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TROUBLESHOOTING
GUIDE
PROBLEM POSSIBLE
REASON POSSIBLE
SOLUTION
HAND VACUUM
WILL NOT
OPERATE
1. Power Cord not firmly
plugged into outlet.
2. No power in wall outlet.
1. Plug unit in firmly.
2. Check fuse or breaker.
3. Replace fuse/reset breaker.
4. Take it to the authorized dealer.
HAND VACUUM
WILL NOT PICK-UP
OR SUCTION
POWER IS WEAK
1. Dust Cup Filter is full.
2. Unit clogged.
3. Dust Cup Filter needs
cleaning.
1. Empty dust cup filter (see page
6).
2. Turn unit off and unplug from
wall outlet. Remove Dust Cup
Filter and check for object(s) in
air duct and remove.
3. Clean or replace Dust Cup Filter
(see page 6).
DUST ESCAPING
FROM HAND
VACUUM
1. Dust Cup Filter is full.
2. Dust Cup Filter is not
installed correctly.
3. Puncture/hole in Dust
Cup Filter.
1. Empty Dust Cup Filter.
2. Review Dust Cup Filter
instruction (see page 6).
3. Replace dust Cup Filter
(see page 6)
HAND VACUUM
HOSE OR
BRUSHES WILL
NOT PICK-UP
1. Hose clogged.
2. Dust Cup Filter is full.
1. Remove hose and/or
brushes.
2. Remove obstruction from
hose.
3. Empty and clean Dust Cup
Filter.
SERVICE FOR YOUR VACUUM
Your best source for service or to purchase additional accessories is the authorized dealer where you
purchased your handvac.
You may also order parts and accessories by writing or calling us, advising what you need, the model number
of your vacuum, your return address and phone number(s), and when you can be reached. Contact us at:
Sunbeam genuine parts and service: 1-866-933-0427
ORIGINS INTERNATIONAL LIMITED
3337 Kraft Avenue S.E.
Grand Rapids, MI 49512
