3-3
Chapter 3: Troubleshooting
Note:
Not all BIOS can be flashed. Some cannot be flashed; it depends
on the modifications to the boot block code.
3. If you've followed the instructions above to troubleshoot your system, and still
cannot resolve the problem, then contact Supermicro's technical support and
provide them with the following information:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when your
system first boots up)
•System configuration
An example of a Technical Support form is on our website at
(http://www.
supermicro.com/support/contact.cfm).
4. Distributors: For immediate assistance, please have your account number ready
when placing a call to our technical support department. We can be reached
by e-mail at [email protected], by phone at: (408) 503-8000, option
2, or by fax at (408)503-8019.
3-3 Frequently Asked Questions
Question: What type of memory does my motherboard support?
Answer:
The X7SPA-L/X7SPA-H/X7SPA-HF/X7SPE-H/X7SPE-HF supports
up to 4GB of
unbuffered
Non-ECC DDR2 667MHz, two-way interleaved or
non-interleaved SO DIMM SDRAM. See Section 2-4 for details on installing
memory.
Question: Why does Microsoft Windows XP (SP2) and Windows Vista show
less memory than what is physically installed?
Answer:
Microsoft implemented a design change in Windows XP with Service
Pack 2 (SP2) and Windows Vista. This change is specific to the Physical Ad
-
dress Extension (PAE) mode behavior which improves driver compatibility. For
more information, please read the following article at Microsoft’s Knowledge
Base website at: http://support.microsoft.com/kb/888137.
Question: How do I update my BIOS?
Answer:
It is recommended that you
do not
upgrade your BIOS if you are not
experiencing any problems with your system. Updated BIOS files are located
on our web site at
http://www.supermicro.com/support/bios/
. Please check our
BIOS warning message and the information on how to update your BIOS on our
web site. Select your motherboard model and download the BIOS (.rom) file to
Summary of Contents for X7SPA-H
Page 1: ... X7SPA L USER S MANUAL Revision 1 1b X7SPA H X7SPA HF X7SPE HF X7SPE H ...
Page 10: ...Notes X7SPA L X7SPA H X7SPA HF X7SPE H X7SPE HF User s Manual ...
Page 32: ...1 22 X7SPA L X7SPA H X7SPA HF X7SPE H X7SPE HF User s Manual Notes ...
Page 64: ...2 32 X7SPA L X7SPA H X7SPA HF X7SPE H X7SPE HF User s Manual Notes ...
Page 70: ...3 6 X7SPA L X7SPA H X7SPA HF X7SPE H X7SPE HF User s Manual Notes ...
Page 96: ...A 2 X7SPA L X7SPA H X7SPA HF X7SPE H X7SPE HF User s Manual Notes ...
Page 100: ...B 4 X7SPA L X7SPA H X7SPA HF X7SPE H X7SPE HF User s Manual Notes ...
