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8

X11SSN-H/-E/-L User's Manual

Main Parts List (Retail Single Package)

Description

Part Number

Quantity

Supermicro Motherboard with passive heatsink

X11SSN-H/-E/-L 

1

Audio cable (20cm)

CBL-OTHR-0986  

1

SATA power cable (25cm)

CBL-PWEX-0982

1

USB 2.0 cable (20cm)

CBL-CUSB-0983

1

COM cable (20cm)

CBL-CUSB-0984

1

SATA data cables (29cm)

CBL-SAST-0538  

1

Quick Reference Guide

MNL-1995-QRG

1

Main Parts List (Bulk Package)

Description

Part Number

Quantity

Supermicro Motherboard with a passive heatsink
(X11SSN-H/-E/-L-WOHS does not include a heatsink)

X11SSN-H/-E/-L  
X11SSN-H/-E/-L-VDC
X11SSN-H/-E/-L-WOHS

1

SATA power cable (25cm) 

CBL-PWEX-0982

1

SATA data cable (29cm)

CBL-SAST-0538

1

Optional Parts List

Description

Part Number

Quantity

Spare part with copper standoff for M.2 and mounting holes

MCP-110-00098-0N

1

Mini PCIe extended bracket

MCP-110-00097-0N

1

USB3.0 OTG cable for connecting to host device, 15cm

CBL-CUSB-0827

1

USB3.0 OTG cable for connecting to client device, 15cm

CBL-CUSB-0826

1

Copper standoff (1) and M.2 screw (1) for 2242/3042 M.2 card

MCP-110-00100-0N

1

Chapter 1  

 

Introduction

Congratulations on purchasing your computer motherboard from an industry leader. Supermicro 
boards are designed to provide you with the highest standards in quality and performance.
In additon to the motherboard, several important parts that are included with the system are 
listed below. If anything listed is damaged or missing, please contact your retailer.

1.1   Checklist

Summary of Contents for X11SSN-H/-E/-L

Page 1: ...USER S MANUAL Revision 1 0 X11SSN H E L X11SSN H E L WOHS X11SSN H E L VDC...

Page 2: ...operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may ca...

Page 3: ...ual core processors built on 14nm process technology for improvements in CPU processing graphics security and I O flexibility Moreover X11SSN is equipped with the latest generation graphics core Intel...

Page 4: ...rtant information given to ensure proper system installation or to relay safety precautions Note Additional information given to differentiate various models or provides infor mation for correct syste...

Page 5: ...er B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma sup...

Page 6: ...2 Chapter 2 Installation 2 1 Static Sensitive Devices 23 Precautions 23 Unpacking 23 2 2 Motherboard Installation 24 Tools Needed 24 Location of Mounting Holes 24 Installing the Motherboard 25 2 3 Mem...

Page 7: ...stallation 55 Battery Removal 55 Proper Battery Disposal 55 Battery Installation 55 3 5 Returning Merchandise for Service 56 Chapter 4 BIOS 4 1 Introduction 57 Starting the Setup Utility 57 4 2 Main S...

Page 8: ...TA data cable 29cm CBL SAST 0538 1 Optional Parts List Description Part Number Quantity Spare part with copper standoff for M 2 and mounting holes MCP 110 00098 0N 1 Mini PCIe extended bracket MCP 110...

Page 9: ...www supermicro com support manuals Product drivers and utilities ftp ftp supermicro com CDR_Images CDR X11 UP Product safety info http www supermicro com about policies safety_information cfm If you...

Page 10: ...L Motherboard Image Note All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual The motherboard you received may or may not look e...

Page 11: ...11 Chapter 1 Introduction Motherboard Top Side Motherboard Bottom Side Figure 1 2 X11SSN H E L Motherboard Mechanical Drawings...

Page 12: ...r s Manual Back Panel I O with Heatsink X11SSN H E Back Panel I O with Heatsink X11SSN H E VDC Back Panel I O with Heatsink X11SSN L Continued on the next page Figure 1 3 X11SSN H E L Back Panel I O M...

