Administrator Guide
73
To
disable debug logs
of the appliance's management engine:
1. From the ApplianceView menu, click
Status
.
2. Select
the
Troubleshooting
tab at the bottom of the screen.
3. Click
the
Disable
button, the light color (green) on the left should change to
red. It means that logs are disabled.
To
enable or disable debug logs
of the appliance's management engine at boot time:
1. From the ApplianceView menu, click
Status
.
2. Select
the
Troubleshooting
tab at the bottom of the screen.
3. Click
the
Enable debug logs at server start-up checkbox
. When the
checkbox is checked, appliance will enable logging at each boot.
To obtain
server configuration snapshot:
1. From the ApplianceView menu, click
Status
.
2. Select
the
Troubleshooting
tab at the bottom of the screen.
3. Click
the
Obtain server configuration snapshot
button.
4. In
a
Save File
dialog, please pick a target directory and a file name, then click
the
Save File
button.
5. If you've picked a file that already exists at step 4, you will be prompted for
overwrite. The
Ok
button will confirm it, the
Cancel
button will reject
overwrite.
6. Success message is displayed. Please click
Ok
button at this stage.
7. Send the file that you've saved at steps 4-6 to your appliance vendor's support
service via e-mail or upload it to the FTP server if it is very huge.
