Bulletin Number: 15-221-18R; Revised 02/12/21
Page 20 of 45
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RECOMMENDATION:
SOA offers an accessory called the Rockford Fosgate Premium Audio
Upgrade. When this accessory is installed, although the head unit will continue to operate after the
ignition is turned off, the power supply for the accessory amplifier is switched off, resulting in the
loss of audio output. This may CAUSE confusion for customers when seeing the head unit appear
to be operating, but not hearing any audio. This is normal operation of the accessory. *Released
information in Feb. 2017 TechTips.
CONDITION# 4.3
Audio gets interrupted, while the phone being paired via Bluetooth with the
head unit:
CAUSE:
When pairing phone via Bluetooth connection will stop the radio playing and switch to
media, if Auto Play is enabled.
Note:
if and what media will be played depends on “auto show / auto play” head unit setting and the
phone applications setting.
RECOMMENDATION:
