10 FAQs for SolarInfo Wi-Fi
User Manual
56
10.5
Transmission Signal Strength of Different
Materials
The following table shows the wireless signal strength of different transmission
materials.
Make sure that there are not materials with poor transmission signal strength
between the smart phone and inverter, and the router and the inverter.
See “
Tab. 6-1 Influence to Signal
” for the transmission signal strength of different
materials.
10.6
Cannot Find Running Data on Server
Although the inverter Wi-Fi is successfully connected to Wi-Fi network of the router,
and user has registered to be a user of SolarInfo Bank server, no inverter running
data can be viewed.
1.
Check and ensure that the router can successfully access to Internet.
2.
Check if the firewall is open. Close the Router firewall
3.
Check if there is advanced Router configuration. Cancel any advanced
configurations.
The advanced settings include MAC address filtering, IP range
limitation, access number limitation, SSID limitation, DHCP disable,
hidden of the Router SSID and so on. If you are not sure about any
advanced settings, you can reset the router to factory settings.
4.
If user has registered via
www.solarinfobank.com
but try to view the running
data via the SolarInfo Home APP, the user type should be “
Home Users
”.
Otherwise you will fail to login the APP and cannot view any information.
