Stirling SGCW75S Instruction Manual Download | Manualshive

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FAQ’s & Troubleshooting Guide

If you experience problems with your gas cooktop, or it appears not to be operating correctly, check the
information below for solutions to common problems. If none of the solutions offered help you solve your
problem, please contact our after sales support centre for advice; contact details are printed at the bottom
of the page. Do not attempt to repair the appliance yourself!

PROBLEM

POSSIBLE CAUSE

SOLUTION

Burner will not light even thought
the sparker is working?

•  Gas supply valve turned off
•  Control knob not on
•  Wrong control knob used
•  Part blockage in ignition area
•  Ignition electrode wet or dirty
•  Sparking at wrong point

as burner base not fitted
correctly

• Injector is blocked

• Turn on gas supply
• Ensure the control knob your

using corresponds to the

burner your trying to light

• Ensure that parts in ignition

area are dry and clean

• Dry or clean the electrode
• Ensure that the burner base

is seated properly so that
the

spark fires to the burner

cap

area

• Ensure injector is clear of

foreign materials

No spark is obtained
when control knob is
activated

• Electricity supply is

disconnected or switched off

• Ignition electrode wet or dirty

• Switch on electricity or check

fuses

• Dry or clean ignition electrode

Flames uneven or
tending to lift

• Flame ports blocked or wet.
• Burner cap/crown incorrectly

fitted

• Clean or dry flame ports
• Ensure these components are

fitted correctly

Flames not staying
on when knob is released

• Knob not set between ‘HIGH’

and ‘LOW’

• Knob MUST be set between

these positions

Low heat, slow
cooking

• Incorrect cooking pot or pan

being used

• Refer to Figure 13

Benchtop or knobs
overheating

• Incorrect cooking pot or

used

• Pot or pan not located on

burner properly

• Refer to Figure13
• Ensure pot or pan is centrally

located on burner

I can smell gas

• Burner control knob left on
• Incorrect installation

• Turn off all burner control

knobs

• If all burner control knobs are

off, switch off the gas at the
mains and call our after sales
support centre, or the gasfitter
who installed your cooktop, for
service

• DO NOT search with a naked

flame, smoke, strike any

matches or press an ignitor

If your gas cooktop is still not working then call our aftersales support team or your local
licenced gasfitter or plumber to arrange a service call.

SGCW75S

CT C

56582

04

201

7

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Summary of Contents for SGCW75S

Page 1: ...MODEL SGCW75S PRODUCT CODE 56582 04 2017 75cm Gas Cooktop Model Number SGCW75S INSTRUCTION MANUAL Issue Date 04 2017 IM Version No V1 ...

Page 2: ... you by STIRLING are manufactured to the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive 3 Year In Home Warranty We hope you will enjoy using your purchase for many years to come Welcome ...

Page 3: ...4 Warranty 05 General Safety Instructions 07 Product Overview 09 Installation 16 Instructions 19 FAQ s and Troubleshooting 20 Other Useful Information 22 Repair and Refurbished Goods or Parts Notice SGCW75S CT C 56582 04 2017 ...

Page 4: ...r the Competition and Consumer Act 2010 and similar state and territory laws Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptabl...

Page 5: ...k or repairs the appliance must be disconnected from the mains If accessible always switch off the cooktop at the wall before cleaning the appliance Failure to follow this advice may result in death or electric shock Hot surface hazard While in use direct contact with the cooktop surface may cause burns Take utmost care when the equipment is in use Do not touch the cooktop components hob burners c...

Page 6: ...cooktop and out of reach of children Frying food When frying food on the cooktop check constantly and ensure the oil is not overheating and becoming a fire hazard Do not fill deep frypans more than one third full of oil Do not leave unattended Combustible materials Do not cover the cooktop or place combustible materials on or near the surface even when the hob is not in use After use Switch off al...

Page 7: ... 4 Semi Rapid 5 Burner Controls ri et Key w e i v r e v O t c u d o r P 1 Auxiliary Burner 3 6Mj 1000W 2 Semi Rapid Burner 6 3Mj 1750W 1 Rapid Burner 10 8Mj 3000W Burner Control Knobs Stainless Look 3 Trivets 1 5 4 3 2 6 4 Cooktop Dimensions ...

Page 8: ...G Jets For LPG installation 19 1 Gas Pipe Bend Gasket Also included but not shown Product Overview Cont 8 9 6 7 12 10 1 2 3 5 4 Other 6 Burner Caps 6 7 Burner Base 5 8 Spark Electrode Ignition 9 Flame Failure Thermocouples 10 Hob Surface 11 Wok Support Trivet 12 Cast Iron Trivets 3 Burner Control Knobs 1 Left Hand Side 2 Rear Centre 3 Front Centre 4 Rear Right Hand Side 5 Front Right Hand Side 11 ...

Page 9: ...refore it must be connected in compliance with the above mentioned installation rules Particular attention must be paid to the instructions given for ventilation Any adjustments conversions and maintenance of this product may only be carried out by an appropriately authorised person as mentioned above The safety and automatic adjustment devices of the appliance may only be modified by an authorise...

