Q2: Why can't I download applications from the Play Store?
A: Please check if you have turned on the Frame's Wi-Fi. Go to
Setting
Wireless & Networks
Slide "Off" to "On"
Please check if you have input the right password of Wi-Fi router. For more
Wi-Fi related questions, please go to www.sungale.com and find Support
Wi-Fi related FAQ.
A: Please check if you have registered a Google account; please check if the
frame's storage has enough space. If it doesn't, you will need to insert an SD card.
Tips
Support
2. Contact Sungale Support team
1. Visit the support site.
For manual download, FAQs and more supports: www.sungale.com
Toll free number in the USA: 800-473-5156
Service email: [email protected]
For additional product video support, go to YouTube.com, and search
"S
ungaleProducts", where you will find additional demo videos to help with
explaining the operation of your product.
For ongoing product improvement, this UM is subject to modification without prior notice.
In order to ease users' selection, other logos and/or trademarks may appear on this
product. All other logos and/or trademarks are the property of their respective owners.
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Q 1: Why can't I link to Wi-Fi?
Customer Management
FAQs:
