Stirling SU105U, Operating Manual

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37 t: 855.274.7900
www.stirlingultracold.com
• If a service issue arises, contact Global Cooling, Inc. Service Department to register
Warranty Service and initiate a resolution.
• Advanced authorization for a service company to diagnose the problem must be
approved by Global Cooling, Inc.
• Global Cooling, Inc. will not be responsible for charges incurred for service calls made
by a third party prior to authorization by Global Cooling, Inc.
• Global Cooling, Inc. retains the right to replace any product in lieu of servicing it in
the field.
• Under no circumstances will Global Cooling, Inc. be responsible or held liable for con-
sequential or incidental damages associated with loss of stored product in the event
of an equipment failure.
• Extended warranty programs are available. Contact Global Cooling, Inc. for a custom
warranty solution.
International Distributor Limited Warranty
• Global Cooling warrants that Distributor shall acquire products purchased hereunder
free and clear of all liens and encumbrances.
• Global Cooling further warrants all products to be free from defects in materials under
normal use and service for a period of TWO YEARS.
• The Stirling Ultracold Humm™ free-piston Stirling engine and thermosiphon is war-
ranted for a full SEVEN YEARS, parts only, from original date of shipment from Global
Cooling, Inc.
• Warranty will start ONE MONTH after the ship date from Global Cooling.
• Global Cooling shall provide to Distributor, without charge, replacement parts to
substitute for parts that must be replaced by reason of valid warranty claims.
• This warranty obligation is limited solely to the replacement of replaceable
defective parts.
• All service charges with respect to the repair or replacement of defective parts of
products shall be the responsibility of the Distributor and/or Distributor's customer.
• Distributor, on behalf of Global Cooling, shall perform such ordinary and customary
servicing, repair and/or parts replacement within the Territory at Distributor's expense;
which may be passed on to Distributor's customer, at Distributor's discretion.
9. Warranty