TROUBLESHOOTING GUIDE:
Problem
Possible Cause
Possible Solutions
Car will not move
1.
Battery voltage is low.
2.
Battery connector or wires
are loose.
3.
Battery is damaged or
dead.
4.
Electrical box or motor is
damaged
Charge the battery
Re-connect the battery
connector to the car
Replace battery
Replace motor
The battery will not
charge.
1.
Battery connector may
have come apart or have a
bad connection.
2.
Battery charger plugged
into a bad wall outlet.
3.
Battery charger is
damaged.
Re-connect the battery
connector to the car
electrical connector
Try another wall outlet
Replace battery charger
Shortened battery life
Battery was not charged fully
Battery is old
Charge battery fully
Change battery
Some Noise and heat
when charging battery
Chemical reaction
Normal
Low Speed
Battery is old
Battery is low on charge
Weight limit exceeded
Uneven or uphill path
Vehicle is being used in harsh
conditions
Change the battery
Charge the battery
Do not exceed max weight
limit
Use on flat surfaces
Avoid using car in harsh
conditions
Noise coming from
motor/gearbox
Gear in motor/gearbox broken
Call for replacement
motor
The car shakes when
moving
Bad Connection of the motor
wires
Possible motor failure
Reconnect wires
Call for replacement
motor
Car needs a push to go
forward
Poor contact of wires and/or
connectors
“Dead Spot” on motor
Check that the battery
connectors are firmly
plugged into each other. If
wires are loose around
the motor, contact the
distributor’s service
department
A dead spot means the
electric power is not being
delivered to the terminal
connection. Call our
service department
If you are unable to solve a problem, please feel free to contact us.
Phone: 402-477-0541 or Email:
