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Select the desired update file and press Apply, it will start upgrading then. 

4.5 Firmware Update via USB 

SUHM44HB boasts a USB port for online firmware upgrade on the front panel. Follow 
these steps to upgrade firmware: 

Step1. 

Copy the upgrade software and the latest upgrade file (.bin) to PC. 

Step2. 

Connect the USB ports of SUHM44HB and the PC via USB cable. 

Step3. 

Double-click the update software icon (see as below). 

 

It will enter the upgrade interface shown as below: 

 

Step4. 

Click 

Connect USB

Step5. 

Click 

Open

 to load the upgrade file, then click 

Updata

 to start firmware 

upgrading. 

Note:

 To ensure available control, the COM number of the PC should be 1~9. 

 

Summary of Contents for SUHM44HB

Page 1: ...Stoltzen SUHM44HB HDBaseT Matrix 4K HDBaseT 4x4 All Rights Reserved Version SUMH44HB 2016V2 User Manual...

Page 2: ...digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation Operation of this equipment in...

Page 3: ...ture or install this product near water Do not put any heavy items on the extension cable in case of extrusion Do not remove the housing of the device as opening or removing housing may expose you to...

Page 4: ...perations 8 4 1 Front Panel Button Control 8 4 1 1 Switching I O connection 8 4 1 2 EDID Management 8 4 1 3 Inquiry 10 4 1 4 Clear operation 11 4 2 IR Control 11 4 2 1 Usage of IR Remote 11 4 2 2 Forc...

Page 5: ...Matrix 4 4 TCP IP Control 23 4 4 1 Control Modes 23 4 4 2 GUI for TCP IP control 25 4 4 3 GUI Update 27 4 5 Firmware Update via USB 28 5 Specification 29 6 Panel Drawing 30 7 Troubleshooting Maintenan...

Page 6: ...put via HDMI outputs HDBaseT outputs and the audio output sockets The unit also supports bi directional RS232 IR control 1 2 Features Support HDMI 1 4 HDCP2 2 and compliant with lower standards capabl...

Page 7: ...ears 6 x Screws 1 x RS232 cable 1 x IR Receiver 4 x Plastic cushions 4 x Black Screws 1 x IR remote 1 x Power Adapter DC 24V 2 5A 8 x Pluggable Terminal Blocks 1 x User manual Notes Confirm if the pro...

Page 8: ...s EDID Manageme nt buttons Normal mode Back lit buttons ranging from 1 to 4 Output 1 2 support synchronous local HDMI output EDID Invoking mode press and hold EDID button for 3 seconds or more to ente...

Page 9: ...ceivers and all IR signals can be switched synchronously with the AV signal or separately switched OUTPUTS a IR IN Connect with IR receiver fixed IR input for the output cannot be switched separately...

Page 10: ...eceiver use the IR remote to control SUHM44HB TCP IP TCP IP port for unit control RS232 Serial port for unit control 9 pin female connector connects with control device such as a PC Power Indicator Il...

Page 11: ...g conference system television education and bank securities institutions etc 3 2 Usage Precautions 1 System should be installed in a clean environment and has a prop temperature and humidity 2 All of...

Page 12: ...remote via its built in IR sensor or through external IR receiver connected to the IR IN IR EYE IR ALL IN port The IR signal can be transmitted bi directionally between SUHM44HB and far end receivers...

Page 13: ...ponding IR OUT will be switched synchronously 2 To convert an input to several outputs Operation input output output ENTER Example Switch input 2 to output 2 4 3 To convert an input to all outputs Ope...

Page 14: ...five types of embedded EDID data The chart below illustrates the detailed information of the embedded EDID data No EDID Data 1 1080P 2D 2CH 2 1080P 3D 2CH 3 1080P 2D Multichannel 4 1080P 3D Multichan...

Page 15: ...tion Items Example Description Check the connection status of inputs Y means the corresponding port is connected with input device N means not Check the connection status of outputs Y means the corres...

Page 16: ...the SUHM44HB has some functions as follows 1 Control far end output device from local 2 Control local input output device remotely 3 Control the SUHM44HB locally remotely 4 2 1 Usage of IR Remote Stan...

Page 17: ...signal can be transferred to IR OUT port 4 2 3 Control Far end Device locally Connect an IR receiver to IR IN IR ALL IN on the switcher and use the IR Remote of far end device to control the device l...

Page 18: ...to IR OUT port of the switcher and use the IR Remote of local source to control the device remotely 1 to 1 Connect an IR receiver to IR IN on far end HDBT receiver and an IR Emitter to IR OUT port of...

