Sterling SAPPHIRE 2 Owner'S Manual Download

Page: 3 / 38

Iss 1

Contents

Introduction

page 1

General Warnings

page 2

Quick Start Guide

page 3 - 4

Features

page 5

Getting On and Off your Scooter

page 6

Tiller Control Functions

page 7 - 8

Freewheel Mechanism

page 9

Seat Removal and Adjustment

page 10

Tiller Adjustment and Battery Removal

page 11

Batteries and Charging

page 12 - 13

Transportation

page 14

Guidance for Safe Operation and Use

page 15 - 19

Battery and Charging Information

page 20 - 22

General Warnings

page 23 - 26

EMC (EMI) Warnings

page 27 - 28

6SHFL¿FDWLRQV

SDJH

Routine Maintenance

page 30

Service History

page 31

Trouble Shooting Guide

page 32 - 33

Guarantee

page 34

Summary of Contents for SAPPHIRE 2

Page 1: ...Owner s Manual SAPPHIRE 2 E N G L I S H 4 Wheel Scooter ...

Page 2: ...n on the high quality standards which we adhere to and details about the warranty Your scooter will reach you in excellent condition having been personally inspected before leaving the factory By following the guidelines for maintenance on page 30 your VFRRWHU ZLOO PDLQWDLQ LWV UVW FODVV FRQGLWLRQ DQG JLYH RX HDUV RI FRPSOHWH UHOLDELOLW and satisfaction Note Sunrise Medical Limited will later be r...

Page 3: ...eat Removal and Adjustment page 10 Tiller Adjustment and Battery Removal page 11 Batteries and Charging page 12 13 Transportation page 14 Guidance for Safe Operation and Use page 15 19 Battery and Charging Information page 20 22 General Warnings page 23 26 EMC EMI Warnings page 27 28 6SHFL FDWLRQV SDJH Routine Maintenance page 30 Service History page 31 Trouble Shooting Guide page 32 33 Guarantee ...

Page 4: ... XVH DQG VXLWDEOH IRU XVHUV XS WR NJ LQ ZHLJKW 330lbs Differing user weights can cause performance variation Maximum user weight WHVWHG XVLQJ D NJ WHVW GXPP The scooter is designed to be driven on footpaths and to cross roads It has been manufactured to comply with the requirements of the Medical Device Directive 93 42 EEC the radio interference requirements of EEC Directive 89 336 EEC and the bat...

Page 5: ...he individual user and their healthcare advisor TXDOL HG LQ PDNLQJ VXFK FKRLFHV WR GHFLGH ZKLFK VFRRWHU LV VXLWDEOH IRU WKH XVHU V intended purpose With regards to restraints seat positioning straps posture correction or other positional DLGV DQG DFFHVVRULHV LW LV WKH REOLJDWLRQ RI WKH TXDOL HG KHDOWKFDUH SURIHVVLRQDO LQ conjunction with the dealer to ensure the suitability of such equipment for t...

Page 6: ...UJHU KDQGOH WRZDUGV WKH IURQW RI WKH scooter Lift the seat onto the seat post and press down to ensure it is fully engaged Battery Charging 7KH EDWWHU 0867 EH FKDUJHG IRU KRXUV EHIRUH UVW XVH R QRW EH WHPSWHG WR XVH the scooter unless the battery has been fully charged as failure to do this will result in battery damage RQQHFW WKH EDWWHU FKDUJHU WR WKH PDLQV VXSSO DQG WKH FKDUJLQJ VRFNHW ORFDWHG R...

Page 7: ...H WLOOHU XVLQJ WKH DGMXVWPHQW OHYHU WR LWV ORZHVW VHWWLQJ ORFNLQJ LQ WKH EDVNHW This will stop the tiller from moving during lifting operations and transportation H GRFN WKH UHDU GULYH XQLW E OLIWLQJ WKH GRFNLQJ KDQGOH UHDU OLJKW DQG PRYLQJ WKH front frame forwards Note Batteries MUST be removed before the scooter can be GH GRFNHG 7 Using the lifting handles provided carefully lift the scooter saf...

