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Chapter 3: Troubleshooting

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component in question in another system. If the new system works, the component is

good and the old system has problems.

3.2 Technical Support Procedures

Before contacting Technical Support, please take the following steps. Also, note that as a

motherboard manufacturer, we do not sell directly to end-users, so it is best to first check with

your distributor or reseller for troubleshooting services. They should know of any possible

problem(s) with the specific system configuration that was sold to you.

1. Please review the ‘Troubleshooting Procedures’ and 'Frequently Asked Questions'

(FAQs) sections in this chapter or see the FAQs on our website before contacting
Technical Support.

2. BIOS upgrades can be downloaded from our website.

Note:

Not all BIOS can be

flashed depending on the modifications to the boot block code.

3. If you still cannot resolve the problem, include the following information when contacting

us for technical support:

•

Motherboard model and PCB revision number

•

BIOS release date/version (this can be seen on the initial display when your system first

boots up)

•

System configuration

An example of a Technical Support form is posted on our website.
Distributors: For immediate assistance, please have your account number ready when
contacting our technical support department by e-mail.

3.3 Frequently Asked Questions

Question: What type of memory does my motherboard support?

Answer: The H12SST-PS motherboard supports up to 2TB of ECC DDR4 2933/3200 MHz
speed, RDIMM/LRDIMM/3DS/NVDIMM memory in eight (8) slots. See Section 2.4 for details
on installing memory.

Question: How do I update my BIOS?
Answer:

It is recommended that you

do not

upgrade your BIOS if you are not experiencing

any problems with your system. Updated BIOS files are located on our website at

http://www.

supermicro.com

. Please check our BIOS warning message and the information on how to

update your BIOS on our website. Select your motherboard model and download the BIOS

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Summary of Contents for H12SST-PS

Page 1: ...USER S MANUAL Revision 1 0a H12SST PS ...

Page 2: ... Class A device or in residential environment for Class B device This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be requir...

Page 3: ...Please note that this motherboard is intended to be installed and serviced by professional technicians only For processor memory updates please refer to our website at http www supermicro com products AMD EPYC 7003 series processor support requires BIOS version 2 0 or newer Conventions Used in the Manual Special attention should be given to the following symbols for proper installation and to prev...

Page 4: ...puter B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma supermicro nl Customer Support Website www supermicro nl Asia Pacific Address Super Micro Computer Inc 3F No 150 Jian 1st Rd Zhonghe Dist New Taipei City 235 Taiwan R O C Tel 886 2 8226 3990 Fax 886 2...

Page 5: ...ntal Temperature Control 18 System Resource Alert 18 1 5 ACPI Features 19 1 6 Power Supply 19 1 7 Super I O 19 Chapter 2 Installation 2 1 Static Sensitive Devices 20 Precautions 20 Unpacking 20 2 2 Motherboard Installation 21 Location of Mounting Holes 21 Installing the Motherboard 23 2 3 Processor and Heatsink Installation 24 2 4 Memory Support and Installation 31 Memory Support 31 DIMM Module Po...

Page 6: ...e 46 3 2 Technical Support Procedures 47 3 3 Frequently Asked Questions 47 3 4 Returning Merchandise for Service 49 3 5 Battery Removal and Installation 50 Battery Removal and Installation 50 Chapter 4 UEFI BIOS 4 1 Introduction 51 Starting the Setup Utility 51 4 2 Main Setup 52 4 3 Advanced 54 4 4 IPMI 69 4 5 Event Logs 72 4 6 Security 74 4 7 Boot 75 4 8 Save Exit 77 Appendix A Software A 1 Micro...

Page 7: ...dardized Warning Statements B 1 Battery Handling 83 B 2 Product Disposal 85 Appendix C UEFI BIOS Recovery C 1 Overview 86 C 2 Recovering the UEFI BIOS Image 86 C 3 Recovering the BIOS Block with a USB Device 86 Preface ...

Page 8: ...er Important Links For your system to work properly please follow the links below to download all necessary drivers utilities and the user s manual for your server Supermicro product manuals http www supermicro com support manuals Product drivers and utilities https www supermicro com wdl driver Product safety info http www supermicro com about policies safety_information cfm If you have any quest...

Page 9: ...otherboard Image Note All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual The motherboard you received may or may not look exactly the same as the graphics shown in this manual ...

