Troubleshooting
- Check the following list before requesting A/S.
The Player does not
power on
-
Lock is in the HOLD position? (Release the hold)
-
The batteries are exhausted? (Recharge the batteries)
No sound is heard from
player or distortion is
heard during playback
-
Check whether VOLUME is set to
“
0
”
.
-
Make sure that there are MP3 files in the memory
-
Check whether plug is dirty.
-
Corrupted MP3 or WMA files may make a static noise
and the sound may cut off. Try with other files.
Characters on LCD are
abnormal
Check the language is setting to
“
English
”
in MENU
FM Radio does not work
-
Adjust the position of the player and earphones.
(The earphones works as antenna, they must plugged
in for best reception)
-
Turn off the power of other electric devices near the
player.
Failed download
-
Make sure the USB Cable is connected properly.
-
Check the condition of the battery.
Memory is full and the
player works abnormally
or does not play
-
Initialize the player and leave a free space.