Page 8: ...es Fig 1 SEATING Page 10 WIDTH ADJUSTABLE ARMRESTS Page 10 TILLER FASCIA PANEL Page 7 8 BASKET Page 14 BATTERIES Page 12 13 20 22 LIGHTS Page 7 8 TYRES Page 19 and 30 ADJUSTABLE TILLER Page 11 FREEWHEEL LEVER Page 9 ...

Page 9: ...eat 3KRWR 4 Push forward the seat swivel lever and gently swivel the seat to face forward 3KRWR QVXUH WKDW ERWK IHHW DUH SODFHG UPO RQ WKH ÀRRUERDUG RI WKH VFRRWHU DQG WKH VHDW LV VHFXUH 3KRWR Getting off your scooter 1 Bring your scooter to a stop and turn WKH NH VZLWFK WR RII 2 Push forward the seat swivel lever located under the seat on the right hand side and rotate the seat 90 GHJUHHV WR H LW...

Page 10: ... For a more accurate indication stop the scooter and note the reading In FROG GDPS ZHDWKHU WKH JDXJH ZLOO GLS PRUH RIWHQ DV WKH FDSDFLW DQG HI FLHQF RI DOO batteries drops in such conditions TIP If your battery gauge has gone into the RED section you can increase your remaining range by reducing your maximum speed Remember you MUST charge your battery overnight as soon as you can to prevent batter...

Page 11: ...HU 21 DQG 2 3OHDVH QRWH WKDW WKH NH FDQQRW EH UHPRYHG ZKHQ LW LV LQ WKH 21 SRVLWLRQ 3KRWR 0DNH VXUH WKDW WKLV VZLWFK LV LQ WKH 2 SRVLWLRQ 25 JHWWLQJ RQ RU RII WKH VFRRWHU 5HPRYH WKH NH WR PDNH VXUH WKH VFRRWHU LV 2 3KRWR 7XUQLQJ WKH NH WR 2 ZKLOVW GULYLQJ ZLOO FDXVH WKH VFRRWHU to stop very abruptly This is not recommended except in emergency stop as continual use of this function could result in ...

Page 12: ...ntrol system is disabled to prevent driving This is a safety feature WR SUHYHQW RX GULYLQJ WKH VFRRWHU ZLWK WKH SDUNLQJ EUDNH GLVHQJDJHG 3KRWR To turn off the freewheel and engage the motor VLPSO SXVK WKH OHYHU 25 5 6 3KRWR ALWAYS re engage the freewheel device after use failure to do so may result in injury Freewheel Mechanism Photo 9 2 Photo 9 1 WARNING Use extreme caution in the freewheel mode ...

Page 13: ...RWR UDVS WKH VHDW EDVH DQG NHHSLQJ D UP JULS OLIW WKH VHDW YHUWLFDOO NHHSLQJ RXU EDFN VWUDLJKW HQG NQHHV LI UHTXLUHG 3KRWR 4 Place seat at desired location for stowage NHHSLQJ EDFN SRVWXUH VWUDLJKW DW DOO WLPHV EHQG NQHHV ZKHUH UHTXLUHG 3KRWR Note Exercise caution when lifting the seat Armrest Adjustment The width of the armrests can be adjusted by ORRVHQLQJ WKH WZR WKXPEZKHHO NQREV ORFDWHG XQGHU ...

Page 14: ...5HPRYH WKH EDWWHU ORFNLQJ SLQ IURP WKH UHDU RI EDWWHU SDFN 3KRWR LW WKH EDWWHU ORFNLQJ SLQ LQWR WKH VHDW VWHP IRU VWRUDJH 3KRWR 3 Lift battery A vertically out of its battery tray using the 2 handles provided 3KRWR 4 Lift battery B vertically out of its battery tray using the 2 handles provided 3KRWR 5HPHPEHU WR NHHS WKH NQHHV EHQW DQG WKH EDFN straight Battery Replacement To replace the batteries...

