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TD_202107_Sungrow 4G Communication Module (EyeM4A) Quick Guide_V1.0 

Page 3 of 4 

 

© Sungrow Australia Group Pty. Ltd. All rights reserved. 

As we continuously improving our services, changes to this document may occur without notice. 

4.  4G Communication Module Setup 

Step  1:

  Using  your  Laptop,  Tablet  or  Smart  Phone,  open  your  WiFi  settings  and 

connect to the EyeM4 (SG network) 

 

 

Step 2:

 Open a browser and type 11.11.11.1 

into the address bar. Tap “Login” at the 

top right corner and the password is “

pw1111

”. 

 

 

Step  3:

  From  the  menu  on  the 

left,  select  ‘

System

’  >  ‘

Remote  Maintenance

’. 

Enable 

the Remote Maintenance and set to 

International Server

 

and Save. 

 

 

Step 4:

 

select ‘

System

’ > 

‘Transfer configuration’

 and ensure the  server is set to 

api.isolarcloud.com.hk

  (set  by  tapping  the  gearwheel  on  the  top  right  and  select 

International Server

). 

Summary of Contents for EyeM4A

Page 1: ... the table SIM card type Standard Micro SIM card Network provider Vodafone and Optus 4G data plan 30MB month Duration 5 years from start date Start date First time when the SIM card is activated Due to the limited data plan it is recommended to install no more than three 3 inverters for normal monitoring and firmware update purpose If there are more than three 3 inverters installed the customer mi...

Page 2: ...l of SIM Card Insertion Identify the insertion direction according to the lower left corner of the card slot insert the SIM card into the slot and push the card with the finger or a flat head screwdriver until it snaps into place with the click sound Removal Push the SIM card downwards with the finger of a flat head screwdriver until there is an audible click sound and then the SIM card will autom...

Page 3: ...ne open your WiFi settings and connect to the EyeM4 SG network Step 2 Open a browser and type 11 11 11 1 into the address bar Tap Login at the top right corner and the password is pw1111 Step 3 From the menu on the left select System Remote Maintenance Enable the Remote Maintenance and set to International Server and Save Step 4 select System Transfer configuration and ensure the server is set to ...

Page 4: ...g our services changes to this document may occur without notice Step 5 Check the 4G and Cloud icon are glowing orange If they are means the 4G communication module has successfully connected to the iSolarCloud If there are any issues please contact Sungrow Service Department on 1800 786 476 or email to service sungrowpower com au Monday Friday 9am 5pm AEDT ...

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