11
BEFORE YOU CALL
IMPORTANT:
Before you call for service, review this list. It may save you time and expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
POSSIBLE CAUSE/
SOLUTION
Surface burners do not light
•
Surface Control knob has not been completely turned to LITE/ Push in and
turn the Surface Control knob to LITE until burner ignites and then turn
control knob to desired flame size.
•
Burner ports are clogged/ With the burner off, use a small-gauge wire or
needle to clean ports.
•
Range power cord is disconnected from outlet/ Be sure cord is securely
plugged into the outlet.
•
Electrical power outage/ Burners can be lit manually. Check house lights to
be sure. Call your local electric company for service.
Surface burner flame burns
half way around
•
Burner ports are clogged/ With the burner off, use a small-gauge wire or
needle to clean ports.
•
Moisture is present after cleaning/ Lightly fan the flame and allow burner to
operate until flame is full. Dry the burners thoroughly.
Surface burner flame is
orange
•
Dust particles in main line/ Allow the burner to operate a few minutes until
flame turns blue.
•
In coastal areas, a slightly orange flame is unavoidable due to salt air.
Poor baking results
•
Many factors affect baking results/ Make sure the proper rack position is
used. Center food in the oven and space pans to allow air to circulate.
Allow the oven to preheat to the set temperature before placing food in the
oven. Try adjusting the recipes recommended temperature or baking time.
•
Be sure regulator gas valve is “ON”/ See Installation Instructions.
Flames inside oven or
smoking from vent
•
Your oven will most likely smoke after a spillover has occurred/ This is
normal, especially for high oven temperatures, pie spillovers or large
amounts of grease on oven bottom. Wipe up excessive spillovers
immediately.
Oven smokes excessively
during broiling
•
Meat too close to the broil burner/ Reposition the rack to provide more
clearance between the meat and the broiler.
•
Meat not properly prepared/ Remove excess fat from meat. Slash
remaining fatty edges to prevent curling, but do not cut into the lean.
•
Broiler drawer needs to be cleaned/ Excessive smoking is caused by a build
up of grease or food spatters. If the broiler is used often, clean on a
regular basis.
•
Broiler drawer is open/ Drawer door should be closed when broiling.
Oven door is crooked
•
The door is out of position/ Because the oven door is removable; it is
sometimes gets out of position during installation. To straighten the door,
see “Care and Cleaning” in this manual.
Oven light (some models)
does not work
•
Replace or tighten bulb/ See “Care and Cleaning” in this manual.
•
Switch operating light is broken/Call for service.
REPLACEMENT PARTS
If you need to order replacement parts, we recommend that you only use factory specified parts.
These factory specified parts will fit right and work right because they are made with the same precision used to build
every new appliance.
To locate factory specified parts in your area, call your nearest designated service center.