Page 10: ... Minimum height of non combustible material when used on adjacent walls 150mm E Minimum clearance from pan supports to rangehood 700mm F Minimum clearance below top of benchtop to nearest combustible surface 70mm G Ensure there is an earthed power outlet within 900mm of the rear right hand corner of the cooktop The outlet should be accessible with the cooktop installed H If connected the cooktop t...

Page 11: ...aling tape as illustrated below Correctly position the sealing tape A under the edge ensuring that the outer part of the seal perfectly matches the outer edge of the hob Fig 4 The ends of the strips the cooktop from the aperture in future particularly if it needs to be serviced Installation Options cooktop above a drawer or standard housing unit suitable precautions must be taken to prevent contac...

Page 12: ... cooktop in position using the mounting clamps supplied There are four mounting points 1 2 3 4 on the cooktop base to affix the clamps Fig 6 Put the clamps in the location as indicated above in Fig 6 and using the screws provided affix the clamps Fig 7 B to the cooktop and tighten the screws Fig 7 C securely shown in Fig 7 This is very important The other side of the clamp must be located on the u...

Page 13: ... enable an authorised licenced plumber gasfitter to check for gas leaks after the cooktops installation Fig 9 Fig 10 For LPG no regulator is installed Instead a brass test point fitting Fig 10 is fitted The brass test point fitting has a test point to enable an authorised licenced plumber gasfitter to check for gas leaks after the cooktops installation Converting from NG to LPG Your gas cookcop co...

Page 14: ...r cooktop Refer to the rating plate Table 1 for the correct injector sizes for each burner Reassemble all the burners carefully refer to Fig 18 on page 20 in particular you should make sure that the burner base is correctly placed on the burner Table 1 A B Follow gas connection instructions but do not install the NG regulator Fig 9 on page 13 but install the brass ...

Page 15: ...plug firmly into an appropriate electrical outlet and switch on power at the outlet Wall socket The electric wall outlet must be properly earthed and accessible It must be suitable for the power drawn by the appliance The outlet voltage and circuit frequency must correspond to the voltage stated on the appliance rating label Power cord If the supply cord is damaged it must be replaced by the manuf...

Page 16: ...ntrols Each control knob has three marked positions Off 1 highest setting 5 and lowest setting 4 To light a burner depress the corresponding knob for the selected zone 2 and turn in an anti clockwise direction until you reach the highest setting 5 Pressing down on the control knob will commence sparks to all burners Once the flame is lit hold the knob down for approximately 15 seconds to ensure it...

Page 17: ...e releasing it A B Fig 13 Gas cooktops with a flame failure safety device Fig 13 have electrodes A for ignition and flame failure thermocouples B which need to be kept clean for proper operation cleaning instructions follow on page 20 Cooking with your Gas Cooktop Use appropriately sized pans for each burner see Table PAN TABLE Burners Pan Diameter Table 2 R Rapid cm SR Semi Rapid cm A Auxiliary 1...

Page 18: ...that overlap the boundaries of the hob position Always switch off the burner before removing the pot or pan Fig 15 Incorrect flame too high and will cause gas waste and possible handle damage Choice of flame height Choice of cooking utensils Correct flame height For a large burner use a large utensil For a small burner use a large utensil ...

Page 19: ...obtained when control knob is activated Electricity supply is disconnected or switched off Ignition electrode wet or dirty Switch on electricity or check fuses Dry or clean ignition electrode Flames uneven or tending to lift Flame ports blocked or wet Burner cap crown incorrectly fitted Clean or dry flame ports Ensure these components are fitted correctly Flames not staying on when knob is release...

Page 20: ...surface with a soft cloth wrung out in warm soapy water Remove tough stains from enamelled parts using a nonabrasive liquid detergent a creamy cleanser suitable for cleaning vitreous enamel or a fine steel wool soap pad The enamelled trivets may also be washed in a dishwasher Do not clean the burner base in a Dishwasher Only clean with a damp cloth Aluminium Parts Review the burner parts once a mo...

Page 21: ... This product complies with AS 4551 2008 for gas safety and AS NZS 60335 1 AS NZS 60335 2 102 for electrical safety and with EN 55014 1 2006 A2 2011 for electromagnetic compatibility Responsible Disposal Rating Label At the end of its working life do not throw the appliance out with your household rubbish Electrical and electronic products contain substances that can have a detrimental effect on t...

Page 22: ... save this data elsewhere prior to sending the product for repair You should also be aware that rather than repairing goods we may replace them with refurbished goods of the same type or use refurbished parts in the repair process Please be assured though refurbished parts or replacements are only used where they meet ALDI s stringent quality specifications If at any time you feel your repair is b...

Page 23: ...SGCW75S CT C 56582 04 2017 ...

Page 24: ...24 This page is intentionally left blank SGCW75S CT C 56582 04 2017 ...

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