TROUBLESHOOTING
You can easily solve many common problems with your refrigerator, saving you
the cost of a possible service call. Try the suggestions below to see if you can
correct the problem before calling the service provider.
Troubleshooting Guide
Refrigerator is not working
Check if there is a power failure.
Check if the power plug is inserted into an outlet.
Check that the fuse has not blown and that the circuit breaker has not tripped.
Refrigerator is cooling excessively
Thermostat may be set too high.
NOTE: If foodstuffs containing a lot of moisture are placed directly under the
cool air outlets, they will freeze easily. This does not indicate a
malfunction.
Refrigerator is not cooling sufficiently
The food may be packed too tightly which will block the flow of cool air.
Something warm may have been put into the refrigerator.
Too much food may be packed into the refrigerator.
The door may not have been closed properly.
The door gasket may be damaged.
There may not be enough clearance around the refrigerator.
The thermostat may be set incorrectly.
Condensation forms on the outside of the refrigerator
This may occur when the humidity is high, such as during a wet season. This
is the same result as when moisture forms when chilled water is
poured into a glass. It does not indicate a malfunction. Wipe dry with
a clean, dry cloth.
There is the sound of water flowing
This is the sound of the refrigerant flowing through the coils. It does not
indicate a malfunction.
The side panel of the cabinet heats up
The side panel of the cabinet will heat up when the door is opened or closed
frequently, when starting the unit and when the unit operates in
summer with a high ambient temperature. If this happens, do not
touch the panel. The heating results from the dissipation of heat from
inside the cabinet and does not mean that something is wrong.
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