Sunny Health & Fitness SF-T7643, User Manual

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21
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SUGGESTED ACTION
Treadmill will not start
Not plugged in
Plug cord into outlet
Safety Key not inserted Insert Safety Key
Running belt not centered
Running belt tension not
correct on the left or right
sides of the running board Tighten the adjustment bolts
on the left and right side of the
rear roller
Computer not working
Wires from the computer
and bottom control board
not properly
connected.
Check wire connections
from the computer to the
control board.
Transformer is damaged
If the transformer is damaged,
contact customer service.
E01 or E13: Message
failure
Wires from the computer
and bottom control board
not properly connected.
Check wire connections from
the computer to the control
board. If the wire has been
punctured or damaged, you
will need to replace it. If the
problem is not rectified, you
may need to replace the
control board.
E02: Burst clash
protection
Incoming voltage is lower
than 50% of the required
voltage.
Check that the incoming
power supply is the correct
voltage.
E03: No speed sensor
signal
Speed sensor signal
cannot be received by the
control board.
Check that the sensor wire is
properly
connected. If
damaged, replace wire.
Check to see if the magnetic
sensor is damaged, replace if
necessary.
E05: Current overload
protection (Self Protecting
System)
The incoming voltage is
too low or too high. The
control board is damaged.
Restart the treadmill. Check
the
incoming voltage to
ensure it’s correct. Check the
control
board, replace if
damaged.
A moving part of the
treadmill is stuck and
therefore the motor is
unable to rotate properly.
Inspect moving parts of the
treadmill to ensure that they
are operating correctly. Check
the motor, listen for strange
noise and check for a burning
smell. Replace the motor if
necessary.