Page 10: ...D2 JLAN1 JSIOM1 JCOM1 JUSB1 FB1 FAN4 FAN3 LED7 LED6 LED5 LED8 LED1 LED2 R429 R428 R418 R425 R420 MH1 MH4 MH7 MH2 FAN4 JF1 SATA24 27 SXB3 SXB2 SXB1 PWROK UID BMC CPU PCI E 4 0X4 M 2 HC4 SATA34 37 M 2 HC3 SATA30 33 M 2 HC2 CPU PCI E 4 0X4 CPU PCI E 4 0X4 M 2 HC1 SATA20 23 BIOS BMC NCSI USB3 2 0 IPMI_LAN CPU SLOT1 PCI E 4 0 X16 CPU PCI E 4 0 X8 SATA7 TPM PORT80 SATA0 5 JSD1 2 SATA DOM POWER CPU PCI E...

Page 11: ...SXB2 SXB1 PWROK UID BMC CPU PCI E 4 0X4 M 2 HC4 SATA34 37 M 2 HC3 SATA30 33 M 2 HC2 CPU PCI E 4 0X4 CPU PCI E 4 0X4 M 2 HC1 SATA20 23 BIOS BMC NCSI USB3 2 0 IPMI_LAN CPU SLOT1 PCI E 4 0 X16 CPU PCI E 4 0 X8 SATA7 TPM PORT80 SATA0 5 JSD1 2 SATA DOM POWER CPU PCI E 4 0 X16 BMC BATTERY CMOS DIMMC1 DIMMD1 CLEAR DIMMA1 DIMMB1 CPU UID SW COM1 VGA USB1 2 3 0 JWD1 WDT 2 3 NMI 1 2 RESET 2 3 DEBUG MODE 1 2 ...

Page 12: ...ailed information on jumpers and I O ports Jumpers LED indicators not indicated are used for testing only Use only the correct type of onboard CMOS battery as specified by the manufacturer To avoid possible explosion do not install the battery upside down ...

Page 13: ...oard CMOS battery COM 1 Front panel COM port 1 FAN 3 4 System fan headers IPMI_LAN Dedicated IPMI LAN port JF1 Front control panel JTPM1 Trusted Platform Module TPM Port 80 connector SIOM PCIe 4 0 x16 x1 slot for proprietary add on module SXB1 PCIe 4 0 x8 slot and SATA 0 5 SXB2 PCIe 4 0 x16 slot SXB3 PCIe 4 0 x16 left hand riser slot SXB4 PCIe 4 0 x16 right hand riser slot M 2 HC1 4 M 2 connector ...

Page 14: ...nd SATA 0 5 SXB1 One PCIe 4 0 x16 SXB2 One PCIe 4 0 x16 x1 Slot for Proprietary Add on Module SIOM M 2 Interface 4 SATA PCIe 4 0 x4 M 2 Form Factor 2242 2260 2280 22110 M 2 Key M Key Network ATEN IPMI from ASPEED AST 2500 BMC for gigabit RJ45 port Graphics ASPEED AST2500 BMC chip with one VGA port I O Devices Six SATA 3 0 ports via SXB1 Two SATA DOM One SIOM PCIe 4 0 x16 x1 networking slot One COM...

Page 15: ...re Vsoc and memory Onboard monitoring for CPU system and memory temperature CPU switching phase voltage regulator CPU Thermal Trip support Fan Control Single cooling zone Low noise fan speed control Pulse Width Modulation PWM fan control System Management Trusted Platform Module TPM support System resource alert via SuperDoctor 5 SuperDoctor 5 Watch Dog Non Maskable Interrupt NMI SUM InBand SUM OO...

Page 16: ...er s Manual Note This is a general block diagram and may not exactly represent the features on your motherboard See the previous pages for the actual specifications of your motherboard Figure 1 3 System Block Diagram ...

Page 17: ...ement Monitoring PCIe 4 0 w transfer rates of up to 16 Gb s SATA 3 0 w transfer rates of up to 6 Gb s System Management Bus SMBus Specification Version 2 0 1 3 Special Features This section describes the health monitoring features of the H12SST PS motherboard The motherboard has an onboard System Hardware Monitor chip that supports system health monitoring Recovery from AC Power Loss The Basic I O...

Page 18: ...cooling fans through the IPMI Web interface The chassis fans are controlled by Thermal Management Environmental Temperature Control The thermal control sensor monitors the CPU temperature in real time and will turn on the thermal control fan whenever the CPU temperature exceeds a user defined threshold The overheat circuitry runs independently from the CPU Once the thermal sensor detects that the ...

