59
EN
6. TROUBLESHOOTING
PROBLEM
CAUSES
SOLUTIONS
“Out of perimeter "
appears on the app.
Ground slopes too much.
Delimit the area with excessive slope
(see Par. 3.3).
Perimeter cable laid in the wrong
way.
Check that the cable is installed correctly
(excessive depth, proximity to metal objects,
distance between the cable that delimits two
elements, etc.). (See Par. 3.5.1).
Perimeter wire for delimiting
internal areas (flower beds,
bushes, etc.) incorrectly laid.
Reposition the perimeter wire
correctly (go around the obstacle in the
same direction of travel of the perimeter.)
(See Par. 3.5.1).
Overheated power supply unit.
Adopt suitable solutions to reduce power
supply unit temperature (air or modify
installation area, etc.) (see Par. 3.3).
"Lifted Robot"
appears on the App.
The robot lawn mower is lifted
from the ground.
Check that the robot lawn mower is not
blocked or obstructed by any objects. Clean
and remove any grass residues under
the hood that may obstruct the sensors
(see Par. 5.2).
"Wheel error" appears
on the app.
Uneven ground or with obstacles
stopping the movement.
Check that the lawn to be mowed is uniform
with no holes, stones or other obstacles.
If it's not, carry out the necessary
environmental decontamination operations
(see Par. 3.3).
One or both motors working the
wheel drive have failed.
Replace the motor, contact the nearest
authorized service centre.
The app displays “Tall
Grass” or “Mowing
Error”.
Blocked or damaged cutting disc. Stop the robot lawn mower in safety
conditions (see Par. 1.3). Release the
cutting disc from objects that cause it to
block or replace the cutting disc with a new
one (see Par. 5.3).
Pivoting cutting blades worn
or blocked by encrustations or
residues.
Switch off the robot lawn mower in safety
conditions (see Par. 1.3). Unblock and clean
or replace the cutting blades (see Par. 5.3).
The robot lawn mower was started
in the presence of unexpected
obstacles (fallen branches,
forgotten objects, etc.).
Switch off the robot lawn mower in safety
conditions (see Par. 1.3). Remove the
obstacles and restart the robot lawn mower.
Electric motor failure.
Replace the motor, contact the nearest
authorized service centre.
Grass too tall.
Increase the cutting height (see Par. 4.6).
Make a perimeter cut.
"Tipping" appears on
the app.
The robot lawn mower is on a
slope that is higher than the
allowed limits.
Exclude the area with the slope beyond the
allowed limits delimiting it.
Summary of Contents for stig
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