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14

Stewart Filmscreen Corporation

Refer to the following guidelines if you encounter a difficulty in the operation of
your Stewart Electriscreen. Problems related to electrical or motor function may
require a qualified service person or electrician.

Should you have a problem that is not addressed here, call the Stewart
Filmscreen Corporation.

T

ROUBLESHOOTING

Problem description  

Probable cause  

Action to take  

Screen won’t operate.  

No AC power available . 

Check to see if the circuit breaker 
has switched off.  Reset if 
needed.    

Check voltage availability.  
Contact an electrician.  

Screen won’t roll up or down 
(even though power is available ). 

Bad connection at switch.  

Have an electrician or  qualified 
service person  check the 
connection as follows:  

·

  If you have a 

high voltage 

control

 switch, check switch -line 

connections.  

·

  If you have a 

low voltage control

 

unit, che ck switch-line 
connections.  

·

  If you have a 

screen trigger 

interface

, contacts may be 

sticking.  Tap relay to free 
contacts.  

Screen roller chatters when 
power is activated.  

Can be caused by voltage drop, 
bad connections, or a defective 
switch. 

Have an electrician or  qualified 
service person  check all the 
hook-ups including all outboard 
wiring. 

Unit hums in up mode.  (Screen 
has already retracted.)  

The screen batten is retracting 
too far into the case. 

 Failure to 

correct can damage motor and 
screen.  Do not  use the unit 
until this problem is resolved.

 

Have a qualified service person 
adjust the yellow UP limit switch.  
Turn the adjusting screw 
clockwise.  

Screen drops when up direction 
is activated (grinding noise 
occurs). 

Drop in voltage.  

Screen motor requir es full 
voltage. Have an electrician or 
qualified service person check 
available voltage.  

Screen continues past bottom 
stop position.    

White limit switch is out of 
adjustment.  

Readjust the white DOWN limit 
switch.  Turn the adjusting screw 
clockwise.  

 

Summary of Contents for Stealth Trapdoor Electriscreen

Page 1: ...r Electriscreen O W N E R S M A N U A L To the Owner Installation Instructions Operating the Screen Maintenance SELII 1005 TO T H E I N S TA L L E R B E S U R E T O L E AV E T H I S M A N U A L W I T H T H E O W N E R ...

Page 2: ...rporation Stewart Filmscreen reserves the right to make changes to the product specified in this document From time to time this document is updated Current versions of documentation are posted on the Stewart Filmscreen website at www stewartfilm com ...

Page 3: ...structions 2 Preparing the Installation 2 Step 1 Hanging the Case 3 Step 2 Electrical Hook up 5 Operating the Screen 11 Adjusting the Screen 12 Screen Care and Cleaning 13 General Maintenance 13 Replacement Parts 13 Troubleshooting 14 Stealth Trapdoor Electriscreen O W N E R S M A N U A L ...

Page 4: ...al connection are prepared Check the size and weight of the screen to be installed so that you can plan for the number of people required for the mounting procedure You need at least two people to mount the smaller screens more are needed for larger heavier screens You will need Enough ladders for the personnel supporting the screen during the mounting process A level Fasteners appropriate for the...

Page 5: ...ed to plaster drywall masonry or other type of surface use an appropriate fastener These might include toggle or molly bolts or similar fasteners There are two types of ceiling or top mount recessed or suspended Follow the procedure for the specified type of mounting Recessed or concealed mount standard You can install the screen so that the motor is recessed and the bottom is flush with dry wall ...

Page 6: ...ng optional brackets Wall installation optional Note When the wall installation option is ordered wall mount brackets are provided with the screen unit 1 Mount screen through the holes in the wall mount brackets Refer to Figure 4 If mounting onto a wood substructure 12 screws may be used If the unit is to be mounted to plaster drywall masonry or other type of surface use an appropriate fastener Th...

