Sunny Health & Fitness SF-T7942, User Manual

Page: 23 / 25

22
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SUGGESTED ACTION
Treadmill does not start.
Not plugged in.
Plug power cord into outlet.
Safety Key is not inserted. Insert Safety Key.
Running belt is not
centered
Running belt tension is not
correct on the left or right
side of the running board. Tighten the left and right
adjusting bolts of the rear
roller.
Computer is not working.
Wires from the console
and bottom control board
are
not properly
connected.
Check wire connections from
the console to the bottom
control board.
Transformer is damaged.
If the transformer is
damaged, contact customer
service.
E01 or E13: Message
failure.
Wires from the console
and bottom control board
are not properly
connected.
Check wire connections from
the console to the bottom
control board. If the wire has
been punctured or damaged,
you will need to replace it. If
the problem is not rectified,
you may need to replace the
bottom control board.
E02: Burst clash
protection.
Incoming voltage is lower
than 50% of the required
voltage.
Check if the incoming power
supply is the correct voltage.
E03: No speed sensor
signal.
Speed sensor signal
cannot be received by the
control board.
Check that the sensor wire is
properly connected. If
damaged, replace wire.
Check to see if the magnetic
sensor is damaged, replace
if necessary.
E05: Overcurrent
Protection (Self Protecting
System).
The incoming voltage is
too low or too high. The
control board is damaged.
Restart the treadmill. Check
the incoming voltage to
ensure it is correct. Check
the control board and
replace if damaged.
A moving part of the
treadmill is stuck and
therefore the motor is
unable to rotate properly.
Inspect moving parts of the
treadmill to ensure that they
are operating correctly.
Check the motor, listen for
strange noise, and check for
a burning odor. Replace the
motor if necessary.