Page 19: ...cessary for proper and reliable operation It is even more important for processors that have high CPU clock rates In areas where noisy power transmission is present you may choose to install a line filter to shield the computer from noise It is recommended that you also install a power surge protector to help avoid problems caused by power surges 1 7 Super I O The ASpeed AST2500 Super I O provides...

Page 20: ...ch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their antistatic bags when not in use For grounding purposes make sure that your chassis provides excellent conductivity be tween the power supply the case the mounting fasteners and the motherboard Use only the correct type of CM...

Page 21: ...y ground the motherboard to the chassis Make sure that the metal standoffs click in or are screwed in tightly Phillips Screwdriver 1 Standoffs 11 Only if Needed Phillips Screws Tools Needed Location of Mounting Holes Notes 1 To avoid damaging the motherboard and its components please do not use a force greater than 8 lb inch on each mounting screw during motherboard installation 2 Some components ...

Page 22: ...22 H12SST PS User s Manual Figure 2 1 Motherboard Mounting Holes ...

Page 23: ... standoffs in the chassis as needed 5 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 6 Using the Phillips screwdriver insert a Phillips head 6 screw into a mounting hole on the motherboard and its matching mounting hole on the chassis 7 Repeat Step 5 to insert 6 screws into all mounting holes 8 Make sure that the motherboard is securely placed in ...

Page 24: ...re you install the CPU heatsink If you buy a CPU separately make sure that you use an AMD certified heatsink only Make sure to install the motherboard into the chassis before you install the CPU heatsink When receiving a motherboard without a processor pre installed make sure that the plastic CPU socket cap is in place and none of the socket pins are bent otherwise contact your retailer immediatel...

Page 25: ...opping position 3 Lift the rail frame up by gripping the lift tabs near the front end of the rail frame While keeping a secure grip of the rail frame lift it to a position so you can do the next step of removing the external cap Note The rail frame is spring loaded so keep a secure grip on it as you lift it so it does not snap up Rail Frame PnP Cover Cap ...

Page 26: ... the handle of the carrier frame CPU package assembly from its shipping tray and while gripping the handle align the flanges of the carrier frame onto the rails of the rail frame so its pins will be at the bottom when the rail frame is lowered later 6 Slide the carrier frame CPU package downwards to the bottom of the rail frame Ensure the flanges are secure on the rails as you lower it downwards C...

Page 27: ... again and double check that the CPU is aligned properly 7 Lift up the rail frame till it securely rests in upright position Then remove the PnP cover cap from the CPU socket below Grip the two lift tabs marked Remove at the middle of the cap and pull vertically upwards to remove the PnP cover cap Warning The exposed socket contacts are extremely vulnerable and can be damaged easily Do not touch o...

Page 28: ...socket until the latches on the rail frame engage with the socket housing and it rests in place DO NOT force it into place 9 Gently lower the force frame down onto the rail frame and hold it in place until it is seated in the Socket housing Note that the force frame is spring loaded and has to be held in place before it is secured Important Use a torque screwdriver set it at 16 1 kgf cm 14 0 lbf i...

Page 29: ...ver the four screw holes on CPU package on the socket frame 12 Using a diagonal pattern tighten the four screws down on the heatsink in a clockwise fashion till it is secure The heatsink will now be secured and you have finished installing the processor and heatsink onto the motherboard Repeat this procedure for any remaining CPU sockets on the motherboard 1 Screw 2 Screw 3 Screw 4 Screw ...

Page 30: ... frame is spring loaded so be careful lifting it up into a vertical position 5 Grip the handle of the carrier frame and pull upwards to extract it from the rail frame Return the carrier frame CPU package to its original shipping container 6 Grip the handle on the external cap and return it to the rail frame sliding it downwards till it rests in the frame 7 Gripping the rail frame rotate it downwar...

Page 31: ...tion Processors and their Corresponding Memory Modules Channel CPU D1 C1 B1 A1 CPU Socket SP3 E1 F1 G1 H1 1 DIMM Not Recommended CPU V 2 DIMMs Not Recommended CPU V V 4 DIMMs Not Recommended CPU V V V V 8 DIMMs CPU V V V V V V V V Populating RDIMM RDIMM 3DS LRDIMM LRDIMM 3DS DDR4 Memory Modules Type DIMM Population Maximum DIMM Capacity GB Maximum Frequency MHz 1 Channel 8 Channels RDIMM 1R 1 Rank...

