Effective 01/17/11 Protecting Our Environment
–
Since 1978
www.sunearthinc.com
TEN-YEAR LIMITED PRODUCT WARRANTY
This warranty only applies to the following SunEarth products (hereinafter SunEarth Products):
COLLECTORS:
Empire, Imperial, SunBelt, SunWise, and Custom Collectors
ABSORBERS:
SunBurst and Custom Absorber Plates used in any glazed
application
ICS AND DRAINBACK:
CopperHeart ICS, CopperHeart Tanks, and CopperStor DrainBack Tanks
Under conditions of normal use and service the above SunEarth Products are warranted to the original, or
subsequent users, for a period of
10 years
from the date of sale to be free of defects in material and
workmanship pursuant to the exclusions detailed in this written warranty statement. SunEarth's liability for
these products shall be limited to repairing or replacing at SunEarth's option, without charge, F.O.B.
SunEarth's factory or an authorized SunEarth distributor or service center. SunEarth will not be liable for
any costs of transportation, inspection, removal, reinstallation, or any other labor or freight charges that
may arise in connection with a warranty claim, except as expressly set forth in this warranty.
The use of
ANY
of the above SunEarth Products for pool or spa heating is
NOT
covered by this
warranty,
UNLESS
the pool or spa water is isolated from the above SunEarth Products through the use of a
heat exchanger.
FIELD LABOR
Field labor to repair or replace any defective SunEarth Product is reimbursable as follows:
Year 1
$100/collector
Year 2 ~ 5
$75/collector
Year 6 ~ 10
$50/collector
FREIGHT AND SHIPPING EXPENSES
In the event of a valid warranty claim approved by SunEarth, SunEarth will pay for freight and shipping
expenses as follows:
Year 1 of Warranty
: SunEarth will pay the freight and shipping costs for the new or repaired SunEarth
Product between SunEarth and the nearest local distributor, dealer, authorized service center, city, or
shipping terminal.
After Year 1 of Warranty
: Freight and shipping costs are the responsibility of the owner.
THIS WARRANTY DOES NOT APPLY
This warranty
does not apply
to the following:
(1)
conditions resulting from a failed component or part
that is not part of the above listed SunEarth Products;
(2)
to damage caused by freezing conditions;
(3)
to
conditions resulting from misuse, abuse, neglect, accident, or alteration;
(4)
to cosmetic discoloration of the
collector framewall, absorber plate, or glazing over time;
(5)
to glass breakage;
(6)
to conditions resulting
from the introduction of harmful chemicals, caustic fluids, or liquids deleterious to copper tubing, including
improperly applied or maintained heat transfer fluids or chlorinated pool or spa water;
(7)
to SunEarth
Products in which heat transfer fluids other than potable water or propylene glycol (DowFrost HD
