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Contents

Chapter 4 

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 Maintenance/Troubleshooting

iv

Strata CS Analog Telephone   12/00

Summary of Contents for CS-C2210

Page 1: ...December 2000 Analog Telephone User Guide...

Page 2: ...engineering or manufacturing methods may warrant SCS UG ANTEL VA 4016183 Version A December 2000 Copyright 2000 Toshiba America Information Systems Inc Telecommunication Systems Division All rights r...

Page 3: ...hone where the line cord will be walked on Do not block or cover ventilation slots and openings in the bottom of the telephone The openings should never be blocked by placing the telephone on a bed so...

Page 4: ...telephone has been exposed to rain or water If the telephone does not operate properly by following the operating instructions Adjust only those controls covered by the operating instructions Improper...

Page 5: ...Organization v Conventions vi Related Documents Media vii Chapter 1 The Grand Tour Overview 1 Parts Identification 2 Buttons 3 Auto Memory 3 Delete 3 Dial 3 Flash 3 Hold 3 Mem Dial 4 Menu 4 Option 4...

Page 6: ...12 Answer Call Using Handset 12 Answer Call Using Speakerphone 12 Place Calls 12 Make Call Using Handset 12 Make Call Using Speakerphone 13 Place Call On hold 13 Redial Number 13 Duration Counter 14...

Page 7: ...4 Maintenance Troubleshooting Maintenance Information 21 Troubleshooting 22 Telephone Repair 23 Appendix Telephone Commands Quick Reference Call Screening Menu 26 Call Handling Menu 26 Quick Call Men...

Page 8: ...Contents Chapter 4 Maintenance Troubleshooting iv Strata CS Analog Telephone 12 00...

Page 9: ...feature buttons Chapter 2 Installation Set up gives you instructions on installing and setting up the phone Chapter 3 Features covers the many features provided by the phone and gives functional desc...

Page 10: ...as an extension or intercom number PDN Represents any Primary Directory Number button the extension number for the telephone SDN Represents any Secondary appearance of a PDN A PDN which appears on an...

Page 11: ...page You can find additional detailed information about Strata CS features in the following companion documents Strata CS General Description Strata CS Installation and Maintenance Manual Strata CS A...

Page 12: ...Introduction Related Documents Media viii Strata CS Analog Telephone 12 00...

Page 13: ...while you are on another call LCD Symbols New Call Repeat Call Forward Call Toll Call and Message Waiting Extra large three line LCD Panel with backlighting Programmable Area Code and Long Distance Co...

Page 14: ...EXWWRQV 9 5HYLHZ 8S RZQ XWWRQV 23 ROG XWWRQ 10 0HQX XWWRQ 24 ROG 11 1HZ DOO 5HG 25 3XOVH 7RQH 6ZLWFK 12 0HVVDJH UHHQ 26 5LQJHU 6ZLWFK 2II RZ L 13 LVSOD 27 6SHDNHU 9ROXPH 6ZLWFK 2II 0LG L 14 LDO XWWRQ...

Page 15: ...ck on page 18 for details Flash This telephone provides a line break signal for accessing Private Automatic Branch eXchange PABX service or for convenient use of Call Waiting from your local telephone...

Page 16: ...able formats are 7 digit 7 digit telephone number 10 digit 3 digit area code 7 digit telephone number 11 digit 1 digit long distance code 3 digit area code 7 digit telephone number Local Calls 7 digit...

Page 17: ...times changes it back to the original 10 digit number For example your own area code is 205 and you are reviewing telephone number 914 656 5756 When the desired format of the telephone number is reach...

Page 18: ...memory using an XWR 0HPRU button or and another 10 phone numbers using a dial pad button or See Store Number in Memory on page 14 Tone If the 3XOVH WRQH 6ZLWFK is set to the Pulse position and you wa...

Page 19: ...tory settings Installation 1 Connect Adapter Plug the large part of the adapter into the wall outlet and the adapter tip to the jack at the rear side of phone Use only 9VDC 200mA center positive Class...

Page 20: ...one Setup on page 10 for instructions 6 Locate phone Place the phone on a flat table or mount it on the wall If you desire to place it on a wall use the wall mount bracket and short line cord supplied...

Page 21: ...ction for the wall mount position shown at right plug the coiled cord into the handset and then plug the other end of the cord into the base 4 Place the handset on the base shown at right 5 Set up pho...