Page 32: ... JPFR2 JPFR1 JUSBA1 JBT1 JDBG2 JVRM1 JUART2 JUART1 JDBG1 JWD1 UM7 UM5 MH8 MH12 MH16 MH20 MH9 MH13 MH17 MH21 MH10 MH14 MH18 MH22 MH11 MH15 MH19 MH23 MH25 J1 J2 J3 PC3 SATA7 SATA6 JVGA1 JUIDB1 JTPM1 JSD1 JSD2 JLAN1 JSIOM1 JCOM1 JUSB1 FB1 FAN4 FAN3 LED7 LED6 LED5 LED8 LED1 LED2 R429 R428 R418 R425 R420 MH1 MH4 MH7 MH2 FAN4 JF1 SATA24 27 SXB3 SXB2 SXB1 PWROK UID BMC CPU PCI E 4 0X4 M 2 HC4 SATA34 37 M...

Page 33: ...emory slot 4 Align the notches on both ends of the module against the receptive points on the ends of the slot 5 Press both ends of the module straight down into the slot until the module snaps into place 6 Press the release tabs to the lock positions to secure the DIMM module into the slot DIMM Removal Press both release tabs on the ends of the DIMM module to unlock it Once the DIMM module is loo...

Page 34: ...MMA1 DIMMB1 CPU UID SW COM1 VGA USB1 2 3 0 SIOM CPU PCI E 4 0 X16 X1 SXB4 CPU SLOT2 PCI E 4 0 X16 DIMMF1 DIMME1 DIMMH1 DIMMG1 2 5 Rear I O Ports See Figure 2 1 below for the locations and descriptions of the various I O ports on the rear of the motherboard Figure 2 3 I O Port Locations and Definitions Rear I O Ports Description Description Description 1 USB 1 3 1 3 UID Switch 5 IPMI LAN Port 2 USB...

Page 35: ...chassis Please refer to the manuals provided with the riser card for the pin out information BPN ADP 6SATA3P 74 2 68 74 1 2 75 74 B1 A1 1 1 2 3 2 1 8 9 1 4 A A A C A C A C A C DESIGNED IN USA BAR CODE BIOS LICENSE IPMI CODE H12SST PS REV 1 00 JCPLD1 JRST1 JPWR1 JPFR3 JPFR2 JPFR1 JUSBA1 JBT1 JDBG2 JVRM1 JUART2 JUART1 JDBG1 JWD1 UM7 UM5 MH8 MH12 MH16 MH20 MH9 MH13 MH17 MH21 MH10 MH14 MH18 MH22 MH11 ...

Page 36: ... PWM Control Blue SATA Ports The H12SST PS has six available SATA 3 0 ports SATA0 5 via a riser card supported by CPU The yellow SATA6 and SATA7 connectors support Super DOM with 5V power integrated in the SATA connector 2 7 Connectors Disk On Module Power Connector Optional The Disk On Module DOM power connector at JSD1 provides 5V power to a solid state DOM storage device connected to one of the...

Page 37: ...Please go to the following link for more information on TPM http www supermicro com manuals other TPM pdf Trusted Platform Module Header Pin Definitions Pin Definition Pin Definition 1 LCLK 2 GND 3 LFRAME 4 Key 5 LRESET 6 N C 7 LAD3 8 LAD2 9 3 3V 10 LAD1 11 LAD0 12 GND 13 SMB_CLK optional 14 SMB_DAT optional 15 P3V3_STBY 16 SERIRQ 17 GND 18 LP_CLKRUN optional 19 LPC_PD optional 20 LPC_DRQ optional...

Page 38: ...g Expansion Slots The H12SST PS motherboard features several expansion slots These slots are supported by riser cards that are available separately The table below describes their functions Expansion Slots Name Description SXB1 PCIe 4 0 x8 Slot and SATA Connections SATA0 5 SXB2 PCIe 4 0 x16 Slot SXB3 PCIe 4 0 x16 Left Hand Riser Slot SXB4 PCIe 4 0 x16 Right Hand Riser Slot SIOM PCIe 4 0 x16 x1 Slo...

