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TROUBLESHOOTING

•  Ensure the pump is fully submerged under water. Add water to the 

basin as necessary.

•  Check to make sure the power outlet is working; if in doubt about 

electrical connections, consult a certified electrician.

•  Check the pump and tubing for obstructions.

•  Check the flow control on the body of the pump as it may need to be 

adjusted to achieve the desired flow rate.

•  If the lights are not working, ensure the cables are fully connected and 

the seals are adequately tightened (do not over-tighten).

•  If water is not flowing within several moments of the fountain being 

plugged in, unplug the power supply for a few moments and plug it 

back in. The pump may have air bubbles in the filter, which can prevent 

water from circulating properly.

Any modification to the product or failure to follow recommended care 

will void the product warranty.

 IMPORTANT INFORMATION 

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USE & CARE

•  Recommended for outdoor use only. Some splashing is normal; adjust 

the flow rate on the pump if the water rate is too high.

•  Check the water level frequently to ensure the pump remains fully 

submerged; never allow the pump to run dry as it will burn out the 

motor.

•  Only use water in this fountain; distilled water will help prevent mineral 

buildup but is not required.

•  Periodically change the water to keep the water, fountain and pump 

clean. Remove scale and build-up regularly.

  DO NOT use harmful additives such as bleach, chlorine, etc.

  DO NOT use anything abrasive to scrub the fountain.

  DO NOT use a pressure washer.

•  Always shut off the power supply before cleaning and maintaining the 

fountain and the recirculating pump.

•  Take care when handling the pump; only pick it up by the body of the 

pump, never the power cord.

•  During freezing weather, drain the fountain, disconnect the pump and 

store indoors; allowing ice to form will damage the fountain.

NOTE:

 The water tubing is built into the fountain. Take care when handling the water tube; detaching the 

water tube from the fountain will damage the fountain and void the product warranty.

ASSEMBLY:

1. 

From the access panel in the back of the fountain, locate the built-in water 

tube and light cable. Extend the LED light cable and connect the AC 

adapter. Connect the pump to the water tube and place the pump inside 

the fountain.

2. 

Run the pump power cable out the back of the fountain. Align the cables 

with the groove in the access panel cover, as shown.

3. 

Twist the access panel cover to secure it to the back of the fountain.

4. 

Fill the fountain with enough water to keep the pump fully submerged 

during operation, approximately 5 gallons.

5. 

Plug both power cords into properly grounded GFCI outlets.

Note

: When first used, there may be air in the pump. 

 

It may take several minutes for trapped air to escape, allowing water to flow.

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Sponge-like polyurethane foam 

filters  help  control  water  flow 

and prevent splashing  ― do not 

remove these guards as doing 

so may result in splashing and/

or leaking.

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