Page 19: ...ol x1 R x2 x1 Corresponding to the 4 IR OUT ports of the matrix the IR transmitter connected to this port can be placed at IR receiving area of output device or SUHM44HB itself x2 Corresponding to the...

Page 20: ...the figure below PC PoC 3rd party TPHD402PR Control the switcher 3rd party Device through 9 pin female RS232 port Control the switcher send RS232 commands directly Control 3 rd party send command Y X...

Page 21: ...rd party TPHD402PR Control 3rd party device from remote 4 3 4 Installation uninstallation of RS232 Control Software Installation Copy the control software file to the computer connected with SUHM44HB...

Page 22: ...Commands Note 1 Please disconnect all the twisted pairs before sending command EDIDUpgrade X 2 In above commands and are symbols for easy reading and do not need to be typed in actual operation 3 Ple...

Page 23: ...Undo To cancel the previous operation Undo Ok Out 01 02 03 04 In 01 01 01 01 Operation Commands x All Transfer signals from the input channel x to all output channels X To All X 01 04 All Transfer all...

Page 24: ...m FY Y 0 9 Clear Y Clear the preset command Y Clear FY Y 0 9 PWON Work in normal mode PWON PWOFF Enter into standby mode and cut off the power supply to HDBaseT receivers PWOFF STANDBY Enter into stan...

Page 25: ...d Y E F G or H For items c or d send this command it will be saved to the matrix switcher but taken without action to corresponding HDBaseT receiver And its command function will be effective almost...

Page 26: ...t port when the value of X is 9 it means to upgrade all input ports When the switcher receives the command it will show a message to prompt you to send EDID file bin file Operations will be canceled a...

Page 27: ...t 4 data when PWON 9955 Check the command sent by port 1 when PWOFF Port 1 data when PWOFF 9956 Check the command sent by port 2 when PWOFF Port 2 data when PWOFF 9957 Check the command sent by port 3...

Page 28: ...44HB boasts option TCP IP port for IP control Default settings IP 192 168 0 178 Subnet Mast 255 255 255 0 Gateway 192 168 0 1 Serial Port 8080 IP gateway can be changed as you need Serial Port cannot...

Page 29: ...able to control SUHM44HB Router Internet PC TCP IP Port Follow these steps to connect the devices Step1 Connect the TCP IP port of the SUHM44HB to Ethernet port of PC with twisted pair Step2 Set the...

Page 30: ...cators Type 192 168 0 178 in your browser it will enter the log in interface shown as below There are 2 selectable usernames admin default password admin and user default password user Log in as admin...

Page 31: ...sers Display or modify credential settings front panel lock and GUI version If there is any modification press Save to restore the settings or press Cancel to withdraw Interface Set title bar label LC...

Page 32: ...ce only 4 4 3 GUI Update GUI for SUHM44HB supports online update in http 192 168 0 178 100 Type the username and password the same as the GUI log in settings modified password will be available only a...

Page 33: ...Copy the upgrade software and the latest upgrade file bin to PC Step2 Connect the USB ports of SUHM44HB and the PC via USB cable Step3 Double click the update software icon see as below It will enter...

Page 34: ...t In built EDID data and manual EDID management HDCP Supports HDCP 2 2 auto and manual HDCP management Audio General Output Signal Stereo audio Digital audio Output Connector 4 3 pin pluggable termina...

Page 35: ...General Power Supply DC 24V 2 5A Power Consumption 48W Max Temperature 10 40 Reference Humidity 10 90 Dimension W H D 437 x 44 x 235 mm 1U high full rack wide Weight 2 0Kg...

Page 36: ...436 40 mm 23 10 mm 44 00 mm 31 80 mm RS232 IR EYE TCP IP HDMI INPUTS IR OUT 1 2 3 4 1 2 3 4 OUTPUTS HDMI AUDIO HDBaseT HDMI 2 3 4 L R AUDIO L R AUDIO L R AUDIO L R Tx Rx Tx Rx Tx Rx IR IN 1 IR IN IR...

Page 37: ...us in GUI The display doesn t support the input resolution Switch for another input source or enable the display to learn the EDID data of the input Cannot control the device via front panel buttons F...

Page 38: ...ction Check to ensure the connection between the control device and the unit Wrong RS232 communication parameters Type in correct RS232 communication parameters Baud rate 9600 Data bit 8 Stop bit 1 Pa...

Page 39: ...ial number has been altered or removed from the product Damage deterioration or malfunction caused by Normal wear and tear Use of supplies or parts not meeting our specifications No certificate or inv...

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