Page 39: ...Connector Pins Jumper Setting 3 2 1 3 2 1 Clear CMOS JBT1 is used to clear CMOS which will also clear any passwords Instead of pins this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS To Clear CMOS 1 First power down the system and unplug the power cord s 2 Remove the cover of the chassis to access the motherboard 3 Remove the onboard battery from the motherb...

Page 40: ...st also be enabled in BIOS The default setting is Reset Note When Watch Dog is enabled the user needs to write their own application software to disable it Watch Dog Jumper Settings Jumper Setting Definition Pins 1 2 Reset Default Pins 2 3 NMI Open Disabled Debug Mode Enable Disable Jumper JDBG1 will enable or disable Debug Mode on the motherboard See the table below for jumper settings The defaul...

Page 41: ...al Green Fast Blinking BMC Initializing UID Switch and LED Indicator The rear UID LED2 is located next to the UID switch The front UID LED is located on the front panel When you press the UID switch both rear and front UID LED indicators will turn on Press the UID switch again to turn off the LED indicators Use this UID Indicator to mark the system so the system can be easily identified whether on...

Page 42: ... all the system power rails are ready When the system is turned off or any one of the system power rails fails this LED will turn off Turn off the system and unplug the power cord before removing or installing any component s Onboard Power LED Indicator LED Color Definition Off System Off power cable not connected Green System On Power OK ...

Page 43: ...4 0 x16 slot is located at SXB2 Refer to the layout in Section 1 1 for the location Powered SATA DOM SuperDOM A SATA DOM Device on Disk is located at SATA6 7 on the motherboard SATA6 7 are used with a Supermicro SuperDOM which is a yellow SATA DOM connector with a power pin built in and no external power supply is needed Supermicro SuperDOM is backward compatible with a regular SATA HDD or SATA DO...

Page 44: ...rcuits exist between the motherboard and chassis 5 Disconnect all cables from the motherboard including those for the keyboard and mouse 6 Remove all add on cards 7 Install a CPU a heatsink and at least one DIMM on the motherboard Check all jumper settings properly as well as the JDBG1 jumper setting is on normal operation mode Pins 1 2 Make sure that the heatsink is fully seated 8 Use the correct...

Page 45: ... modules or slots by following the Memory Errors Troubleshooting procedure in this Chapter Memory Errors 1 Make sure that the DIMM modules are properly and fully installed 2 Confirm that you are using the correct memory Also it is recommended that you use the same memory type and speed for all DIMMs in the system See Section 2 4 for memory details 3 Check for bad DIMM modules or slots by swapping ...

Page 46: ...ite for more information on the minimum power requirements 6 Proper software support Make sure that the correct drivers are used B If the system becomes unstable before or during OS installation check the following 1 Source of installation Make sure that the devices used for installation are working properly including boot devices such as CD DVD and CD DVD ROM 2 Cable connection Check to make sure...

Page 47: ...m include the following information when contacting us for technical support Motherboard model and PCB revision number BIOS release date version this can be seen on the initial display when your system first boots up System configuration An example of a Technical Support form is posted on our website Distributors For immediate assistance please have your account number ready when contacting our te...

Page 48: ...en the BIOS is not in control such as during memory count the first screen that appears when the system is turned on the momentary on off switch must be held for more than four seconds to shutdown the system This feature is required to implement the ACPI features on the motherboard Question For theAMD EPYC platform we found that the Windows Server 2012 2016 2019 OS would not install properly It ho...

Page 49: ...ently displayed on the outside of the shipping carton and mailed prepaid or hand carried Shipping and handling charges will be applied for all orders that must be mailed when service is complete For faster service RMA authorizations may be requested online http www supermicro com support rma This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failu...

Page 50: ...p Then push the other side down until the clamp snaps over it Note Handle used batteries carefully Do not damage the battery in any way a damaged battery may release hazardous materials into the environment Do not discard a used battery in the garbage or a public landfill Please comply with the regulations set up by your local hazardous waste management agency to dispose of your used battery prope...

Page 51: ...etc Each main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be configured The right frame displays the key legend Above the key legend is an area reserved for a text message When an option is selected in the left frame it is highlighted in white Often a text message will...

Page 52: ...nd time Highlight System Date or System Time using the arrow keys Enter new values using the keyboard Press Tab or the arrow keys to move between fields The date must be entered in MM DD YYYY format The time is entered in HH MM SS format Note The time is in the 24 hour format For example 5 30 P M appears as 17 30 00 The date s default value is 01 01 2015 after RTC reset Supermicro H12SST PS BIOS V...

