USER MANUAL
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CANTATA LED FRESNEL TUNABLE WARM WHITE
15
TROUBLESHOOTING
Following are a few common problems that may occur during operation.
The unit does not work - light and fan do not turn on
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Check the connection of power and main fuse.
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Measure the mains voltage on the main connector.
Not responding to DMX controller
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DMX LED should be on. If not, check DMX connectors, cables to see if link properly.
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If the DMX LED is on and no response to the channel, check the address settings and DMX polarity.
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If you have intermittent DMX signal problems, check the pins on connectors or on PCB of the unit or the
previous one.
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Try to use another DMX controller.
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Check if the DMX cables run near or run alongside to high voltage cables that may cause damage or
interference to DMX interface circuit.
CLEANING
The cleaning of internal must be carried out periodically to optimize light output. Cleaning frequency depends
on the environment in which the fixture operates damp, smoky or particularly dirty surrounding can cause
greater accumulation of dirt on the fixture’s optics.
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Clean with soft cloth using normal glass cleaning fluid.
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Always dry the parts carefully.
•
Clean the external optics at least every 30 days.
APPENDIX A
CARE AND MAINTENANCE