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7

Changing Filter Cycles

Troubleshooting

No power to spa:

1. Check proper connection of to pack
2. Check fuse in pack.
3. Must have very good ground connection  - If none call tech support 

Trips Breaker:

1.  Make sure dedicated line:
2.  Check breaker 
3.  First take note to how long runs before trips 

Trips instantly

1. Mis-wired - check electrical wiring
2. Breaker replacement 
3. Short in Ozone - unhook to check - call tech support
4. Short in pumps - unhook to check - call tech support

Trip after purge

1. Heater has short - check heater - call tech support

Poor Water Flow:

1. Clean filter
2. Check if adjustable jets (are all open)
3. May have air lock, prime pump by loosening top pump union.
4. If water diverted valves are present make sure they are all the way open.
5. If gate valves are present, make sure they are all the way open.
6. If none of this works possible line obstruction or impeller loose on pump drive shaft

No water or air flow to jet:

1. If adjustable jets, probably in off position.  (At times can lock into position, may require some effort.)
2. Pinched line, cutting off flow before reaching spa.
3. Water diverter valve if present may be closed.

Air controls not working:

1. Remove cap on air valve, (with flat head screw driver) and make sure not broken or improper alignment.
2. If internals are broke, call tech support

FILTRATION
Proper filtration is an important key to maintaining the clarity of your spa's water.  The filter system is designed for unsurpassed
effectiveness at removing debris and suspensions from the water anytime the water is circulating. 

Your control panel is set to filter for two hours every twelve hours. A two speed pump is supplied with your spa that provides fil-
tration on low speed, the low speed will shut off if the temperature creeps more than 2 degrees above the set point, it will turn
back on when temperature drops to the set point.

The filter cycle begins six (6) minutes after the spa is energized. The second filter cycle begins 12 hours later. filter duration is
programmable for 2, 4, 6, 8 hours of for continuous filtration (indicated by FILC). the default filter time is 2 hours.

To program, press “Warm” or “Cool” then Jets1. Press “Warm” or “Cool” to adjust. Press “Jets1” to exit programming.

The blower purges for 30 seconds at the beginning of each filter cycle. The low speed of the pump runs during filtration and
the ozone generator (if installed) will be enabled.

Summary of Contents for Madrid

Page 1: ...e Rte 11 P O Box 108 Northumberland PA 17857 1 800 STRONG 9 1 800 787 6649 1 8 07 CAUTION More than one GFCI used on the electrical circuit will render this spa inoperable This spa must be on a dedicated circuit OWNER S MANUAL ...

Page 2: ...e Protection 7 9 SPA Maintenance 10 11 Warranties 12 Safety Precautions 13 Registration Card 13 Be sure to locate the Registration Form at the back of this owner s manual Please fill it out and send it to Strong Pools and Spas immediately Failure to return the registration card and a photocopy of the sales receipt within 30 days of purchase voids all warranties provided by Strong Pools and Spas ...

Page 3: ...le that Lasts a Lifetime With proper care operation and maintenance your spa will provide your family many years of comfort and pleasure Please take time to read all the instructions before you install your Strong Pools Spa Madrid spa This manual explains safety precautions installation instructions operating directions and maintenance procedures If you have any questions after reading this manual...

Page 4: ...rature regulating devices may vary as much as 3 C 5 F The Water should never exceed 40 C 104 F and lower water temperature is recommended for extended use exceeding 10 15 minutes and for young children Long exposure at higher temperature can result in dizziness and or hyperthermia Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body te...

Page 5: ...om location landscaping and evening lighting The spa with water is very heavy if the spa is placed on flooring or decking be sure the structure is strong enough to support the weight The necessary support should be at least 75 pounds per square foot Install your spa in a way that will allow easy access to the equipment door Storage area for maintenance equipment and chemicals storing chemicals ins...

Page 6: ...t be shared with any other appliances It should be labeled and easily accessible to users Power supply must be hard wired into the power pack DO NOT USE EXTENSION OR PLUG TYPE CORDS OF ANY KIND The use of a shut off box near the spa is recommended Metal surfaces within 5 feet of the spa must be grounded to the spa Connections should be made using copper conductors only The connecting wire and circ...

Page 7: ... for 30 minutes at a time Jet 2 Jet 2 key controls pump 2 Operates on three 3 speeds OFF LOW HIGH Light There are several color options in our spas and by pressing the light button in quick suc cession the customer can cycle through the different lighting options Warm Press Warm to increase temperature Once released the controls will go back to the current temperature display Cool Press Cool to de...

Page 8: ...pa capacity 354 gallons 1338 liters POWERING SPA Power up spa Controls will read Pr this indicates priming mode which is intended to clear unwanted air Priming mode will last less than five 5 minutes and begin normal operations A Most spas do not require pump priming B Purge will clear lines of un desired air pockets C If pump makes inconsistent sounds cavitations then it will need primed this can...

Page 9: ...ter diverter valve if present may be closed Air controls not working 1 Remove cap on air valve with flat head screw driver and make sure not broken or improper alignment 2 If internals are broke call tech support FILTRATION Proper filtration is an important key to maintaining the clarity of your spa s water The filter system is designed for unsurpassed effectiveness at removing debris and suspensi...

Page 10: ...water to cool At 107ºF 42ºC the spa should automatically reset If spa does not reset shut off the power to the spa and call your dealer or service organization Problem Ice Potential freeze condition detected Solution No action required The pump and blower will automatically activate regardless of spa status Problem Spa is shut down The sensor that is plugged into the Sensor A jack is not working S...

Page 11: ...ve been primed Press any button to reset or this message will automatical ly reset within 15 minutes If problem persists contact your dealer or service organiza tion Problem Inadequate water detected in heater Displays on third occurrance of dr message Spa is shut down Solution Follow action required for dr message Spa will not automatically reset Press any button to reset Troubleshooting Freeze P...

Page 12: ... the proper pH balance in a spa than in a swimming pool For these reasons it is important to check frequently the total alka linity of the water the pH level and the sanitize level then add prescribed chemicals as nec essary to maintain the proper chemical balance Failure to maintain a proper balance of chemicals in your spa will result in an early premature failure of your spa parts including but...

Page 13: ...in the filter housing When changing spa water it is good practice to soak the filter cartridge in filter cleaner The filter cleaner is specially made to remove accumulation of oils and other contaminates which will ensure good sanitary water and extended filter cartridge life ADDING CHEMICALS to your spa water Add to the center of the spa with the pump and the air blower bubbles operating simultan...

Page 14: ...the spa has been subject to alteration neglect misuse or abuse any damages caused by failure to install maintain and operate the spa in accordance with the recommendations contained in Strong Spas Owners Manual any and all costs of spas removal and replacement including but not limited to removal and transportation damages to landscaping house structures the spa has been used in a non residential ...

Page 15: ...cover Do not modify the suction or filtration systems 4 Exercise caution when entering or leaving the Hot Tub When changing positions be sure of your footing before applying your full weight as water refraction can be misleading 5 Do not stay in the water for extended periods of time Set reasonable time limits Leave the Hot Tub cool down take a shower relax then return for another stay 13 Purchase...

Page 16: ...AY THROUGH FRIDAY 8 30 AM 5 00 PM E S T 570 275 2700 GIVE YOUR NAME TELEPHONE NUMBER AREA CODE NAME OF SPA NAME OF MODEL QUANTITY AND TYPE OF PARTS REASON FOR REQUEST A DAMAGED B DEFECTIVE PLACE STAMP HERE STRONG POOLS SPAS 3204 Point Township Drive Rte 11 P O Box 108 Northumberland PA 17857 USA ...

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