Page 13: ...13 Chapter 1 Introduction Back Panel I O with Heatsink X11SSN L VDC Back Panel I O without Heatsink X11SSN H E L WOHS X11SSN H E L Back Panel I O Mechanical Drawings...

Page 14: ...OM2 JPME2 JPT1 JPF1 BT1 JF1 DP USB7 USB2 3 USB6 3 0 COM2 COM3 COM1 COM4 AUDIO FP USB4 5 3 0 LAN1 JD1 SPEAKER LAN2 PWR ON RST LED HDD LED PWR JF1 USB0 1 1 2 4 3 JPW1 DIMMA1 2 DIMMB1 2 JSMBUS1 4 2 JMP1...

Page 15: ...the location of Pin 1 JPW2 SRW2 SRW3 SRW4 SRW1 B2 A12 B11 A1 JPH1 J4 JGP1 JLCDPWR1 JHDMI1 B1 B2 B11 A14 A9 A10 I SATA1 B9 B1 A9 A1 A4 B5 A5 LVDS1 JD1 FAN1 J2 J3 JCOM1 JCOM2 JPME2 JPT1 JPF1 BT1 JF1 DP...

Page 16: ...RS485 JCOM2 supports two RS232 JD1 Speaker Header Pins 1 4 JF1 Front Control Panel Header Power HDD LED Reset Power button JGP1 8 bit General Purpose I O Header JHDMI1 Back Panel HDMI 2 0 Port JMD1 M...

Page 17: ...3 0 One 1 M 2 B Key 3042 2242 2280 PCIe x2 Gen3 one USB 2 0 one SATA 3 0 The 2242 3042 module is supported by a copper standoff for M 2 and mounting holes Supermicro P N MCP 110 00098 0N Network Intel...

Page 18: ...and system temperature CPU switching phase voltage regulator CPU thermal trip support Fan Control One 1 4 pin fan header Fan speed control System Management Trusted Platform Module TPM 2 0 support su...

Page 19: ...SB 3 0 3 USB 2 0 3 USB 2 0 2 USB 3 0 2 USB 2 0 5 USB 2 0 6 USB 2 0 7 USB 2 0 8 USB 2 0 1 USB 3 0 1 USB3 0 OTG connector JUSB2 5 0Gb s GBE PCIE 11 USB2 0 10 480Mb s PCIE 8 SATA 1 PCIE 7 SATA 0 PCIe Gen...

Page 20: ...tel SpeedStep Technology Video Connectors Display Port HDMI 2 0 and LVDS Adaptive Thermal Management Monitoring Mini PCI E slot with PCIe Gen3 x1 with transfer rates of up to 5Gb s SATA port with SATA...

Page 21: ...management features throughout a computer system including its hardware operating system and application software This enables the system to automatically turn on and off peripherals such as network c...

Page 22: ...y speed with a baud rate of up to 115 2 Kbps as well as an advanced speed with baud rates of 250 K 500 K or 1 Mb s which support higher speed modems The Super I O provides functions that comply with A...

Page 23: ...le the board by its edges only do not touch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals...

Page 24: ...e motherboard and the chassis match Although a chassis may have both plastic and metal mounting fasteners metal ones are highly recommended because they ground the motherboard to the chassis Make sure...

Page 25: ...s needed 4 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 5 Using the Phillips screwdriver insert a Phillips head 6 screw into a mounting hole on the...

Page 26: ...rcise extreme care when installing or removing DIMM modules to pre vent any possible damage Memory Support The X11SSN H E L supports up to 32GB of DDR4 2133MHz SO DIMM in two memory slots on the botto...

Page 27: ...about a 45 degree angle Press down until the module locks into place Align Insert this end first Press down until the module locks into place 3 The side clips will automatically secure the SO DIMM mo...

Page 28: ...O Ports Description Description 1 LAN2 5 USB6 3 1 2 LAN1 6 DP 3 USB5 3 0 7 HDMI 2 0 Port 4 USB4 3 0 1 4 7 6 5 3 2 JPW2 SRW2 SRW3 SRW4 SRW1 B2 A12 B11 A1 JPH1 J4 JGP1 JLCDPWR1 JHDMI1 B1 B2 B11 A14 A9...

