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Summit OptConnect, Complete Manual

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29.

CUSTOMER CARE CENTER

CUSTOMER CARE 

CENTER

Please contact the Customer Care Center at 877.678.3343 ext. 3 if 

you have any questions regarding your OptConnect Device.

Available to help whenever 
you need us.

Accurate information 
on the first call.

Customer satisfaction is 
our highest priority.

24/7 - 365 Days a Year

One Call Resolution

Prompt Response Time

Summary of Contents for OptConnect

Page 1: ...COMPLETE CONNECT GUIDE MANAGED WIRELESS SOLUTIONS...

Page 2: ...mer Care Center at 877 678 3343 ext 3 OPTCONNECT S ONLINE CUSTOMER PORTAL SUMMIT PROVIDES Summit enables you to access your wireless portfolio everywhere you go and is accessible on phones tablets and...

Page 3: ...m ID s Simple Router Payment Gateway Nautilus Hyosung ATMs Nautilus Hyosung ATMs Hantle Genmega ATMs Hantle Genmega ATMs Triton ATMs Triton ATMs Payment Gateway Programming is only recommended for use...

Page 4: ...ntenna s An OptConnect Wireless modem Modem may be a different model than shown If any of these items are missing or damaged please contact the OptConnect Customer Care Center at 877 678 3343 ext 3 Pl...

Page 5: ...of your OptConnect unit requires that both antenna s be used if 2 are provided Antenna s should be placed outside of any metal enclosures 6 8 apart and standing vertically while magnetically connected...

Page 6: ...UP INSTRUCTIONS TWIST AND LOCK POWER SUPPLY INTO PLACE SECURELY ATTACH ANTENNAS INSERT PHONE LINE ETHERNET CABLE Always connect both antenna leads or dual 4G antennas CAT 5e or higher Patch Cable can...

Page 7: ...network connection automatically allowing attached hardware such as a Kiosk Smart Safe Digital Sign etc to communicate through the internet connection provided by the OptConnect unit If specific rout...

Page 8: ...this programming method as the data containing this information is already encrypted by the ATM as the transaction is sent to the router for transmission OptConnect as a Payment Gateway This is not O...

Page 9: ...Cancel to Return Cardtronics Columbus Data Data Stream ASAI DNA Money Tree EFX Elan Genpass 1st ISO First Data Core Data ITS Systems Integrators Co Inc Metavante PAI FIS NRT TNS Planet Payment Switch...

Page 10: ...EFX Elan Genpass 1st ISO First Data Core Data ITS Systems Integrators Co Inc Metavante PAI FIS NRT TNS Planet Payment Switch Commerce Worldpay RBS Lynk pos tnsi com atm columbusdata net asaiatmssl as...

Page 11: ...the previous steps If programming is correct please call the OptConnect Customer Care Center at 877 678 3343 ext 3 for assistance Cardtronics Columbus Data Data Stream ASAI DNA Money Tree EFX Elan Gen...

Page 12: ...up Set TC IP Mode Static IP Address 192 168 1 91 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 90 Change DNS Server Change DNS Server 1 8 8 8 8 Change DNS Server 2 8 8 4 4 3 x Cancel to Return H...

Page 13: ...ous steps If programming is correct please call the OptConnect Customer Care Center at 877 678 3343 ext 3 for assistance Change Host Port 1 2 PROCESSOR URL HANTLE GENMEGA ATMS Cardtronics Columbus Dat...

Page 14: ...ication 3 Permanent TCP IP Connection Uncheck 4 Comm Header Enable 5 Routing Comm ID see page 25 Select Enter to save changes Cardtronics Columbus Data Data Stream ASAI DNA Money Tree EFX Elan Genpass...

Page 15: ...tream ASAI DNA Money Tree EFX Elan Genpass 1st ISO First Data Core Data ITS Systems Integrators Co Inc Metavante PAI FIS NRT TNS Planet Payment Switch Commerce Worldpay RBS Lynk pos tnsi com atm colum...