Page 22: ...ight use 5HYLHZ 8S button and 5HYLHZ RZQ button to set your local area code 5HYLHZ 8S button to change the digit from 5HYLHZ RZQ button to move to the next digit When you are finished setting the loca...

Page 23: ...set the 3XOVH WRQH 6ZLWFK to the Pulse position 3 If you are unsure which system you have set the switch to the Tone position Lift the handset When you get a dial tone dial a telephone number If the d...

Page 24: ...y the phone ringing Remember to set the ringer switch back to Hi or Low when you want to receive calls again Answer Call Using Speakerphone 1 When the phone rings and the LCD displays the Caller ID in...

Page 25: ...andset If you wish to switch from handset to speakerphone press and release 6SHDNHUSKRQH and then hang up the handset Place Call On hold 1 To place a call on hold press ROG and hang up the handset The...

Page 26: ...bers using dial pad buttons or Store Number in Memory 1 Press 6WRUH MEMORY STORING displays 2 Dial the telephone number 15 digits maximum you want to store in memory Note The memory locations can be c...

Page 27: ...D or an answering machine Call Waiting Display With Call Waiting Caller ID a tone alerts you there is a new call when you are on an existing call and lets you know who the caller is before you answer...

Page 28: ...al is received from the Strata CS 2 The Message LED turns off and MSG WAITING OFF displays for 20 seconds if the message waiting off signal is sent from the Strata CS If You Have a Stutter dial Tone S...

Page 29: ...en you have new incoming calls the NEW symbol flashes on the Standby screen Next to the NEW symbol is the total number of new calls Press 5HYLHZ 8S or 5HYLHZ RZQ to review the incoming stored calls 2...

Page 30: ...LDO to dial the telephone numbers shown on the display 1 With the handset in its cradle on hook press LDO PICKUP PHONE displays in the LCD to ask you to pick up the handset Once you pick up the hands...

Page 31: ...or reception No Data Sent NO DATA SENT displays shown right if there is no caller ID CID number sent from the telephone company while ringing Private Calls If the caller has exercised the option to bl...

Page 32: ...ller s telephone number UNKNOWN NUMBER and the caller s name alternately display on the screen When the telephone company is unable to provide the caller s name UNKNOWN NAME and telephone number displ...

Page 33: ...e handset on hook after use Avoid putting near heating appliances and devices that generate electrical noise e g motors and fluorescent lamps Clean your telephone equipment with a damp cloth Stains ma...

Page 34: ...HDNHUSKRQH LED is On Turn Off speakerphone No dial tone Check to make sure wire is connected at telephone jack or at wall jack Test the telephone in a different wall jack If it works the first jack ma...

Page 35: ...company to see if there is a problem with your phone line Since our special design will always retain your stored call records we encourage you to disconnect all the telephone cords and adapter and th...

Page 36: ...Maintenance Troubleshooting Telephone Repair 24 Strata CS Analog Telephone 12 00...

Page 37: ...see Chapters 3 through 6 in the Strata CS Client User Guide Important You can preprogram any of the Call Handling buttons Quick Dial commands or Voice Mail Account commands described in this appendix...

Page 38: ...prompts you can press ODVK again to reconnect to the caller Table 1 Call Screening Commands Press Description Connect to the caller Send the caller to your voice mail Send the caller to voice mail an...

Page 39: ...l ODVK Reconnect to the call Table 3 Quick Dial Commands Press Description Hear your phone s station ID and extension Redial the last call you placed Dial the phone number of your last incoming call D...

Page 40: ...hone Note Your extension does not need to be entered If your voice mailbox is almost full when you log in you are given the option to empty your Deleted folder Messages in the Deleted folder count aga...

Page 41: ...cord Delete Next greeting Revert Make active Record new greeting Call forwarding To this extension Cancel forwarding To internal Query forwarding To external Toggle standard call rules Account prefere...

Page 42: ...Appendix Telephone Commands Quick Reference Voice Mail Account Menu 30 Strata CS Analog Telephone 12 00...

Page 43: ...flash 3 hold 3 mem dial 4 menu 4 option 4 pause 5 redial 5 speakerphone 6 store 6 volume control 10 17 C call forwarding using via telephone commands 28 call handling menu 26 call screening menu 26 c...

Page 44: ...ts identification 2 pause 5 phone setup 10 place call on hold 13 place calls 12 private calls 19 pulse and tone dialing 11 R receive calls 12 17 redial number 5 13 review calls 17 S safety instruction...

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