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By Train / By Public Transport
STEVENS pedelecs can be transported like conventional bicycles by public trans-
port.
Taking bicycles or pedelecs with you by public transport is permitted in general,
the regulations applicable in the cities differ, however. In some regions e.g. you are
only allowed to travel with your STEVENS pedelec during off-peak hours and with an
additional bicycle ticket. Inform yourself in time about the regulations of carrying the
bicycle before you start the trip!
Some regional trains have special spaces for the storage of bicycles and other
things. This is an option to take your STEVENS pedelec with you. They are often at
the front or end of a train and marked with a bicycle sign.
In Germany e.g. you always need to pre-book a bicycle space on the IC/EC-trains
of Deutsche Bahn. This reservation must be made one day prior to your journey at
the latest.
When taking a high-speed train check whether you can take your pedelec or
bicycle with you.
By Plane
If you intend to take your STEVENS pedelec by plane or to dispatch it with a
forwarding agent, you have to observe particular packing and labelling requirements
for rechargeable batteries. Contact an expert for hazardous material or a forwarding
agent in time.
Note:
Contact the airline you intend to travel with in time and inform yourself about the
conditions and the possibilities of taking your STEVENS pedelec with you.
Note:
If necessary, inform
yourself about the
laws and regulations
concerning bicycle/
pedelec transport in
the countries that you
intend to transit during
your journey. The laws
and regulations differ,
e.g. with regard to the
marking.
Note:
If the rechargeable
battery of your STEVENS
pedelec is mounted
to the down tube or to
the pannier rack, you
can remove the battery
before boarding and
disembarking.
Note:
Before you start your trip
inform yourself in time
about the conditions
of carriage and also
observe the regulations
and rules about bicycle
transport in the coun-
tries through which you
intend to travel.
Servicing and Maintenance
Your STEVENS dealer will have assembled and adjusted your STEVENS pedelec
ready for use when you come to collect it. Nevertheless, your STEVENS pedelec
needs regular servicing. Have your local STEVENS dealer do the scheduled mainte-
nance work. This is the only way to ensure that all components function safely and
reliably for many miles.
In addition, the dealer can install updates for the systems by means of which
new energy saving riding programs can be loaded allowing longer ranges.
The bicycle will be due for its first service after 100 to 300 kilometres (60 to 180
miles), three to six weeks or 5 to 15 hours of initial use. The bedding in phase typ-
ically involves safety-relevant bolted connections and spokes slightly losing tension
or gears becoming out of adjustment, so there is every reason to have your dealer
service the STEVENS pedelec at this stage. This bedding and settling in process
is unavoidable. Therefore, remember to make an appointment with your STEVENS
dealer for the first service of your new STEVENS pedelec. The first service is very
important for both functioning and durability of your STEVENS pedelec.
Keep in mind that the drive assistance can increase the wearing. This applies to
the rear wheel and in the case of middle motors to the chain.
The intended use of the STEVENS pedelec includes regular servicing and the
replacement of worn out parts in time, e.g. chains, brake pads or Bowden and brake
cables, and therefore has an influence on the warranty and the guarantee, as well.
It is advisable to have your STEVENS pedelec serviced regularly by your STEVENS
dealer after the bedding in phase. If your bicycle does harder service, because you
ride a great deal on poor road surfaces, it will require correspondingly shorter ser-
vice periods. The off-season during the winter months is a very good time to take
your STEVENS pedelec to your STEVENS dealer for the annual inspection, as they
will have plenty of time for you and for servicing.
Danger:
Servicing and repairs
are jobs best left to
your STEVENS dealer. If
you have your bicycle
serviced by anyone else
than an expert, you run
the risk that parts of
your STEVENS pedelec
will fail. Risk of accident!
When working on your
STEVENS pedelec re-
strict yourself to jobs for
which you are equipped
e.g. with a torque
wrench including bits
and have the necessary
knowledge.
Note:
For your own safety, bring your STEVENS pedelec to your STEVENS dealer for its first
service after 100 to 300 kilometres (60 to 180 miles), 5 to 15 hours of initial use or
three to six weeks, at the very latest, however, after three months.
Caution:
Keep in mind that the auxiliary drive may lead to partly higher wear than you are
used to. This applies in particular to the brakes and the tyres and in the case of
bottom bracket drives to the chain and the sprockets.
Caution:
Be sure to only use
original spare parts for
servicing and repair. In
the case of non-obser-
vance the CE marking
expires and the warranty
is rendered void. Ask
your STEVENS dealer for
advice.