Page 29: ...LAN1 JD1 SPEAKER LAN2 PWR ON RST LED HDD LED PWR JF1 USB0 1 1 2 1 DP 2 HDMI Port HDMI Port The HDMI High Definition Multimedia Interface port is used to display both high definition video and digital...

Page 30: ...LAN1 JD1 SPEAKER LAN2 PWR ON RST LED HDD LED PWR JF1 USB0 1 1 2 1 LAN1 2 LAN2 LAN Ports Two LAN ports LAN1 LAN2 are located on the I O back panel These ports accept RJ45 type cables Please refer to t...

Page 31: ...1 P B6 Stda_SSRX2 P A7 GND_DRAIN B7 GND_DRAIN A8 Stda_SSTX1 N B8 Stda_SSTX2 N A9 Stda_SSTX1 P B9 Stda_SSTX2 P Universal Serial Bus USB Ports There are two USB 3 0 ports USB4 5 and one USB 3 0 Type C p...

Page 32: ...PWR ON RST LED HDD LED PWR JF1 USB0 1 Power Button 1 Reset Button 2 HDD LED Power LED Reset PWR 3 3V 3 3V Stby Ground Ground 7 8 Figure 2 2 JF1 Header Pins 2 5 Front Control Panel JF1 contains header...

Page 33: ...unction as a suspend button with a setting in the BIOS see Chapter 4 To turn off the power in the suspend mode press the button for at least 4 seconds Refer to the table below for pin definitions Powe...

Page 34: ...ower LED LOW HDD LED The HDD LED connection is located on pins 5 and 6 of JF1 Attach a cable here to indicate the status of HDD related activities including SATA activities Refer to the table below fo...

Page 35: ...A1 JPH1 J4 JGP1 JLCDPWR1 JHDMI1 B1 B2 B11 A14 A9 A10 I SATA1 B9 B1 A9 A1 A4 B5 A5 LVDS1 JD1 FAN1 J2 J3 JCOM1 JCOM2 JPME2 JPT1 JPF1 BT1 JF1 DP USB7 USB2 3 USB6 3 0 COM2 COM3 COM1 COM4 AUDIO FP USB4 5 3...

Page 36: ...pe Power Connector The R A type power connector is located at JPW1 on the bottom side of the X11SSN H E L and X11SSN H E L WOHS motherboard Refer to the table below for pin definitions 1 2 4 3 JPW1 DI...

Page 37: ...JD1 SPEAKER LAN2 PWR ON RST LED HDD LED PWR JF1 USB0 1 Fan Header There is one fan header with 4 pins on the motherboard Pins 1 3 are backward compatible with traditional 3 pin fans The onboard fan sp...

Page 38: ...ON RST LED HDD LED PWR JF1 USB0 1 1 1 Audio Header Front Panel Audio Header A 10 pin front panel audio header located on the motherboard allows you to use the onboard sound for audio playback Connect...

Page 39: ...COM2 Pin Definitions Pin Definition Pin Definition 1 DCD3 2 DSR3 3 RXD3 4 RTS3 5 TXD3 6 CTS3 7 DTR3 8 RI3_N 9 GND 10 N A 11 DCD4 12 DSR4 13 RXD4 14 RTS4 15 TXD4 16 CTS4 17 DTR4 18 RI4_N 19 GND 20 N A...

Page 40: ...ctor information before making the LVDS backlight cable LVDS Connector Pin Definitions Pin Definition Pin Definition 39 GND 40 GND 37 LVDSB D3N 38 LVDSB D3P 35 LVDSB CLKN 36 LVDSB CLKP 33 LVDSB D2N 34...

Page 41: ...USB6 3 0 COM2 COM3 COM1 COM4 AUDIO FP USB4 5 3 0 LAN1 JD1 SPEAKER LAN2 PWR ON RST LED HDD LED PWR JF1 USB0 1 Battery Connector BT1 is a two pin connector for an external CMOS battery Refer to section...

