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When properly fixed, the error should no longer be displayed. Turn the device
off. After it has shut down, turn it on. The error should no longer be displayed.
Take a new measurement.
Status Code: 15
Problem: Stuck button
Solution: Depress the Temperature units select button and/or the Temperature
mode select button until the button becomes unstuck. When the button is unstuck,
the error will no longer be displayed. If you cannot un-stick the button, contact
SunTech
or an authorized service center.
Status Code: 20
Problem: Hardware error
Solutions:
1.
Take another measurement.
2.
If this is unsuccessful, power down, then power up the unit using the power
button on the right side of the unit. If the error does not recur immediately,
take another measurement.
3.
If the error recurs, remove power from the unit (unplug any power supplies
and remove the battery, if there is one), then reconnect the power. If the
error does not recur immediately, take another measurement.
4.
If the error recurs, contact
SunTech
or an authorized service center.
Troubleshooting - Pulse Oximetry Module
Status Code: 01
Problem: Measurement time-out. The measurement time exceeded the 10-minute
time limit.
Solution: Remove the sensor from the patient. Redisplay the last measurement prior
to the timeout, or take a new measurement by placing the sensor on the
patient.
Status Code: 02
Problem: Poor sensor position (signal is inadequate for a reliable measurement)