20
MODEL: STL95 | PRODUCT CODE: 57475 | 07/2017
FAQ
Error messages
When the following problems occur, the microcomputer inside the washer will detect the errors. An
electronic buzzer will sound for approximately 10 seconds, an error message will flash, as shown below,
and the washer will stop operating.
Problem
Error
Possible Diagnosis
Possible Solutions
Washer not filling with water
E1
• Inlet taps not turned on
• Blocked inlet hose filters
• ‘Delay Start’ is set
• Check that both the hot
and coldtaps are turned on
• Clear blockages from inlet
hose filters
• Refer to page 19 for
information about the
‘Delay Start’ function
Water is not draining
E2
• Drain hose is not properly
connect or installed
• Drain hose is kinked or
obstructed
• Drain hose is clogged
• Drain pump lint filter at the
lower rear of the machine
is clogged
• Check the drain hose
connection as per page 11
• Check the drain hose
connection as per page 11
• Disconnect hose and check
for obstructions
• Clear drain pump lint filter
as per page 23
Washer will not start
E3
• Lid is not closed properly
• Check that the lid is closed
Washer does not spin
E4
• The load could be out
of balance
• Pause washer and manually
redistribute the load
• Check the washer is level
and does not rock in any
direction. Refer to page 13
• Check the washer does not
have suds build up