Page 42: ...Purpose I O Header The JGP1 General Purpose Input Output header is an 8 bit general purpose I O expander on a pin header via the SMBus Refer to the table below for pin definitions GPIO Header Pin Def...

Page 43: ...S card The X11SSN H E L deploys a 2242 3042 2280 screw hole location for an M 2 module 1 2 4 3 JPW1 DIMMA1 2 DIMMB1 2 JSMBUS1 4 2 JMP1 1 DESIGNED IN USA X11SSN REV 1 01 2 1 JMD1 1 2 1 M 2 Slot 2 SMBus...

Page 44: ...less devices such as GNSS and bluetooth modules See the table below for pin definitions Mini PCI E Pin Definitions Pin Definition Pin Definition 52 3 3Vaux 51 NC 50 GND 49 NC 48 1 5V 47 NC 46 NC 45 NC...

Page 45: ...n and Open means the jumper is off the pins Connector Pins Jumper Setting 3 2 1 3 2 1 JLCDPWR1 Use this jumper to select the power voltage for the LVDS panel Make sure that the specifications of the c...

Page 46: ...in When enabling force power on and AC power recovery the system will boot up automatically without pressing the power button Force Power On Jumper Settings Jumper Setting Definition Pins 1 2 Force P...

Page 47: ...Setting Definition Pins 1 2 Enable Default Pins 2 3 Disable 1 TPM Enable Disable Header JPW2 SRW2 SRW3 SRW4 SRW1 B2 A12 B11 A1 JPH1 J4 JGP1 JLCDPWR1 JHDMI1 B1 B2 B11 A14 A9 A10 I SATA1 B9 B1 A9 A1 A4...

Page 48: ...USB4 5 3 0 LAN1 JD1 SPEAKER LAN2 PWR ON RST LED HDD LED PWR JF1 USB0 1 2 8 LED Indicators LAN Port LEDs There are two LAN ports LAN1 and LAN2 on the I O back panel of the motherboard Each Ethernet LAN...

Page 49: ...r power supply 3 Make sure that no short circuits exist between the motherboard and chassis 4 Disconnect all cables from the motherboard including those for the keyboard and mouse 5 Remove all add on...

Page 50: ...system without DIMM modules installed If there is still no error beep replace the motherboard If there are error beeps clear the CMOS settings by unplugging the power cord and removing the battery fro...

Page 51: ...re that all hard disk drives HDDs work properly Replace the bad HDDs with good ones 3 Heatsink Check that the heatsink is installed properly 4 Adequate power supply Make sure that the power supply pro...

Page 52: ...ne 5 Check and change one component at a time instead of changing several items at the same time This will help isolate and identify the problem 6 To find out if a component is good swap this componen...

Page 53: ...ee the FAQs on our website at http www supermicro com FAQ index php before contacting Technical Support 2 BIOS upgrades can be downloaded from our website Note Not all BIOS can be flashed depending on...

Page 54: ...newer than your BIOS before downloading You can choose from the zip file and the exe file If you choose the zip BIOS file please unzip the BIOS file onto a bootable USB device Run the batch file usin...

Page 55: ...ls into the environment Do not discard a used battery in the garbage or a public landfill Please comply with the regulations set up by your local hazardous waste management agency to dispose of your u...

Page 56: ...inently displayed on the outside of the shipping carton and mailed prepaid or hand carried Shipping and handling charges will be applied for all orders that must be mailed when service is complete For...

Page 57: ...Each main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be configured...

Page 58: ...ption to change the system date and time Highlight System Date or System Time using the arrow keys Enter new values using the keyboard Press the Tab key or the arrow keys to move between fields The da...

Page 59: ...his feature to reduce the time the computer takes to boot up The computer will boot with a minimal set of required devices This feature does not have an effect on BBS boot options in the Boot tab The...

Page 60: ...fter pressing and holding the power button for 4 seconds or longer Select Instant Off to instantly power off the system as soon as the user presses the power button The options are Instant Off and 4 S...

Page 61: ...nge Register PRMRR This feature appears if SW Guard Extensions is set to Enabled The options are INVALID PRMRR 32MB 64MB and 128MB Hardware Prefetcher If this feature is set to Enable the hardware pre...

