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3-5

Chapter 3: Troubleshooting

Summary of Contents for SUPER P5MMA2

Page 1: ...SUPER Pentium System P5MMA98 P5MMS98 P5MMA2 P5MMS2 USER S MANUAL Revision 1 3...

Page 2: ...EVENT WILL SUPERMICRO COMPUTER BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION EVEN IF ADVISED OF THE...

Page 3: ...ng these all together creates the next generation of PC systems Manual Organization Chapter 1 Introduction describes the features specifications and performance of the SUPER P5MMA98 P5MMS98 P5MMA2 P5M...

Page 4: ...hooting procedures for video memo ry and the setup configuration stored in memory Instructions are also included on contacting a technical assistance support repre sentative and returning merchandise...

Page 5: ...ut 1 5 SUPER P5MMS98 Motherboard Layout 1 6 SUPER P5MMS2 Motherboard Layout 1 7 SUPER P5MMA98 Features 1 8 SUPER P5MMA2 Features 1 10 SUPER P5MMS98 Features 1 12 SUPER P5MMS2 Features 1 14 1 2 PC Heal...

Page 6: ...board in the Chassis 2 6 2 4 Connecting Cables 2 7 Power Supply Connectors 2 7 PS 2 Keyboard and Mouse Ports 2 8 AT Keyboard Connector 2 9 Reset Cable Connector 2 10 Keylock Power LED Cable Connector...

Page 7: ...2 21 Removing SIMM DIMM Modules 2 21 2 6 Connecting Floppy and Hard Disk Drives 2 22 Parallel Port Connector 2 23 Floppy Connector 2 24 Enhanced IDE Configurations 2 25 Chapter 3 Troubleshooting 3 1 3...

Page 8: ...n Off State 2 19 J7 Boot Block Protection 2 14 J35 J36 Clock Multiplier 2 3 J45 MMS98 Overheat LED 2 15 J46 J47 J48 J49 MMA98 CPU Voltage 2 5 J55 MMS98 IRQ for PC Health 2 14 J43 MMA98 IRQ for PC Heal...

Page 9: ...egulator for the CPU core SUPER P5MMA98 and P5MMS98 have an LM78 chip on board which support additional PC Health Monitoring fea tures including seven voltage monitors fan status monitors with firmwar...

Page 10: ...ckets They include four PCI and four ISA slots with two EIDE one floppy ECP EPP parallel port PS 2 mouse and keyboard connectors two 16550 based serial ports two USBs and a fast IR port SUPER P5MMS98...

Page 11: ...therboard Picture For maximum flexibility all four motherboards support AT or ATX type power supply The AMI WinBIOS has a 1 Mb flash memory for convenient BIOS upgrade The BIOS supports Advanced Power...

Page 12: ...1 1 J49 J46 J47 J48 Bank1 Bank1 Bank2 Bank1 Bank0 U6 U5 JJ10 J9 J10 J8 J11 J12 J13 J14 BT2 BATTERY 1 1 JP23 JJP23 JP7 JP6 JP5 1 1 FLOPPY IDE 2 IDE 1 J19 J20 J21 1 1 1 Figure 1 3 SUPER P5MMA98 Motherbo...

Page 13: ...J49 J46 J47 J48 Bank1 Bank1 Bank2 Bank1 Bank0 U6 U5 JJ10 J9 J10 J8 J11 J12 J13 J14 BT2 BATTERY 1 1 JP23 JJP23 HDD LED KB LOCK SPEAKER JP7 JP6 JP5 1 1 FLOPPY IDE 2 IDE 1 J19 J20 J21 1 1 1 Figure 1 4 SU...

Page 14: ...ET SPEAKER J57 J53 U17 U16 JP15 J45 Bank 1 Bank 2 Bank 2 1 J7 J54 J59 1 U18 1 U14 1 JP7 JP5 JP6 U37 LM78 J58 J3 PARALLEL J19 FLOPPY 1 1 U29 FIR CON CONSUMER IR 1 JP17 1 JP18 HD LED JP27 JP2 1 1 Manufa...