Page 15: ...230V or 110V by switching the charger off and sliding the red tab on the end of the charger to the required setting using a small screwdriver This setting is factory set to 230V The 5 Amp off board charger has 3 possible indications 3KRWR 1 RED Charger is on 2 YELLOW Charging 3 GREEN Fully charged Ensure the scooter is switched off before commencing the charging process IWHU FKDUJLQJ DOZD V VZLYHO...

Page 16: ... DEALER WARNING REMOVE METALLIC JEWELLERY WHEN WORKING WITH BATTERIES WEAR GLOVES AND GOGGLES IF MOVING LEAKING BATTERIES REPLACE DAMAGED OR LEAKING BATTERIES IMMEDIATELY Fuses There is a reset button as described previously If a fault occurs the button will pop out Switch the scooter off press the button in and switch the VFRRWHU EDFN RQ 7KHUH LV D IXVH WWHG WR WKH SRVLWLYH WHUPLQDO RI HDFK EDWWH...

Page 17: ...UHDU OLJKW DQG PRYLQJ the front frame forwards Note Batteries MUST be removed before the scooter can EH GH GRFNHG 3KRWR 8 Using the lifting handles provided carefully lift the scooter safely and securely into the luggage compartment of the vehicle 3KRWR TIP LIW WKH IURQW ZKHHOV LQ UVW DQG XVH WKHVH WR roll the frame along Use the step at the boot RSHQLQJ WR UHVW SDUWV LI UHTXLUHG 3KRWR To reassemb...

Page 18: ...QJ D SDYHPHQW FRUQHU FDQ FDXVH WKH EDFN ZKHHO WR JR RII WKH SDYHPHQW causing problems if the corner is very rough Avoid this at all times by steering an exaggerated curve around the obstacle 6 When steering in a tight spot such as entering a doorway or when turning around stop the scooter and then turn the handlebar to where you want to go then apply SRZHU JHQWO 7KLV ZLOO PDNH WKH VFRRWHU WXUQ YHU...

Page 19: ...ill be adversely affected by such things as 1 The weight of the user 7HUUDLQ H J JUDVV RU JUDYHO 3 Steepness of hills 4 Level of charge and the age of the batteries 5 Extremes of temperature 6 Use and weight of accessories Travelling across slopes DUH VKRXOG EH WDNHQ WUDYHUVLQJ DFURVV a slope always reduce your speed Do not traverse across the face of a slope in excess of 10 Photo 16 2 Note Where ...

Page 20: ...imply let go of the WKURWWOH FRQWURO OHYHU 3KRWR 5HPHPEHU WR NHHS ERWK RI RXU KDQGV RQ WKH KDQGOHEDUV ZKLOVW WKH VFRRWHU LV EUDNLQJ 7ZR W SHV RI EUDNLQJ DUH XVHG D XWRPDWLF UHJHQHUDWLYH EUDNLQJ ZKLFK VORZV WKH scooter to a stop E XWRPDWLF EUDNLQJ ZKLFK ZLOO RSHUDWH D FRXSOH RI seconds after releasing the control lever and holds the scooter in position even if you are on a hill Note Automatic braki...

Page 21: ... settings are recommended when travelling down hill particularly in reverse Also reduce your speed when turning corners 7KH DQWL WLS GHYLFHV WWHG to the scooter must not be removed Guidance for Safe Operation and Use Use of mobile phones Mobile telephones or two way radio devices must not be used while operating the vehicle Use of mobile phones or two way radios can cause excessively strong HOHFWU...

Page 22: ...f the power switch whilst moving will switch off the power causing LPPHGLDWH DQG IXOO EUDNLQJ 7KLV PHWKRG of stopping is not recommended except in an emergency Caution 5RXWLQH XVH RI HPHUJHQF EUDNLQJ ZLOO cause damage to your scooter Freewheel mechanism Caution Transporting the scooter along a slope in IUHHZKHHO PRGH FDQ EH GDQJHURXV 7DNH extra care if this is necessary Always re engage the freewh...