Page 62: ...Disabled and Enabled MachineCheck Use this feature to enable or disable Machine Check The options are Disabled and Enabled MonitorMwait Select Enabled to enable the Monitor Mwait instructions The Moni...

Page 63: ...orted IGFX graphics device ouput to the LVDS panel The options are Disabled and Enabled If LVDS Panel Support is enabled the five features below are available for configuration Panel select Use this f...

Page 64: ...LCD panel resolution The options are VBIOS Default 640x480 LVDS 800x600 LVDS 1024x768 LVDS 1280x1024 LVDS 1400x1050 LVDS1 1400x1050 LVDS2 1600x1200 LVDS 1280x768 LVDS 1680x1050 LVDS 1920x1200 LVDS 160...

Page 65: ...rt for the operating systems that do not support legacy USB devices The options are Disabled and Enabled USB hardware delays and time outs USB transfer time out Use this feature to set the timeout val...

Page 66: ...ns are Disabled and Enabled Hot Plug Set this feature to Enabled for hot plug support which will allow the user to replace a SATA drive without shutting down the system The options are Disabled and En...

Page 67: ...Legacy and EFI Onboard LAN1 Controller Use this feature to enable or disable LAN port 1 The options are Enabled and Disabled Onboard LAN2 Controller Use this feature to enable or disable LAN port 2 Th...

Page 68: ...2F8h IRQ 3 4 5 6 7 9 10 11 12 IO 3E8h IRQ 3 4 5 6 7 9 10 11 12 and IO 2E8h IRQ 3 4 5 6 7 9 10 11 12 COM1 Port Mode Use this feature to select the COM port mode The options are RS232 Mode RS422 Mode an...

Page 69: ...10 11 12 IO 2E8h IRQ 3 4 5 6 7 9 10 11 12 IO 2F0h IRQ 3 4 5 6 7 9 10 11 12 and IO 2E0h IRQ 3 4 5 6 7 9 10 11 12 Serial Port 4 Configuration Serial Port Select Enabled to enable the onboard serial por...

Page 70: ...le redirection support for a serial port specified by the user The options are Enabled and Disabled If the feature above is enabled the following items are available for configuration Console Redirect...

Page 71: ...tions are None Even Odd Mark and Space Stop Bits A stop bit indicates the end of a serial data packet Select 1 Stop Bit for standard serial data communication Select 2 Stop Bits if slower devices are...

Page 72: ...ort used in Console Redirection Make sure that the same speed is used in the host computer and the client computer A lower transmission speed may be required for long and busy lines The options are 96...

Page 73: ...his feature selects Function Keys and KeyPad settings for Putty which is a terminal emulator designed for the Windows OS The options are VT100 LINUX XTERMR6 SCO ESCN and VT400 COM3 Console Redirection...

Page 74: ...its The options are None Even Odd Mark and Space Stop Bits A stop bit indicates the end of a serial data packet Select 1 Stop Bit for standard serial data communication Select 2 Stop Bits if slower de...

Page 75: ...d in Console Redirection Make sure that the same speed is used in the host computer and the client computer A lower transmission speed may be required for long and busy lines The options are 9600 1920...

Page 76: ...l resolution support The options are Disabled and Enabled Putty KeyPad This feature selects Function Keys and KeyPad settings for Putty which is a terminal emulator designed for the Windows OS The opt...

Page 77: ...inal Type Use this feature to select the target terminal emulation type for Console Redirection Select VT100 to use the ASCII character set Select VT100 to add color and function key support Select AN...

Page 78: ...ed mode The options are Standard and Full Speed CPU Fan Speed VCORE VDIMM 12V 5V AVSB 3VSB 3VCC VBAT iSCSi Configuration iSCSI Initiator Name This feature allows the user to enter the unique name of t...

Page 79: ...anks SHA 1 PCR Bank Use this feature to disable or enable the SHA 1 Platform Configuration Register PCR bank for the installed TPM device The options are Disabled and Enabled SHA256 PCR Bank Use this...