Page 53: ...Chapter 4 UEFI BIOS 53 CPLD Version This item displays the version of the CPLD firmware used in the system tion Total Memory This item displays the total size of memory available in the system ...

Page 54: ...e submenu items Boot Feature Quiet Boot Use this feature to select the screen display between the POST messages and the OEM logo upon bootup Select Disabled to display the POST messages Select Enabled to display the OEM logo instead of the normal POST messages The options are Enabled and Disabled Option ROM Messages Use this feature to set the display mode for the Option ROM Select Keep Current to...

Page 55: ...lly reboot the system from a specified boot device after its initial boot failure The options are Disabled Legacy Boot and EFI Boot Power Configuration Watch Dog Function If enabled the Watch Dog Timer will allow the system to reset or generate NMI based on jumper settings when it is expired for more than 5 minutes The options are Disabled and Enabled Restore on AC Power Loss Use this feature to s...

Page 56: ...y Level 2 Updateable PSP Bootloader Version SMU FW Version ABL Version APCB Version APOB Version APPB Version ACPI Settings High Precision Event Tmber The options are Disabled and Enabled NUMA nodes per socket The options are NPS0 NPS1 NPS2 NPS4 and Auto Super IO Configuration Super IO Chip Serial Port 1 Configuration Serial Port The options are Disabled and Enabled Device Settings This item displ...

Page 57: ...user The options are Disabled and Enabled If the item above set to Enabled the following items will become available for user s configuration Console Redirection Settings Terminal Type This feature allows the user to select the target terminal emulation type for Console Redirection Select VT100 to use the ASCII Character set Select VT100 to add color and function key support Select ANSI to use the...

Page 58: ...n Select 2 Stop Bits if slower devices are used The options are 1 and 2 Flow Control Use this feature to set the flow control for Console Redirection to prevent data loss caused by buffer overflow Send a Stop signal to stop sending data when the receiving buffer is full Send a Start signal to start sending data when the receiving buffer is empty The options are None and Hardware RTS CTS VT UTFB Co...

Page 59: ...00 and 115200 bits per second Data Bits Use this feature to set the data transmission size for Console Redirection The options are 7 and 8 Parity A parity bit can be sent along with regular data bits to detect data transmission errors Select Even if the parity bit is set to 0 and the number of 1 s in data bits is even Select Odd if the parity bit is set to 0 and the number of 1 s in data bits is o...

Page 60: ...ection Legacy Console Redirection Settings Redirection COM Port For this setting select a COM port to display redirection of Legacy OS and Legacy OPROM messages The options are COM1 and SOL Resolution For Legacy OS systems use this setting to specify the number of Rows and Columns supported for redirection The options are 80x24 and 80x25 Redirect After POST For this setting when the Bootloader is ...

Page 61: ...uter A lower transmission speed may be required for long and busy lines The options are 9600 19200 57600 and 115200 bits per second Flow Control Use this item to set the flow control for Console Redirection to prevent data loss caused by buffer overflow Send a Stop signal to stop sending data when the receiving buffer is full Send a Start signal to start sending data when the receiving buffer is e...

Page 62: ...e Control This sets the number of cores to be used by your system Once this option has been used to remove any cores a power cycle is required in order for the future selections to take effect Options include Auto TWO 1 1 Four 2 2 and Six 3 3 If unsure leave this to Auto L1 Stream HW Prefetcher L2 Stream HW Prefetcher This setting is used to enable or disable the L1 L2 Stream Hardware Prefetcher T...

Page 63: ...Auto ACS Enable Use this setting to enable disable ACS Options include Enabled Disabled and Auto Memory Configuration Memory Clock This setting allows you to select different memory clock speed The options include Auto and speed settings Memory Interleaving This setting controls fabric level memory interleaving Note that the channel die and socket have requirements on memory populations and it wil...

Page 64: ...if the system supports 64 bit PCI decoding The options are Disabled and Enabled SR IOV Support If the system has SR IOV capable PCIe devices this setting will enable or disable the Single Root IO Virtualization Support for the system The options are Disabled and Enabled BME DMA Mitigation Use this setting to re enable the Bus Master Attribute that was disabled during PCI enumeration for PCI bridge...

