6.2.3 Packaging Instructions (cont.)
1. Please write the RA number on three sides of the box. Include the
Stewart Audio RA number inside the box and a brief description of
the problem.
2. You will be advised during the RA process what accessories
should be included with the amplifier (Power supplies, connectors,
cords, etc.). This is dependent on the failure assessment.
3. When shipping your amplifier, it is important that it has adequate
protection. We recommend you use the original packing material
when returning the product for repair. If you do not have the origi-
nal box, see number 4.
4. If you provide your own shipping pack, the minimum recommend-
ed requirements for materials are as follows:
a. 275 P.S.I. burst test, Double-Wall carton that allows for 2-
inch solid Styrofoam on all six sides of unit or 3 inches of
plastic bubble wrap on all six sides of unit.
b. Securely seal the package with an adequate carton sealing
tape.
c. Do not use light boxes or “peanuts”.
NOTE: Damage caused by poor packaging will not be covered
under warranty.
6.2.4 Estimate Approval
An estimate for all non-warranty repairs will be provided to the custom-
er once the unit has been shipped to the factory. The customer is re-
sponsible to approve this estimate within 7 days. If the repairs are not
approved within 14 days, Stewart Audio reserves the right to consider
the unit scrap and may discard it.
6.2.5 Payment of Non-Warranty Repairs
Payment for non-warranty repairs must be submitted to Stewart Audio
before the product will be returned to the customer.
7 Accessories
The following accessories are available from Stewart Audio for your
amplifier.
All part numbers shown are Stewart Audio Part Numbers.
To purchase these accessories or to see the full
Stewart Audio product lineup, visit us at:
www.stewartaudio.com
Mounting Brackets
AV-POLE
Pole-mount bracket for AV Series amplifiers
AV-BRACKET Universal
mounting
bracket for AV Series amplifiers
Connection Adapters
ADPT-RCA
Mono Female RCA to male Euroblock.
ADPT-SUMRCA Stereo Female RCA to male Euroblock.
ADPT-SUM35
Stereo Female 3.5mm to male Euroblock
WP-RVC-B
Wallplate with 10k potentiometer and knob for re-
mote volume control (Black)
WP-RVC-A
Wallplate with 10k potentiometer and knob for re-
mote volume control (Aluminum)
Wall Plates
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