DCF400 User’s Guide
Version: 04-06-22
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TROUBLESHOOTING
Before contacting a service technician, SunDanzer or your local product dealer, check the following points.
If you call out a technician to a fault listed below, or to repair a fault caused by misuse, abuse, or faulty installation, a
charge will be made even if the appliance is under warranty.
SYMPTOM
SOLUTION
Appliance connected
to power, but does not
operate
•
Check if 12 or 24V DC is present at the appliance. If not check all connections
and the system battery voltage.
•
Check that the polarity is correct “+” is connected to “+” and “–“ to “–“.
•
Check the fuse. If blown, replace with a new one. There is no fuse on the fridge
Appliance is
operating, but the
interior is not cold.
•
Allow the appliance at least 4 hrs. from initial turn-on to become cold.
•
Check that the thermostat control knob is turned to the correct setting relevant to
room/ambient temperatures.
•
Check that the room/ambient temperature is not approaching the internal
operating temperature and does not exceed to 100
o
F (38°C).
•
Has too much warm foodstuff recently been placed in the cabinet? If so, it is
normal to not be cold and it will take time to return to temperature.
•
Does the cabinet have adequate ventilation around the side walls allowing it to
transfer heat properly? (See Installation Section).
The lid will not open.
•
Ensure that it is not locked.
•
Has the lid just been opened? If so leave for a few minutes to allow the air
pressure to equalize and try again.
•
DO NOT USE EXCESSIVE FORCE ON THE HANDLE TO OPEN THE LID!
Excessive frost and ice
has built up.
•
Is the weather hot and humid? If so, this will increase the rate of frost build up in
the cabinet.
•
Ensure that foodstuff is properly packaged.
•
Check that the lid is closed and has a good seal, and that nothing is preventing
the lid from closing properly.
•
Large quantities of food have recently been placed in the cabinet/and or the lid is
frequently opened.
•
Ensure that advised periodic cleaning has been carried out.
Noise
•
Refer to 'Normal Operating Sounds'
CUSTOMER RESPONSIBILITIES
The following items are the responsibility of the customer and are not covered in the warranty:
•
Proper care and use of the appliance as described in this manual.
•
Damage to the interior or exterior finish or components after delivery.
•
Proper power supply, fuse, wiring, and connections.
•
Service required as a result of alteration, misuse, abuse, flooding, fire, lightning, or acts of
God.
•
Replacement of light bulbs.
