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Caution:
Rechargeable batteries
have a limited service
life. The battery dete-
riorates with every use
and with every charging.
Avoid any deep dis-
charge of the rechargea-
ble battery. The batteries
of STEVENS pedelecs
have no memory effect.
It is recommended that
you charge the battery
after every ride.
These components require regular care and maintenance. Nevertheless, sooner
or later they will reach the end of their service life, depending on condition and
intensity of use. These components must be replaced once they have reached their
limit of wear:
a. Rechargeable battery
b. Chain
c. Brake pads
d. Brake fluid (DOT)
e. Rotors
F. Brake cables and housings
g. Seals of suspension elements
h. Grips or the bar tape
i. Gear cables and housings
j. Chainrings
k. Tyres
l. Sprockets
m. Saddle covering
n. Bowden cables
o. Pulley wheels
p. Gear housings
q. Lubricants
The pads of rim brakes are subject to wear due to their function. If you use
your bike for competitive cycling or in hilly terrain, the brake pads may have to be
replaced quite frequently. Check your brake pads regularly and have them replaced
by your STEVENS dealer, if necessary.
r. Rims of rim brakes
Braking causes wear not only to the brake pads, but also to the rims. There-
fore, check your rims regularly, e.g. when inflating the tyres. Some rims have
wear indicators, such as rings or grooves that become visible when the rim
has reached its limit of wear. There are some models where the wear indica-
tors disappear, when the rim thickness has reached a critical point. Observe
the specifications marked on the rim. Ask your STEVENS dealer to examine the
remaining thickness of the rims at the latest when you are through your second
set of brake pads. Rim walls that become deformed or show hair cracks when
the tyre pressure is increased have reached the end of their service life. The rim
must be repaired.
s. Lighting and reflectors
The lighting is essential for your safety on the road, especially at night. Check the
function and condition of the reflectors before every ride. Light bulbs are subject
to wear due to their function. Always have a set of spare bulbs with you so that
you can replace them, if necessary.
Terms of Guarantee of STEVENS Vertriebs GmbH
STEVENS Vertriebs GmbH, Asbrookdamm 35, 22115 Hamburg, Germany,
ensures quality and durability of the STEVENS bikes. We ensure to final customers
(hereinafter referred to as “customer”) who have bought the bicycle in the Federal
Republic of Germany, in accordance with the present directive on guarantee that
the bicycle supplied to them will be free from defects in material and workmanship
during the period of guarantee. This guarantee is subject to the law of the Federal
Republic of Germany. The contractual or legal rights of the customer defined under
the product liability law or against the respective seller on the basis of warranty
due to a material defect acc. to §§ 434, 437 ff. of the German Civil Code (BGB)
(supplementary performance, rescission, reduction, damages) are not affected by
these directives on guarantee.
Which parts and damages are protected under the guarantee and
how long is the period of guarantee?
A STEVENS bike is a bicycle which was assembled by us by using various
components and branded accessories (hereinafter referred to as components) of
renowned manufacturers. The guarantee includes the following components of the
STEVENS bike with the following periods of guarantee from the date of sale to the
first buyer:
• STEVENS bike frames and STEVENS bike forks (objects of guarantee): 5 years.
• The performance of services under this guarantee leads neither to an extension
nor to a recommencement of the period of guarantee.
Excluded from the guarantee are normal wear and tear and damage to the
objects of guarantee caused by a use deviating from normal provisions / stipu-
lations (see handbook / user manual - chapter “General Safety Instructions” and
“Intended Use”). The guarantee does not cover damage due to insufficient care,
maintenance, fall, overloading as a result of too heavy loads, inappropriate assembly
(non-observance of the manufacturers’ assembly instructions) as well as mounting
or retrofitting additional components to the bicycle which are not approved by the
manufacturer and / or jumps with the bicycle. The coating and / or paint of the
objects of guarantee is naturally subject to stress during use and can wear down or
be affected by minor damage; this kind of wear or such damage due to mechanical
stress (e.g. scratches caused by rough contact with other objects) are excluded
from the guarantee.
Note:
The coating/paint of
frames and forks is
subject to particular
consideration, i.e. the
coating is, by nature,
exposed to stress during
use and can wear down
or be affected by minor
damage. This type of
wear or damage as a
result of mechanical
stress (e.g. scratches
due to rough contact
with other objects) is not
covered by the terms of
warranty.
Note:
The rights of the
end-user/customer from
the warranty remain un-
affected by the present
guarantee.