Page 23: ...s into FRQWDFW ZLWK WKH VNLQ RU FORWKLQJ ZDVK immediately with soap and water If it comes into contact with the eye LPPHGLDWHO ÀRRG WKH H H ZLWK UXQQLQJ cold water for at least 10 minutes and VHHN PHGLFDO DWWHQWLRQ In such an event call your local dealer for assistance Maintenance free This is the type of battery used in the EDWWHU SDFN W XVHV HOHFWURO WH which is totally sealed within the battery...

Page 24: ...en remove charger and ensure the batteries are disconnected 6 Failure to allow for full recharge will damage the batteries and can lead to shortened distances and permanent failure 7 Do not top up the charge of your batteries during the day except in an emergency Wait until the evening for a full overnight charge Caution Remember to remove the plug from your scooter when charger is off to prevent ...

Page 25: ...r combination of the following circumstances occur 8VHU ZHLJKW KHDYLHU WKDQ NJ 2 Batteries whose age and condition are less than perfect 7KH WHUUDLQ LV GLI FXOW RU XQVXLWDEOH H J YHU KLOO VORSLQJ PXGG JURXQG JUDYHO grass snow and ice 4 The vehicle climbs ramps regularly 5 The ambient temperature is very hot or very cold 6 Damage occurring to one or more tyres 7 Lots of start stop driving OVR WKLFN...

Page 26: ...V VHULRXV ERGLO injury could arise from such actions DO NOT drive on the road dual carriageways or motorways DO NOT drive up down or across inclines that have water ice oil or any other slippery substance on the surface Failure to note the above conditions could cause loss of control DO NOT DWWHPSW WR GULYH RYHU NHUEV RU REVWDFOHV LQ H FHVV RI PP LVUHJDUGLQJ this warning could cause the mobility s...

Page 27: ...OO GLVFODLP UHVSRQVLELOLW WR DOO SHUVRQDO LQMXU DQG SURSHUW GDPDJH that may occur during use which does not comply with the relevant national or local statutes Do not attempt to operate your scooter whilst standing next to it Always ensure that you are able to operate all the controls from a seated position that WKH UHDU YLHZ PLUURU LI WWHG LV VHW FRUUHFWO DQG WKDW WKH VHDW LV VHFXUHO ORFNHG LQWR ...

Page 28: ...er any circumstances disconnect cut extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter battery charger It is important that your mobility scooter battery charger is connected to a properly LQVWDOOHG HOHFWULFDO VRFNHW ZLWK DQ HDUWKHG RXWOHW Failure to comply with the above requirements could result in a possible SHOCK HAZARD DO NOT use any ...

Page 29: ...egulations your product should be disposed of separately from household waste When this product UHDFKHV WKH HQG RI LWV OLIH WDNH LW WR WKH FROOHFWLRQ SRLQW GHVLJQDWHG E ORFDO DXWKRULWLHV The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects the environment Ensure you are the legal ...

Page 30: ...0 V m which provides protection from the more common sources of radiated EMC 7KHUH DUH D QXPEHU RI UHODWLYHO VWURQJ HOHFWURPDJQHWLF HOGV SUHVHQW LQ WKH HYHU GD environment Most of these sources are obvious and easy to avoid others are not so obvious and can be unavoidable IROORZLQJ WKH ZDUQLQJV OLVWHG RXU ULVN RI H SRVXUH WR 0 ZLOO EH PLQLPLVHG 0 VRXUFHV FDQ EH EURDGO FODVVL HG LQWR WKUHH W SHV DQ...

