Supermicro X5DP8-G2, User Manual

Page: 51 / 88

3-5
Chapter 3: Troubleshooting
3-4 Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is required
before any warranty service will be rendered. You can obtain service by
calling your vendor for a Returned Merchandise Authorization (RMA) number.
When returning to the manufacturer, the RMA number should be prominently
displayed on the outside of the shipping carton, and mailed prepaid or hand-
carried. Shipping and handling charges will be applied for all orders that must
be mailed when service is complete.
For faster service, RMA authorizations may be requested online (http://
www.supermicro.com/support/rma/).
This warranty only covers normal consumer use and does not cover damages
incurred in shipping or from failure due to the alteration, misuse, abuse or
improper maintenance of products.
During the warranty period, contact your distributor first for any product prob-
lems.