Page 80: ...ect the Physical Presence Interface version This interace uses the ACPI and allows the operating system and BIOS to work together to provide a platform for users to administer the TPM The options are...

Page 81: ...and to enter the BIOS setup utility The length of the password should be from 3 characters to 20 characters long Password Check Use this feature to determine when a password entry is required Select S...

Page 82: ...ettings Factory Key Provision Select Enabled to install the default Secure Boot keys set by the manufacturer The options are Disabled and Enabled If the feature above is enabled the following items ar...

Page 83: ...K Reset the system for it to enter Setup Audit Mode Key Exchange Keys Use this feature to configure the setting for key exchange keys Details Select this feature to view KEK information Export Select...

Page 84: ...feature to export the dbx from a file system Update Select Yes to load the dbx from factory default or No to load from a file or external media Append Select Yes to load the dbx from factory default...

Page 85: ...feature to view authorized time stamp information Export Select this feature to export the dbr from a file system Update Select Yes to load the dbr from factory default or No to load from a file or e...

Page 86: ...does not have an effect on BBS boot options in the Boot tab The options are Disabled and Enabled If the feature above is enabled the next five features are available for configuration SATA Support If...

Page 87: ...port Use this feature to disable or enable network stack driver support during boot up The options are Disabled and Enabled Redirection Support Use this feature to disable or enable redirection suppor...

Page 88: ...riorities This feature allows the user to specify which UEFI application devices are boot devices Boot Option 1 UEFI USB Key Drive BBS Priorities This feature allows the user to specify which UEFI USB...

Page 89: ...es Save Changes and Reset When you have completed the system configuration changes select this option to save all changes made and reset the system Save Changes When you have completed the system conf...

Page 90: ...User Defaults from the Exit menu and press Enter This enables the user to save any changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User Defaults from...

Page 91: ...he boot up procedure If a fatal error occurs you should consult with your system manufacturer for possible repairs These fatal errors are usually communicated through a series of audible beeps The tab...

Page 92: ...com support manuals AMI BIOS POST Codes User s Guide When BIOS performs the Power On Self Test it writes checkpoint codes to I O port 0080h If the computer cannot complete the boot process a diagnosti...

Page 93: ...You may also use a utility to extract the ISO file if preferred After creating a CD DVD with the ISO files insert the disk into the CD DVD drive on your system and the display shown in Figure B 1 sho...

Page 94: ...ns in a command line or web based interface in Windows and Linux operating systems The program monitors system health information such as CPU temperature system voltages system power consumption fan s...

Page 95: ...before installing or configuring components These warnings may also be found on our website at http www supermicro com about policies safety_information cfm Battery Handling Warnung Bei Einsetzen ein...

Page 96: ...vaar indien de batterij verkeerd vervangen wordt Vervang de batterij slechts met hetzelfde of een equivalent type die door de fabrikant aanbevolen wordt Gebruikte batterijen dienen overeenkomstig fabr...

Page 97: ...glamentos nacionales Attention La mise au rebut ou le recyclage de ce produit sont g n ralement soumis des lois et ou directives de respect de l environnement Renseignez vous aupr s de l organisme com...

Page 98: ...IOS image The boot block contains critical BIOS codes including memory detection and recovery codes for the user to flash a new BIOS image if the original main BIOS image is corrupted When the system...

Page 99: ...ery using a USB attached device follow the instructions below 1 Using a different machine copy the Super ROM binary image file into the disc Root directory of a USB device or a writable CD DVD Note If...

Page 100: ...want to start the BIOS recovery If you decide to proceed with BIOS recovery follow the procedures below 5 When the screen as shown above displays use the arrow keys to select the item Proceed with fl...

Page 101: ...r the BIOS setup utility From the top of the tool bar click on Boot and press Enter to enter the submenu From the submenu list select Boot Option 1 as shown below Then boot Option 1 to UEFI AP UEFI Bu...

Page 102: ...pt this process until the BIOS flashing is complete 10 The screen above indicates that the BIOS update process is completed When you see the screen above unplug the AC power cable from the power suppl...

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