Page 31: ...erference with your mobility scooter s control system 1 Do not operate hand held transceivers such as CB radio or turn ON cellular phones whilst your mobility scooter is turned ON 2 Be aware of nearby radio or television transmitters and try to avoid coming too close to them I RX H SHULHQFH XQLQWHQGHG PRYHPHQW RU EUDNH UHOHDVH VZLWFK RXU VFRRWHU 2 as soon as it is safe to do so 4 Adding accessorie...

Page 32: ...APACITY 35 Ah 0 6 6 23 GHJUHHV DW NJ OEV GHJUHHV DW NJ OEV 7851 5 86 FPV 6 7 6 7 FPV 0 63 NSK PSK 0 7 5 5217 FPV 0 7 5 5 5 FPV 7 5 6 31 80 7 3 6 DU CHARGER OFF BOARD 5 Amps 5 1 NP PLOHV 29 5 7 NJ OEV 6 7 7 NJ OEV 77 5 7 DFK NJ OEV 5 9 81 7 7 NJ OEV 9 67 3 57 URQW 6HFWLRQ NJ OEV 5217 6 7 2 0 NJ OEV 5281 5 1 FPV 21752 5 3 7 6 5 9 3URJUDPPDEOH E HDOHU ...

Page 33: ...move batteries and rear drive unit and ensure all connectors are secure Wipe over with a damp cloth Use a damp soft cloth and mild detergent on panels battery wells tiller and seat Check tyres tyre pressures 25 P S I 1 71 Bar Each tyre should be free of debris oil deep cuts or distortion Long overnight battery charge Please ensure that the batteries are charged for a minimum of 8 hours Check tyres...

Page 34: ...Wiring Noise Connections UDNH Brushes Chassis Condition Steering Service history 7KLV VHFWLRQ LV GHVLJQHG WR DVVLVW RX LQ NHHSLQJ D UHFRUG RI DQ VHUYLFH DQG UHSDLUV WR RXU VFRRWHU 6KRXOG you decide to sell or exchange your vehicle in the future this will prove most helpful to you Your ServiceAgent ZLOO DOVR EHQH W IURP D GRFXPHQWHG UHFRUG DQG WKLV PDQXDO VKRXOG DFFRPSDQ WKH VFRRWHU ZKHQ VHUYLFH RU...

Page 35: ...harger blown Unplug from wall and contact dealer Battery charging current high Faulty batteries 5HSODFH EDWWHU SDFN Scooter switched on during charging Turn Scooter off No drive UDNH UHOHDVH OHYHU disengaged QJDJH EUDNH UHOHDVH lever Flat batteries KDUJH EDWWHU SDFN Scooter is not switched on ZLWK NH QVXUH WKH NH LV switched on DWWHU SDFN QRW HQJDJHG properly KHFN EDWWHU SDFN LV IXOO engaged onto ...

Page 36: ...e is being inhibited from driv ing This may be because the battery charger is connected 7 Throttle trip WKURWWOH WULS LV LQGLFDWHG 0DNH VXUH that the throttle is in the neutral posi tion before switching on the scooter 8 Possible control system trip FRQWURO V VWHP WULS LV LQGLFDWHG 0DNH sure that all connections are secure 9 6ROHQRLG EUDNH WULS 7KH SDUNLQJ EUDNHV KDYH D EDG FRQ QHFWLRQ KHFN WKH SD...

Page 37: ...red during the normal warranty period unless such items have clearly suffered undue wear as a direct result of an original manufacturing defect These items include amongst others upholstery tyres inner tubes batteries armpads hand grips and other similar parts 7 The above warranty conditions apply to all scooter parts for models purchased at full retail price 8 Under normal circumstances no respon...

Page 38: ...ss 1 Sunrise Medical Limited 6XQULVH XVLQHVV 3DUN LJK 6WUHHW ROODVWRQ HVW 0LGODQGV DY8 4PS England Tel 01384 44 66 22 Fax 01384 44 66 44 0DLO VXQPDLO VXQPHG FR XN www sunrisemedical com 2007 Sunrise Medical ...

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