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WARRANTY
This Steren product is warranted under normal usage against defects in workmanship
and materials to the original purchaser for one year from the date of purchase.
CONDITIONS
1. This warranty card with all the required information, invoice, product box or
package, and product, must be presented when warranty service is required.
2. If the product is in the warranty time, the company will repair it free of charge.
3. The repairing time will not exceed 30 natural days, from the day the claim was
received.
4. Steren sell parts, components, consumables and accessories to customer, as well
as warranty service, at any of the addresses mentioned later.
THIS WARRANTY IS VOID IN THE NEXT CASES:
If the product has been damaged by an accident, acts of God, mishandling, leaky
batteries, failure to follow enclosed instructions, improper repair by unauthorized
personnel, improper safe keeping, among others.
a) The consumer can also claim the warranty service in the purchase establishment.
b) If you lose the warranty card, we can reissue it, if you show the invoice or purchase
ticket.
RETAILER INFORMATION
Name of the retailer
Address
Product
Brand
Part number
Serial number
Date of delivery
Product: 60 x 60 cm cool white LED panel
Part number: PANLED-100
Brand: Steren
In case your product fails
or have questions, please
contact your nearest dealer.
If you are in Mexico, please
call to our Call Center.
01 800 500 9000