Page 65: ...efined Firmware and AMI Native Support M 2 AHCI Firmware Source Use this setting to select between the AMI Native firmware support or the device vendor defined firmware support The options are Vendor Defined Firmware and AMI Native Support M 2 HC1 PCIe 4 0x4 OPROM This setting enables or disables the listed PCIe Slot OPROM option The options are Disabled Legacy and EFI M 2 HC2 PCIe 4 0x4 OPROM Thi...

Page 66: ...e system The options are Disabled and PXE USB Configuration USB Configuration USB Module Version USB Controllers USB Devices Legacy USB Support Select Enabled to support onboard legacy USB devices Select Auto to disable legacy support if there are no legacy USB devices present Select Disable to have all USB devices available for EFI applications only The options include Enabled Disabled and Auto X...

Page 67: ...he onboard SATA controller s hot plug feature PCH The options include Disabled and Enabled SATA Information This item displays information on the detected SATA devices connected and are detected HTTP BOOT Configuration HTTP Boot One Time When the HTTP boot option is created this option when enabled will allow the system to boot via HTTP the first time and revert to the default boot after The optio...

Page 68: ...Attempt Order TLS Authenticate Configuration This submenu allows the user to configure Transport Layer Security TLS settings Server CA Configuration Enroll Certification Enroll Certification using File Use this feature to enroll certification from a file Certification GUID Use this feature to input the certification GUID Commit Changes and Exit Use this feature to save all changes and exit TLS set...

Page 69: ...anagement Interface IPMI settings BMC Firmware Revision This item indicates the IPMI firmware revision used in your system IPMI Status This item indicates the status of the IPMI firmware installed in your system System Event Log Enabling Disabling Options SEL Components Select Enabled for all system event logging at bootup The options are Disabled and Enabled ...

Page 70: ... IP MAC address changes at the next system boot The options are No and Yes Configure IPV4 Support This section displays static configuration features for IPV4 support IPMI LAN Selection This item displays the IPMI LAN setting The default setting is Failover IPMI Network Link Status This item displays the IPMI Network Link status The default setting is Dedicated LAN If the item above is set to Yes ...

Page 71: ...lays configuration features for IPV6 support IPV6 Support Use this feature to enable IPV6 support The options are Enabled and Disabled Configuration Address Source This feature allows the user to select the source of the IP address for this computer If Static is selected you will need to know the IP address of this computer and enter it to the system manually in the field If DHCP is selected the B...

Page 72: ... SMBIOS Event settings Enabling Disabling Options SMBIOS Event Log Select Enabled to enable SMBIOS System Management BIOS Event Logging during system boot The options are Disabled and Enabled Erasing Settings Erase Event Log Select Yes to erase all error events in the SMBIOS System Management BIOS log before an event logging is initialized at bootup The options are No Yes Next reset and Yes Every ...

Page 73: ...ECI Multiple Event Count Increment Enter the increment value for the multiple event counter Enter a number between 1 to 255 The default setting is 1 METW Multiple Event Count Time Window This item is used to determine how long in minutes the multiple event counter should wait before generating a new event log Enter a number between 0 to 99 The default setting is 60 Note Please reboot the system fo...

Page 74: ...reate a new or change an existing Administrator password Note that if the Administrator Password is erased the User Password will be cleared as well Password Check Select Setup for the system to check for a password at Setup Select Always for the system to check for a password at bootup or upon entering the BIOS Setup utility The options are Setup and Always ...

Page 75: ... after the boot failed from the legacy boot order The options include Disabled and Enabled FIXED BOOT ORDER Priorities Section This option prioritizes the order of bootable devices that the system to boot from Press Enter on each entry from top to bottom to select devices Add New Boot Option Use this feature to configure the following settings when adding a new device to the boot priority list 4 7...

Page 76: ...ions include Select one to Delete UEFI Built in EFI Shell and Windows Boot Manager SATA SSD UEFI Application Boot Priorities Use this feature to specify which UEFI devices are boot devices Boot Order 1 Hard Disk Drive BBS Priorities Use this feature to specify which hard disk drive devices are boot devices NETWORK Drive BBS Priorities This feature allows the user to specify which network drive dev...

Page 77: ...ot the computer Select Discard Changes and Exit from the Exit menu and press Enter Save Changes and Reset Select this option to reset the system after saving the changes Save Changes After completing the system configuration changes select this option to save the changes you have made This will not reset reboot the system Discard Changes Select this option and press Enter to discard all the change...

