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Instruction to load paper

power supply

port

cashbox 

port

LAN

port

USB

port

USB

port

headset

jack

serial

port

GND

RXD

TXD

5V

Regular fault debugging

Problems

Solutions

Please check whether the paper roll is put upside down;

Please check whether wrong thermal paper roll is used.

debugging button

TF card slot

Micro USB debugging port

Description of the paper

58 version supports the thermal paper with the size of 
57±0.5mm×Ø 60mm;
80 version supports the thermal paper with the size of 
79±0.5mm×Ø 60mm.

TF card slot

It is used for external expansion TF memory card.

Micro USB debugging port, debugging button

They are used to debug the device.

Cashbox port

It is used to connect the cashbox, with an electrical impulse of 120ms and no continuous power 
supply being provided. This device only supports external connection with 24V/1A cashbox. If 
12V cashbox is used, there may be risks that the circuit of the cashbox will be burnt. 

Press the ON button for 11 seconds, then the printer is off. Click the ON 

button to turn the printer on.
Make sure the cover is closed correctly.

Make sure whether the paper is jammed.

Please check whether the thermal printhead is dirty. If it is, please clean it with swab that 

has been dipped in anhydrous alcohol.

Please use quality thermal paper to avoid blur printing due to bad quality of paper.

What if the printer 

is dead?
What if the printer 

does not work?
What if the printed 

paper is blank?

What if the printing 

is blur?

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