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SERVICE AND MAINTENANCE
Replacement Parts
• Coffee Filters – For better tasting coffee, we
recommend that you use a SUNBEAM
®
brand 12
cup basket-style paper filter or a SUNBEAM
®
brand
permanent filter. These filters are available at most
grocery stores.
• Water Filtration – Replacement water filtration disks
can be purchased through your local retailer, online
at www.sunbeam.ca, or by calling 1-800-458-8407 in
the U.S. or 1-800-667-8623 in Canada.
• Decanters – You can usually purchase a replacement
decanter from the store where you purchased
your coffeemaker. If you are unable to find a
replacement, please visit us online at
www.sunbeam.ca, or call 1-800-458-8407 in the
U.S. or 1-800-667-8623 in Canada for information
on where you can find a store that carries
replacement decanters.
Repairs
If your coffeemaker requires service, do not return
it to the store where you purchased it. All repairs
and replacements must be made by Sunbeam or an
authorized Sunbeam Service Center. If you live in the
U.S. or Canada, please call us at the following toll-free
telephone numbers to find the location of the nearest
authorized service center:
Canada 1-800-667-8623
You may also visit our website at
www.sunbeam.ca
for a
list of service centers.
To assist us in serving you, please have the coffeemaker
model number and date of purchase available when
you call. The model number is stamped on the bottom
metal plate of the coffeemaker.
We welcome your questions, comments or suggestions.
In all your communications, please include your
complete name, address and telephone number and a
description of the problem.
Visit our website at www.sunbeam.ca and discover the
secret to brewing the perfect cup of coffee. You will
also find a rich blend of gourmet recipes, entertaining
tips and the latest information on SUNBEAM
®
products.
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