Page 15: ...KER J57 J53 U17 U16 JP15 J45 Bank 1 Bank 2 Bank 2 1 J7 J54 U18 1 U14 1 JP7 JP5 JP6 J58 J3 PARALLEL J19 FLOPPY 1 1 U29 FIR CON CONSUMER IR 1 JP17 1 JP18 JP27 PS 2 MOUSE 1 1 Manufacturer Settings JP2 1...

Page 16: ...Slots 4 PCI slots and 4 ISA slots PC Health Monitoring LM78 Seven on board voltage monitors Three fan status monitors with firmware software control on off CPU chassis temperature control CPU fan auto...

Page 17: ...nt Interface 2 0 DMI On Board I O 2 EIDE interfaces support Mode 4 Ultra DMA Modes 0 1 2 with transfer rates up to 33 MB s 1 floppy interface 2 Fast UART 16550 serial ports EPP Enhanced Parallel Port...

Page 18: ...pset Intel 430TX Expansion Slots 4 PCI slots and 4 ISA slots PC Health Monitoring CPU fan auto off in sleep mode CPU overheat control alarm and LED Hardware BIOS virus protection Switching voltage reg...

Page 19: ...1 2 with transfer rates up to 33 MB s 1 floppy interface 2 Fast UART 16550 serial ports EPP Enhanced Parallel Port and ECP Extended Capabilities Port parallel port PS 2 mouse and PS 2 keyboard 2 USB...

Page 20: ...Slots 4 PCI slots and 4 ISA slots PC Health Monitoring LM78 Seven on board voltage monitors Three fan status monitors with firmware software control on off CPU chassis temperature control CPU fan auto...

Page 21: ...terface 2 0 DMI On Board I O 2 EIDE interfaces support Mode 4 Ultra DMA Modes 0 1 2 with transfer rates up to 33 MB s 1 floppy interface Supports 2 Mb s back up tapes 2 Fast UART 16550 serial ports EP...

Page 22: ...pset Intel 430TX Expansion Slots 4 PCI slots and 4 ISA slots PC Health Monitoring CPU fan auto off in sleep mode CPU overheat control alarm and LED Hardware BIOS virus protection Switching voltage reg...

Page 23: ...with transfer rates up to 33 MB s 1 floppy interface Supports 2 Mb s back up tapes 2 Fast UART 16550 serial ports EPP Enhanced Parallel Port and ECP Extended Capabilities Port parallel port PS 2 mouse...

Page 24: ...or Three Fan Status Monitors with Firmware Software Control On Off The PC health monitor can check the RPM status of the cooling fans The on board 3 pin CPU fan is controlled by the ACPI BIOS The ther...

Page 25: ...arning when CPU overheat condition occurs Chassis Intrusion Detection The chassis intrusion circuitry can detect unauthorized intrusion to the system The chassis intrusion connector is located on J50...

Page 26: ...nfigurable voltages ranging from 2 1V to 3 5V This will allow the regulator to run cooler Intel LANDesk Client Manager LDCM Support As the computer industry grows PC systems have become more complex a...

Page 27: ...ACPI provides a generic system event mechanism for Plug and Play and an operating system independent interface for con figuration control ACPI leverages the Plug and Play BIOS data structures while pr...

Page 28: ...ply is used the power button can function as a system suspend button When the user press on the power button the system will enter a SoftOff state The monitor will be suspended and the hard drive will...

Page 29: ...resent you may choose to install a line filter to separate noise from the computer You can also install a power surge protector to help avoid problems caused by power surges 1 5 Chipset Overview The I...

Page 30: ...r rates and a mechanism that allows the host to address peripheral device registers directly Faster transfers are achieved by automati cally generating the address and data strobes EPP is compatible w...

Page 31: ...e year 12 months from the manufacturer s original invoice purchase date BIOS The manufacturer will exchange the BIOS shipping and handling excluded due to existing incompatibility issues within one ye...

Page 32: ...1 24 SUPER P5MMA98 P5MMS98 P5MMA2 P5MMS2 User s Manual...