Page 78: ...ave as User Defaults from the Exit menu and press Enter This enables the user to save any changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User Defaults from the Exit menu and press Enter Use this feature to retrieve user defined settings that were saved previously Boot Override Section Listed on this section are other boot options for the system i ...

Page 79: ... supermicro com support manuals Installing the OS 1 Create a method to access the MS Windows installation ISO file That might be a DVD perhaps using an external USB SATA DVD drive or a USB flash drive or the IPMI KVM console 2 Retrieve the proper RST RSTe driver Go to the Supermicro web page for your motherboard and click on Download the Latest Drivers and Utilities select the proper driver and co...

Page 80: ...e driver browse the USB flash drive for the proper driver files For RAID choose the SATA sSATA RAID driver indicated then choose the storage drive on which you want to install it For non RAID choose the SATA sSATA AHCI driver indicated then choose the storage drive on which you want to install it 5 Once all devices are specified continue with the installation 6 After the Windows OS installation ha...

Page 81: ... ISO file if preferred Another option is to go to the Supermicro website at http www supermicro com products Find the product page for your motherboard and Download the Latest Drivers and Utilities Insert the flash drive or disk and the screenshot shown below should appear Note Click the icons showing a hand writing on paper to view the readme files for each item Click the computer icons to the ri...

Page 82: ...ntrol power on off and reset chassis intrusion for multiple systems with SuperDoctor 5 or IPMI SuperDoctor 5 Management Server monitors HTTP FTP and SMTP services to optimize the efficiency of your operation SuperDoctor Manual and Resources Figure A 4 SuperDoctor 5 Interface Display Screen Health Information A 4 IPMI The H12SST PS supports the Intelligent Platform Management Interface IPMI IPMI is...

Page 83: ...om about policies safety_information cfm B 1 Battery Handling 電池の取り扱い電池交換が正しく行われなかった場合破裂の危険性があります交換する電池はメーカーが推奨する型または同等のものを使用下さい使用済電池は製造元の指示に従って処分して下さい警告电池更换不当会有爆炸危险请只使用同类电池或制造商推荐的功能相当的电池更换原有电池请按制造商的说明处理废旧电池警告電池更換不當會有爆炸危險請使用製造商建議之相同或功能相當的電池更換原有電池請按照製造商的說明指示處理廢棄舊電池 Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr Ersetzen Sie die Batterie nur durch den gleichen...

Page 84: ...لها ما أو مما أوصث المصنعة الشرمة به البطاريات من جخلص ل وفقا المسحعملة الصانعة الشرمة حعليمات Waarschuwing Er is ontploffingsgevaar indien de batterij verkeerd vervangen wordt Vervang de batterij slechts met hetzelfde of een equivalent type die door de fabrikant aanbevolen wordt Gebruikte batterijen dienen overeenkomstig fabrieksvoorschriften afgevoerd te worden 경고 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다...

Page 85: ...produit sont généralement soumis à des lois et ou directives de respect de l environnement Renseignez vous auprès de l organisme compétent ר ר צ צ ו ו מ מ ה ה ק ק ו ו ל ל י י ס ס אזהרה ו להנחיות בהתאם להיות חייב זה מוצר של סופי סילוק המדינה חוקי Waarschuwing De uiteindelijke verwijdering van dit product dient te geschieden in overeenstemming met alle nationale wetten en reglementen النهائي التخلص ...

Page 86: ...der which is stored in the add on card to boot the system The UEFI offers clean hands off control to a computer system at bootup C 2 Recovering the UEFI BIOS Image A UEFI BIOS flash chip consists of a recovery BIOS block and a main BIOS block a main BIOS image The boot block contains critical BIOS codes including memory detection and recovery codes for the user to flash a new BIOS image if the ori...

Page 87: ...ur driver disk visit our website at www supermicro com to download the correct BIOS image into a USB flash device and rename it SUPER ROM 2 While the system is turned off insert the USB device that contains the new BIOS binary image SUPER ROM 3 Power on the system 4 After the system is turned on the system will enter the BIOS Recovery menu Select Proceed with flash update to start the BIOS recover...

Page 88: ... SUM Please refer to these SUPERMICRO software related videos Activate OOB license https www youtube com watch v V4spX_DOV7I SUPERMICO BIOS Update https www youtube com watch v S8z6iOEHGwY If the BIOS flash recovery fails contact our RMA Department to have the BIOS chip reprogrammed This will require shipping the board to Supermicro for repair Submit your RMA request at https www supermicro com su...

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