Supero SUPER P3TDLR, User Manual

Page: 43 / 90

3-3
Chapter 3: Troubleshooting
Troubleshooting
web site < http://www.supermicro.com/techsupport.htm > before con-
tacting Technical Support.
2. BIOS upgrades can be downloaded from our web site at
< http://www.supermicro.com/techsupport/download.htm >.
Note: Not all BIOS can be flashed depending on the modifica-
tions to the boot block code.
3. If you still cannot resolve the problem, include the following information
when contacting Super Micro for technical support:
• Motherboard model and PCB revision number
• BIOS release date/version
(this can be seen on the initial display when your system first boots up)
•System configuration
An example of a Technical Support form is on our web site at
http://www.supermicro.com/techsupport/contact_support.htm.
4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can be
reached by e-mail at < support@supermicro.com > or by fax at (408)
503-8019.
3-3 Frequently Asked Questions
Question: What are the various types of memory that the SUPER
P3TDLR motherboard can support?
Answer: The SUPER P3TDLR has four DIMM slots that support 168-pin,
registered DIMMs with ECC only. Note that since the motherboard has a 133
MHz memory bus, both PC133 and PC100 memory are fully supported. How-
ever, since the memory bus is synchronized to the front side bus speed,
you cannot use PC100 with a 133 MHz FSB. Also, using PC133 with a 100
MHz FSB will result in 100 MHz memory speed operation. N o t e : U n b u f -
fered SDRAM and non-ECC memory are not supported.
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are
experiencing no problems with your system. Updated BIOS files are located
on our web site at http://www.supermicro.com. Please check our BIOS
warning message and the info on how to update your BIOS on our web
site. Also, check the current BIOS revision and make sure it is newer than