.
What should you do in the event of damage?
•
Pack the device in a robust cardboard box with plenty of room on all sides for
padding material. Do not use a shoe box.
•
Detach the flash gun arm, covers and other removable parts from your device.
•
Please include the battery charger if you are having problems charging the
accumulator.
•
Spiral cables with broken wiring or loose contacts can usually be repaired without
changing the connector parts by replacing the cable.
•
Wiring in cables that have been penetrated by salt water corrodes and snaps.
Repairs are not practical in such cases.
•
In addition to your
name
and
telephone number
, please state also which repairs or
inspections are to be performed, or what faults have occurred with which camera
model. If you are about to go on holiday, please tell us when we can return your
device. Remember that testing a device takes longer than just one day (pressure
test, discharging the accumulator, charging the device, packaging and dispatch).
•
The charges for standard repairs such as replacing the accumulator can be found
on our Web site. A quotation is not required in such cases. We dispose of defective
accumulators in a proper manner. Please inform us if you want us to return the
accumulators to you.
•
We usually dispatch packages by UPS. Please inform us if you want us to use a
different carrier.
•
Send the device to us as an insured parcel.
.
orderly disposal
do not dispose of defecte devices over the domestic refuse.
use for disposal local collecting points or send the equipment back to us.
Page 15 of 20
Summary of Contents for Nova
Page 1: ...03 2010 ...
Page 18: ... Notes Page 18 of 20 ...
