Problem
Possible cause and solution
Snowy dots, blocking
and interference
If the antenna is located in the fringe area of a television signal where the
signal is weak, the picture may be marred by dots, show blocking or break-
ups. When the signal is extremely weak, it may be necessary to install a
special antenna to improve the reception.
1. Adjust the position and orientation of the indoor/outdoor antenna.
2. Check the connection of the antenna.
3. Fine tune the channel.
4. Try another channel. Broadcasting failure may happen.
Ghost
Ghosts are caused by the television signal following two paths. One is the direct
path, the other is reflected from tall buildings, hills, or other objects. Changing the
direction or position of the antenna may improve the reception.
Radio frequency
interference
This interference produces moving ripples or diagonal streaks, and in some case,
loss of contrast in the picture. Find out and remove the radio interference source.
Playback of video (or
Timeshift) is causing
picture freeze/macro
blocks or similar
distortion, especially on
HD content.
Read/write speed of your USB device could be too low. Make sure to use a
USB storage device with sufficient speed and space. Pen drives (USB sticks)
may not support sufficient speed.
No signal or weak
signal, intermittent
reception.
1. Cables might have loosened; moisture might have entered into cables or
connectors, heavy rain at present or heavy storm at present.
Check the cable connections, LNB and other equipment connected between
the LNB and the receiver, or peak the dish.
Wait for rain/storm to subside. Ask a local satellite specialist for advice.
2. The satellite dish is not pointing at the (correct) satellite(s).
Adjust the dish. Ask a local satellite specialist for advice.
3. Satellite dish is too small, trees or buildings in path.
Change to a larger dish or change position of dish.
4. Signal is too strong, dish is oversized.
Connect a signal attenuator to the LNB input. Ask a local satellite specialist
for advice.
Bad picture / blocking
error during heavy rain.
Heavy rain will attenuate satellite signals, below a certain level blocking will
occur. Make sure your dish installation is up to standards to minimize rain
effects. When in doubt, ask a local satellite specialist for advice.
NOTE:
If the problem persists after these solutions, please contact your local
support centre or send a support mail via our website www.strong.tv.
8.0 SPECIFICATIONS
Audio
Audio Output:
6 W + 6 W
Video
Channel coverage:
DVB-T2: 174 MHz-230 MHz; 470 MHz-860 MHz
18
English
