10
The ice scoop and ice damper must be sanitized
separately in 0.26 gal (1L) of sanitizer diluted in 5.4 gal
(20L) of water.
Once the scoop, ice damper, and ice basin have been
sanitized, reassemble all sanitized components.
When the first sanitizing procedure is complete, remove the
packing down from the ice basin by pulling downward. Remove
the water inside the packing down, and insert it back into the ice
vessel sheet.
Conduct the sanitizing procedure two more times. Once the third
sanitizing procedure is complete and all of the components have
been reinstalled, set the power switch to the “ICE” position.
Regular icemaking can now resume.
TROUBLESHOOTING
Many common appliance problems can be solved easily, without incurring the cost of a service call.
Listed below are several possible causes for common problems:
Operation Status
Possible Problem
Possible Solution
The ice maker does
not operate
The ice maker is unplugged
The power is switched
“OFF”
The ice maker is not level
The ice maker is contaminated
Plug the ice maker in.
Set the switch to the “ON”
position
Adjust the leveling legs to level
the appliance.
Perform cleaning and sterilization
Change the purification filter.
Water is not supplied
The water supply valve is closed
The water supply hose is improperly
installed
The water supply is stopped
Open the water supply valve
Check the water supply hose and
install again
Wait for water to be turned back
on
The ice is not well
formed
Water supply hose is closed
Water is not supplied
Compressor is not operating properly
Ventilation not properly cleared
Heat source near the ice maker
Drain hose too low to supply water
Ice made too thin/thick
Insufficient water in the water tank
Remove dust from the front filter
panel
Keep ice maker away from heat
source
Adjust the height of the drain
hose
Adjust control screw of thickness
sensor
Adjust the plotter level
The ice is too frozen
The ambient temperature of the location
of the icemaker is below 5°C.
Do not use the icemaker if the
ambient temperature is below
5°C.
The ice maker
produces loud or
strange sounds
The floor beneath the appliance is not
stable or is weak.
Adjust the leveling feet or move
the ice maker to a move level,
stable location.
