6.
VOLCANO DIGIT
AND
CLASSIC
HOT AIR GENERATORS
6.7. Troubleshooting
If the device does not function properly when the power plug is connected to the
power socket, please check the Hot Air Generator using the tips in the following
table:
If the preceding tips do not
yield the desired results, or for
any other defects or problems
not mentioned here, please unplug
the power plug and contact our Ser-
vice Center immediately.
Do not open the Hot Air Gen-
erator! Without special tools
and specialized knowledge,
any attempt to open the device will
cause damage to it. Such an attempt
will invalidate the warranty claim.
Do not try to remedy the defect your-
self. Contact our Service Center di-
rectly.
6.8. Technical Specifications
VOLCANO
DIGIT
and
VOLCANO
CLASSIC
Voltage:
220-240 V / 50-60 Hz or
110-120 V / 50-60 Hz.
The voltage specification is located
on the bottom side of the
VOLCANO
Hot Air Generator.
Heat output:
100 W
Air pump output:
11 W
Vaporization temperature:
CLASSIC
adjustable between approx.
130°C- 230°C (266°F- 446°F);
DIGIT
adjustable between approx.
40°C- 230°C (104°F- 446°F)
Air flow:
approx. 12 l/min
Size:
CLASSIC
and
DIGIT
20.0 x
18.0 cm (7.9 x 7.1 inch)
Weight:
CLASSIC
approx. 1.6 kg (3.5 lb);
DIGIT
approx. 1.8 kg (4.0 lb)
Safety category I (electrically
grounded)
Please unplug to disconnect from the
mains current.
Subject to technical changes.
Patents:
DE 198 03 376;
DE 100 42 396; EP 0 933 093;
EP 1 884 254; US 6,513,524.
Manufacturer:
Storz & Bickel GmbH & Co. KG
In Grubenäcker 5-9
78532 Tuttlingen, Germany
6.
VOLCANO DIGIT
AND
CLASSIC
HOT AIR GENERATORS
16
17
Problem
Possible Cause / Remedy
No green light signal vis-
ible on the display of the
VOLCANO
; no activation
of the heater or pump
possible.
Please make sure that the current is on and that the
fuse (in the mains fuse box) is switched on and is not
defective.
If the Hot Air Generator still does not function, the in-
ternal fuses may have been triggered. In this case, send
the
VOLCANO
Hot Air Generator to our Service Center.
No aerosol is formed.
Check the set and actual temperature.
Make sure the Filling Chamber and/or Valve Balloon
were correctly attached.
Check whether an extract (aromatic oil) has been added
to the Liquid Pad or whether there is fresh, unused plant
material in the Filling Chamber.
The Valve Balloon does
not fill up.
Check whether the pump is turned on.
Check whether the Filling Chamber and/or Valve Balloon
are correctly attached.
The device switches off
(automatic switch-off of
the
VOLCANO
DIGIT
).
No button was pressed in the last 30 minutes – this
leads to automatic switch-off. Switch heater or pump
on again.
Plant particles in the Valve
Balloon (when using plant
material).
Check whether the Screen in the Filling Chamber Cap is
clogged or is not inserted into the notch properly.
Check whether the Filling Chamber was cleaned accord-
ing to the Instructions for Use.
