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Problem: Burner will not light using igniter

Please review the Helpful Tips on page 15 for common fixes to this problem.

Possible Cause 1: Electrode and burners are wet.

-Wipe dry with cloth.

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contact retailer 

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or technical support.

Possible Cause 2: Igniter battery is dead or backwards.

-Check that the AAA battery is inserted correctly in the igniter (see page 10) or 

replace the battery. Make sure the plastic wrap on the battery has been removed. 

Possible Cause 4: Bad Igniter

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PLS contact retailer for technical support.

Possible Cause 1: No Gas Flow

-Check if the LP gas tank is empty. If empty, replace and refill. If the propane 

tank is not empty, refer t

o “

Problem: Sudden dr

op in gas fl

ow” on the 

following page.

Possible Cause 2: Coupling nut and regulator not fully connected.

-Turn the coupling nut about one half to three fourths a turn, until you 

feel a solid stop. Do not use tools, tighten by hand only.

Possible Cause 3: Obstruction of gas flow.

- Check for bent or kinked hose.

- Clean the venturi.

Possible Cause 4: Spider webs or insect nest in the venturi.

Possible Cause 5: Burner ports clogged or blocked.

-Referenc

e “P

roblem: Irr

egular flame 

pattern” on the following page. Clean the 

burner ports as described there.

Problem: Burner will not light with match

Problem: The fireplace emits a lot of black smoke when in use

Possible Cause 1: Hose from gas fireplace is pinched.

-Make sure the hose is not pinched between the 

fire table and the source of the gas.

Possible Cause 2: Flame is being obstructed at burner ports.

of any lava r

ocks

/fire glass

 so that the flame can fl

ow naturally.

Possible Cause 3: Mixing chamber of the burn tube is blocked or obstructed.

-Make sure that the gas ports on the burner are free 

-Clear out the mixing chamber located before the Venturi.

Troubleshooting

 

 

Venturi

Coupling Nut

Summary of Contents for WAR-979

Page 1: ...sign Complies with ANSI Z21 97 2014 CSA 2 41 2014 Outdoor Decorative Gas Fireplaces 1 1 READ BEFORE USE OWNER S MANUAL Factory No HYFP50095 32 Item No 67761 Design certified under ANSI 21 97 CSA 2 41...

Page 2: ...ansit it while in operation Should fire go out while burning turn the gas valve off Follow the instruction and wait five minutes before attempting to relight Never use charcoal or any other solid fuel...

Page 3: ...t annually by a qualified service person Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under...

Page 4: ...small lava rocks directly above burner holes Applying too many lava rocks fire glass may result in unburned gas pooling in firebowl or firepit Ventilation is required to allow fresh air into enclosur...

Page 5: ...5 B A...

Page 6: ...e assembling See Figure C II Put the gas tank in the metal tank seat Make sure the gas tank sits on the metal seat completely Turn the wing screw on the outer part of metal seat clockwise to secure th...

Page 7: ...ve flame height when lit Flame should possibly be a yellow blue color between 2 to 10 inches high 7 7 See WARNING and Figures WARNING This screen must be clear and free of obstructions at all times to...

Page 8: ...tting can occur from exposure to harsh outdoor conditions Be careful not let any powder or solvent come in contact with painted or plastic components as damage may occur MAINTENANCE Store the firebowl...

Page 9: ...ner will not light or stay lit please perform the following checks Turn the control knob to o and close the LP Gas tank valve Disconnect the regulator Turn the Control Knob to HIGH Wait a minimum of 5...

Page 10: ...nd regulator not fully connected Turn the coupling nut about one half to three fourths a turn until you feel a solid stop Do not use tools tighten by hand only Possible Cause 3 Obstruction of gas flow...

Page 11: ...Possible Cause Burner ports are clogged or blocked Clean burner ports Do this by inserting a paperclip into each of the burner ports to ensure they are not clogged WARNING Make time to cool before to...

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