SuperiorFireplaces.us.com
126718-01N
42
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Gas odor even when gas control valve is off 1. Gas leak. See
Warning
statement at top
of Page
2. Control valve defective
1. Locate and correct all leaks
(see Checking Gas Connections,
Page 27
)
2. Replace control valve
Gas odor during combustion
1. Foreign matter between control valve and
burner
2. Gas leak. See
Warning
statement at top
of Page
1. Take apart gas tubing and remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connections,
Page 27
)
Glass soots
1. Debris around burner air mixer
2. Improper vent configuration
1. Inspect opening at base of burner to see that it is NOT packed
with any type of material
2. Check vent configuration specification
(see Venting Instal-
lation,
Page 13
)
Dark residue on inside of fireplace
1. Air holes at burner inlet blocked
2. Burner flame holes blocked
3. Improper venting or excessive blockage
1. Clean out air holes at burner inlets. Periodically repeat as
needed
2. Remove blockage
3. Have vent system inspected, including termination cap.
Remove any restrictions or obstruction
