8
You can easily solve some common problems in the unit which will save you the cost for a possible service charge
by technician. Try the suggested points below to see if you can solve the problem before calling a technician.
PROBLEMS
POSSIBLE CAUSE
The freezer does not work
•
It may not be connected to the power supply(plug, power cut or
fuse); Voltage is too low.
The freezer does not work efficiently
as expected
•
It may be caused by heavy frost, or by warm temperature setting,
or by frequently door operating.
It makes unusual noise
•
It may be caused by an imbalance or loose ground locating the
appliance, or by resonation between the appliance and other
ambient objects.
The compressor keeps working for a
long period
•
The environment temperature may be too high. The doors may be
opened frequently or even they are left open. The temperature
control knob setting in (4-7) state may increase the working time
of compressor.
Disgusting odour happens
•
Food with strong odour should be packed tightly before being put
inside the appliance. Please check whether there is any
deteriorated item or whether the liners are left dirty for a long
time.
Water leaks from the bottom of the
freezer
•
The drain tube is jammed. Please use a proper tool to solve it.
Heavy frost occurs on the rear of the
appliance
•
Putting humid or hot food into the appliance may cause this
problem. Or it may be caused by the heavy environment moisture.
❑
Moisture may form dew on the outside of the product during high humidity. Please wipe the external
surface with a clean and dry cloth to clear this dew
❑
The flow of refrigerant through the pipeline coil can cause some noises which is normal.
❑
The sides of product having a warm temperature; it is as a result of the appliance working.
❑
The frame of the appliance will be warm to prevent condensation
Please check the points above first. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.