Page 33: ...u remove the board from the anti static bag Handle the board by its edges only do not touch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touchin...

Page 34: ...of the jumpers Manufacturer Settings Manufacturing jumpers are permanently fixed or preset in place on the system board You cannot move them These jumpers are labeled on the system board and are liste...

Page 35: ...able 2 1 Intel CPU Speed Selection JP5 JP6 JP7 J35 J36 75 2 3 2 3 2 3 OFF OFF 90 2 3 2 3 1 2 OFF OFF 100 1 2 2 3 2 3 OFF OFF 120 2 3 2 3 1 2 OFF ON 133 1 2 2 3 2 3 OFF ON 150 75 2 3 1 2 1 2 OFF ON 150...

Page 36: ...N P200 2 3 1 2 1 2 OFF ON Table 2 4 AMD K6 CPU Speed Selection JP5 JP6 JP7 J35 J36 PR166 1 2 2 3 2 3 ON ON PR200 1 2 2 3 2 3 ON OFF PR233 1 2 2 3 2 3 OFF OFF Table 2 5 AMD K5 CPU Speed Selection JP5 J...

Page 37: ...fferent configurable voltages to select from Table 2 7 CPU Voltage Selection P5MMA98 P5MMA J46 J47 J48 J49 P5MMS98 P5MMS J48 J49 J50 J51 2 1V ON OFF OFF OFF 2 2V OFF ON OFF OFF 2 3V ON ON OFF OFF 2 4V...

Page 38: ...en PC Function The SUPER P5MMA98 P5MMS98 P5MMA2 P5MMS2 motherboard supports APM Advanced Power Management APM is a layered approach that defines a cooperative environment where the BIOS operating syst...

Page 39: ...ly cables to PW1 for a 5V power supply or J16 for ATX power Do not force the cables but make sure they are fully seated The two black wires on each power cable for PW1 sit next to each other when corr...

Page 40: ...5 COM 15 COM 6 5V 16 COM 7 COM 17 COM 8 PW OK 18 5V 9 5V Standby 19 5V 10 12V 20 5V PS 2 Keyboard and Mouse Ports The PS 2 keyboard and the PS 2 mouse are located on J4 for P5MMA98 P5MMA2 See Table 2...

Page 41: ...ction 1 NC 2 NC 3 NC 4 CLK 5 NC 6 VCC 7 Data 8 NC 9 GND 10 NC key AT Keyboard Connector P5MMS98 P5MMS2 The keyboard connector JP11 has five pins See Table 2 12 for pin definitions Table 2 12 Keyboard...

Page 42: ...Definitions Pin Number Definition 1 Reset 2 Ground Keylock Power LED Cable Connector The keylock is located on JJP23 for P5MMA98 P5MMA2 and on J23 for P5MMS98 P5MMS2 The keylock power LED cable conne...

Page 43: ...efinitions Table 2 15 Hard Drive LED Pin Definitions Pin Number Function 1 5V 2 Key 3 HD Active 4 5V Speaker Cable Connector The speaker cable connector has four pins It is located on JJP23 for P5MMA9...

Page 44: ...ng pins 1 2 will power on off the system See Table 2 17 for pin definitions of the PW_ON connec tor Table 2 17 PW_ON Connector Pin Definitions Pin Number Definition 1 PW_ON 2 Ground Infrared Connector...

Page 45: ...hey sup port several infrared protocols including IrDA 1 0 SIR IrDA 1 1 MIR 1 152 Mbps IrDA 1 1 FIR 4 Mbps SHARP ASK IR and remote control NEC RC 5 advanced RC 5 and RECS 80 protocol See Table 2 19 an...

Page 46: ...ar Pin Definitions Connector Jumper Number Position Function JP2 1 2 Normal 2 3 CMOS Clear BIOS Flash Protection Refer to Table 2 22 for instructions on how to protect the flash BIOS Table 2 22 BIOS F...

