
Cleaning and Chimney Sweeping
It’s important to have your chimney swept at least twice a year when burning wood and at least once a year when
burning smokeless fuels. The best times to have your chimney swept are just before the start of the heating season
and after your stove has not been used over a prolonged period. If sweeping twice a year, the second time should be
after the peak of the main heating season. Always use a registered member of an accredited association
Operational Problems
Blackened Glass
•
The wood is too damp. Only use wood that has been stored for at least 12 months under cover and ideally
with a moisture content less than 20%
•
Insufficient intake of air from the air control. Open the air control further.
•
Insufficient ventilation. The stove is being run at too low a temperature
Smoke in the room when refuelling
•
Poor chimney performance
– consult chimney sweep or Installation engineer
•
Check the position of any fitted flue damper to make sure it is in the open position
•
Never open the door when there are high flames on the wood
Uncontrollable Combustion
•
Damaged door seal. Fit new seal
•
If there is excessive chimney draft
– fit a draft stabiliser in the flue pipe – consult a chimney sweep or the
Installation engineer
Burnright is the national consumer awareness campaign designed to help you get the most from your fire and fuel.
Getting it right will save you money, make you safer and significantly reduce unnecessary air pollution.
Burnright has received widespread support from people right across the solid fuel industry, including trade
associations, organisations and suppliers, and beyond.
The government department DEFRA specifically referenced Burnright in its Clean Air Strategy in 2019, making clear
that the efforts we were taking can help make a difference.
Burnright is an independent, grass roots campaign
– run by chimney sweeps for the wider benefit of everyone,
including those who don’t even have a solid fuel appliance.
We strongly recommend that you have a look at Burnright website
Clean air act 1993 and smoke control areas
Under the Clean Air Act local authorities may declare the whole or part of the district of the authority to be a smoke
control area. It is an offence to emit smoke from a chimney of a building, from a furnace or from a fixed boiler if located
in a designa
ted smoke control area. It is also an offence to acquire an “unauthorised fuel” for use within a smoke
control area unless it is used in an “exempt” appliance (“exempted” from the controls which generally apply in the
smoke control area).
In England appliances are exempted by publication on a list by the Secretary of State in accordance with changes
made to sections 20 and 21 of the Clean Air Act 1993 by section 15 of the Deregulation Act 2015. In Scotland
appliances are exempted by publication on a list by Scottish Ministers under section 50 of the Regulatory Reform
(Scotland) Act 2014. Similarly, In Northern Ireland appliances are exempted by publication on a list by the
Department of Agriculture, Environment and Rural Affairs under Section 16 of the Environmental Better Regulation Act
(Northern Ireland) 2016. In Wales appliances are exempted by regulations made by Welsh Ministers.
Summary of Contents for HAMER HD5
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