Page 7: ...all General suggestions for wiring Soldering is recommended The use of wire nuts is acceptable On models not provided with armored whip a romex connector should be installed in the appropriate electrical KO Knock Out Refer to Figure 5 for an illustration of the electrical connection box on the side of the screen STEP 2 ELECTRICAL HOOK UP Electrical Access Plate Electrical Connection Box Electrical...

Page 8: ...paring the connection Before making the electrical connections you need An available AC constant power source A 4 conductor romex or motor connector cable Making the connections The diagram in Figure 6 illustrates the connections 1 Connect the wall switch to the AC constant power source 2 Connect the wall switch to the screen s electrical box 125v AC Power Source COMMON White Neutral UP Red DOWN B...

Page 9: ...an electrician is not needed to connect the screen trigger interface to the power source Note An optional 12V DC transformer is supplied It is used if there is no 12V power source from the projector or AV control center Preparing the connection Before making the electrical connections you need An available AC constant power source installed near the screen Making the connection The electrical diag...

Page 10: ...milar type electronic cable can be used to connect the 3 button switch to the LVC The recommended wire gauge is 20 to 24 AWG Use plenum rated cable when required Making the connection Refer to the diagram that is located on the white label inside the steel housing and in Figure 8 1 Mount the low voltage control box near the screen 2 Connect the low voltage control box to the screen by connecting t...

Page 11: ...diagram that is located on the white label inside the steel housing and in Figure 10 1 Mount the low voltage control box near the screen 2 Mount the infrared IR eye sensor near the screen 3 Connect the low voltage control box to the screen by connecting the screen motor power leads to the power strip terminal block located on the circuit board of the control box 4 Connect the IR eye sensor to the ...

Page 12: ...have uninterrupted line of sight between the remote and the receiver but there should be no metal objects between them The override switch on the bottom of the receiver can be used instead of the remote control Preparing the connection Before making the electrical connections you need An available AC power source installed near the screen Making the connection The electrical diagram in Figure 11 i...

Page 13: ... continuous duty If the motor operates continually for more than a few minutes it may automatically shut off to prevent damage from overheating If the motor occasionally needs to be run more than normal for example during initial setup and positioning allow time for the motor to cool down In general when the screen is not in use you should store the screen in the fully retracted position OPERATING...

Page 14: ...e limit switches are located on the left side of the screen roller tube inside the case as shown in Figure 12 To adjust the screen s fully extended screen down stop position 1 Lower the screen to its current fully extended position 2 Locate the white extension DOWN limit switch located on the left side of the screen tube Use a screw driver to turn the switch in the appropriate direction To decreas...

Page 15: ...pply stores Stewart Filmscreen has an optional screen cleaning kit that contains the proper type of brush Contact your dealer if you would like to obtain this cleaning kit Particles left on the screen when it is retracted into the case may form an impression on the screen surface Periodically wipe the back of the screen with a clean damp cloth For tougher spots use a solution of mild detergent and...

Page 16: ...ave a low voltage control unit check switch line connections If you have a screen trigger interface contacts may be sticking Tap relay to free contacts Screen roller chatters when power is activated Can be caused by voltage drop bad connections or a defective switch Have an electrician or qualified service person check all the hook ups including all outboard wiring Unit hums in up mode Screen has ...

Page 17: ...esigned for short operations lowering and retracting not continuous duty Longer operation s uch as during setup and positioning causes the motor to overheat and shut off Allow the motor to cool down Complete cooling can take an hour or more Heat gain is cumulative and takes time to dissipate If motor use is initiated before it has cooled completely the motor will shut down again when it reaches ma...

Page 18: ...ess discoloration or deterioration of optical quality within the warranty period as a result of manufacturing or material defects A factory authorized returned screen arriving prepaid to our facility for inspection and proved defective due to an inherent manufacturing fault will be repaired or replaced by Stewart Filmscreen Corp This warranty expressly does not cover any costs of removal installat...

Page 19: ...MAINTENANCE NOTES ...

Page 20: ...www stewartfilm com 1 800 762 4999 Fax 310 326 6870 ...

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