5
Problem
Cause
Action
The LED does not light up after:
• inserting the batteries or
• pressing the Programming
button.
The batteries may be incorrectly
fitted or, the batteries may not
work.
1. Review the polarity of the
batteries and the direction in
which they are installed.
2. Try fresh new batteries.
Wind Sensor does not function.
Check the magnet in Figure 1
.
Ensure the magnet is in place.
Awning closes every 15 minutes,
without windy conditions.
The batteries are low.
Replace the batteries.
Awning closes every 60 minutes,
without windy conditions.
The Wind Sensor may have been
removed from the Awning.
The Wind Sensor may be
incorrectly inserted into the
Mounting Plate.
Incorrect battery placement.
Delete the Wind Sensor from the
Motor’s memory, see Page 4
.
Remove the Sensor from the
Mounting Plate, then engage the
Sensor back into the Mounting
Plate by sliding it from left to right.
Awning closes automatically during
light winds.
The Sensitivity is adjusted to a
lower number than needed.
Remove the Wind Sensor from
the Mounting Plate. Remove the
Sensor from the Housing and set
the Sensitivity Potentiometer
to one number higher than the
current setting. For example, if
the dial is set to 2, set it to 3. See
Figure 7
.
Awning does not automatically
close during strong winds.
The Sensitivity is adjusted to a
higher number than needed.
The strong winds do not create
strong up and down movement of
the Front Bar of the Awning.
Check the Motor direction by
pressing the up arrow on the
Remote Transmitter.
Check location of Wind Sensor
Remove the Wind Sensor from
the Mounting Plate. Remove the
Sensor from the Housing and set
the Sensitivity Potentiometer
to one number lower than the
current setting. For example, if the
dial is set to 2, set it to 1. Do not
set it to zero (0). See Figure 7
.
If the Front Bar does not move up
and down very much, the Awning
may not need to close.
If the
Motor rotation is incorrect,
the Wind Sensor will open the
Awning when it should close it.
See Appendix A (for RTS Motor
with mechanical settings) or B
(for Sunea Motor) to change the
direction
.
See Step 3 for detailed location.
Awning does not close in during
windy conditions even with the
sensitivity set to 1.
The batteries may be dead.
The Wind Sensor may have been
removed from Motor memory.
Replace Batteries.
Repeat Step 6 and test the Wind
Sensor.
Awning closes but will not open.
Check Motor using the Remote.
Wait for 1 minute time-out period.
