WARRANTY
This Steren product is warranted under normal usage against defects in
workmanship and materials to the original purchaser for one year from the date of
purchase.
CONDITIONS
1.- This warranty card with all the required information, invoice or purchase ticket,
product box or package, and product, must be presented when warranty service is
required.
2.- If the product stills on the warranty time, the company will repair it free of charge.
3.- The repairing time will not exceed 30 natural days, from the day the claim was
received.
4.- Steren sell parts, components, consumables and accesories to costumer, as well
as warranty service, at any of the addresses mentioned later.
THIS WARRANTY IS VOID IN THE NEXT CASES:
If the product has been damaged by an accident, acts of God, mishandling, leaky
batteries, failure to follow enclosed instructions, improper repair by unauthorized
personnel, improper safe keeping, among others.
a) The consumer can also claim the warranty service in the purchase establishment.
b) If you lose the warranty card, we can reissue it, if you show the invoice or
purchase ticket.
RETAILER INFORMATION
Name of the retailer
Address
Product
Brand
Part number
Serial number
Date of delivery
In case your product fails, contact a closer retailer. If you have any doubt,
please give a call to our Call Center.
Call Center
Mexico City: 53 54 22 90
Province: 01 800 500 9000