Page 47: ...J42 for P5MMA98 P5MMA2 and J45 for P5MMS98 and P5MMS2 Refer to Table 2 24 for pin definitions Table 2 24 Overheat LED Pin Definitions Pin Number Function 1 12 V 2 Ground External Battery Connect an e...

Page 48: ...S2 Refer to Table 2 26 for pin definitions Table 2 26 2 pin Overheat Fan Definitions Pin Number Function 1 12 V 2 Ground Overheat Fan 3 pin The 3 pin overheat fan is located on J41 for P5MMA98 P5MMA2...

Page 49: ...meter 2 Chassis Fan Connector The chassis fan is located J58 for P5MMS98 P5MMS2 This con nector is always active Refer to Table 2 29 for pin definitions The RPM for the cooling fan on this connector s...

Page 50: ...ntrusion Pin Definitions P5MMS98 P5MMA98 Function 1 Standby 5V 2 1 Intrusion Input 3 2 Ground Serial Ports Serial port COM1 is located on JJ5 and serial port COM2 is located on J5 for P5MMA98 P5MMA2 T...

Page 51: ...1 5V 2 P0 2 P0 3 P0 3 P0 4 GND 4 GND 5 N A 5 Key Power On Off State Refer to Table 2 33 on how to set JP24 P5MMA98 P5MMA2 or JP27 P5MMS98 P5MMS2 Save Power Down PD State is the default and is used whe...

Page 52: ...5MMA2 P5MMS2 can accommodate a maximum of 256 MB of on board memory using standard 72 pin SIMM or 168 pin unbuffered DIMM memory modules You can use any 1 MB 2 MB 4 MB 8 MB 16 MB or 32 MB 32 36 bit ED...

Page 53: ...ert each SIMM DIMM module into its socket at an angle away from the AT slots 3 Gently press the SIMM DIMM module in the direction of the AT slots until it snaps upright into place in the socket Removi...

Page 54: ...requires a SCSI ribbon cable with 50 wires A single IDE hard disk drive cable has two connectors to provide for two drives To select an IDE disk drive as C you would normally set the drive select jump...

Page 55: ...it 3 10 GND 11 Data Bit 4 12 GND 13 Data Bit 5 14 GND 15 Data Bit 6 16 GND 17 Data Bit 7 18 GND 19 ACJ 20 GND 21 BUSY 22 GND 23 PE 24 GND 25 SLCT Pin Pin Number Function Number Function Parallel Port...

Page 56: ...GND 12 Drive Select B 13 GND 14 Drive Select A 15 GND 16 Motor Enable 17 GND 18 DIR 19 GND 20 STEP 21 GND 22 Write Data 23 GND 24 Write Gate 25 GND 26 Track 00 27 GND 28 Write Protect 29 GND 30 Read D...

Page 57: ...umber Function Number Function 1 Reset IDE 2 GND 3 Host Data 7 4 Host Data 8 5 Host Data 6 6 Host Data 9 7 Host Data 5 8 Host Data 10 9 Host Data 4 10 Host Data 11 11 Host Data 3 12 Host Data 12 13 Ho...

Page 58: ...2 26 SUPER P5MMA98 P5MMS98 P5MMA2 P5MMS2 User s Manual...

Page 59: ...Returning Merchandise for Service section s in this chapter No Video Use the following steps for troubleshooting your system configuration 1 If you have no video remove all the add on cards and cable...

Page 60: ...l Install only the CPU memory and speaker Power On Power LED on Speaker Beeps Motherboard Good Y 8 beeps N Power Supply OK N Y Replace Power Supply Check memory BIOS and CPU Speaker Beeps Replace Moth...

Page 61: ...1 MB x 36 SIMMs in Banks 0 3 Determine if different speeds of SIMMs have been installed in the same or different banks and the BIOS setup is configured for the fastest speed of RAM used It is recomme...

Page 62: ...er and date Cache size System configuration 3 3 Returning Merchandise for Service A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be ren...

Page 63: ...3 5 Chapter 3 Troubleshooting...

Page 64: ...3 6 SUPER P5MMA98 P5MMS98 P5MMA2 P5MMS2 User s Manual...

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