Page 16: ...ustomer Care Center at 877 678 3343 ext 3 for assistance Cardtronics Columbus Data Data Stream ASAI DNA Money Tree EFX Elan Genpass 1st ISO First Data Core Data ITS Systems Integrators Co Inc Metavant...

Page 17: ...CP IP TYPE NAUTILUS HYOSUNG ATMS Once the physical installation is complete the Status light is flashing green and the Cell Mode and Signal Strength lights are solid green enter the ATMs Operator menu...

Page 18: ...tween the ATM and the Wireless modem is regulated by the parameters defined in System Setup Communication between the wireless modem and the Host Processor is regulated by parameters defined in Host S...

Page 19: ...1 90 Host Port 1 2 Host Setup Routing ID Refer to page 25 DEFINE TCP IP PARAMETERS FOR HOST PROCESSOR Cardtronics Columbus Data Data Stream ASAI DNA Money Tree EFX Elan Genpass 1st ISO First Data Cor...

Page 20: ...andard SSL Enabled Visa Framed Standard TCP IP TYPE Once the physical installation is complete the Status light is flashing green and the Cell Mode and Signal Strength lights are solid green enter the...

Page 21: ...Host IP Address Change Host IP Address 1 2 192 168 1 90 SELECT APPLY 3 x Cancel to Return HANTLE GENMEGA ATMS PAYMENT GATEWAY SET ATM COMMUNICATION TYPE TCP IP cont DEFINE TCP IP PARAMETERS FOR ATM D...

Page 22: ...stems Integrators Co Inc Metavante PAI FIS NRT TNS Planet Payment Switch Commerce Worldpay RBS Lynk PROCESSOR HOST PORT 7004 7006 451 561 446 5166 8440 888 450 7008 5306 7003 6661 You are now ready to...

Page 23: ...IP TCP IP TCP IP TCP IP TCP IP TCP IP TCP IP TCP IP TCP IP No CRC TCP IP TCP IP TCP IP TYPE Once the physical installation is complete the Status light is flashing green and the Cell Mode and Signal S...

Page 24: ...SSL Enable UNCHECK TRITON ATMS PAYMENT GATEWAY SET ATM COMMUNICATION TYPE TCP IP cont Cardtronics Columbus Data Data Stream ASAI DNA Money Tree EFX Elan Genpass 1st ISO First Data Core Data ITS System...

Page 25: ...1 90 TRITON ATMS PAYMENT GATEWAY SET ATM COMMUNICATION TYPE TCP IP cont Cardtronics Columbus Data Data Stream ASAI DNA Money Tree EFX Elan Genpass 1st ISO First Data Core Data ITS Systems Integrators...

Page 26: ...e DHCP 1 IP Address 2 Subnet Mask 3 Default Gateway Uncheck 192 168 1 91 255 255 255 0 192 168 1 90 CONFIGURE ETHERNET SETTINGS 4 x Enter to Return to Main Menu Once in service perform a balance inqui...

Page 27: ...m ASAI Data Stream ASAI 1 866 403 6745 1 800 816 5409 1 866 649 6124 1 800 472 6210 1 877 999 1309 1 888 764 6464 1 866 956 5788 1 877 824 0930 1 855 572 1978 SC101 1 800 827 5965 Numerical part of TI...

Page 28: ...and Signal Strength lights are solid green 2 Verify that the CAT5E Ethernet Patch Cable included is connected to an open Ethernet port on your device and the Ethernet port on the wireless modem If con...

Page 29: ...TM After verifying the ATM programming and clearing any errors if you are still experiencing problems completing transactions please contact the OptConnect Customer Care Center at 877 678 3343 for fur...

Page 30: ...a guaranteed replacement of equipment in the event of failure This plan remains in effect as long as customers continue to pay a monthly service charge After working with OptConnect to diagnose a pro...

Page 31: ...e Center at 877 678 3343 ext 3 if you have any questions regarding your OptConnect Device Available to help whenever you need us Accurate information on the first call Customer satisfaction is our hig...

Page 32: ...OptConnect Complete Connect Guide 2019...

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