background image

From:

Step2 Consumer Service

To:

Jonah Dart-McLean

Subject:

Customer Service Contact: Other Request [Incident: 200624-000048]

Date:

Wednesday, June 24, 2020 11:05:50 AM

*****EXTERNAL SENDER*****

Recently you requested personal assistance from our on-line support

center. Below is a summary of your request and our response. If this issue

is not resolved to your satisfaction, you may reopen it within the next 7

days. Thank you for allowing us to be of service to you. 

To access your question from our support site, 

click here

Subject

Customer Service Contact: Other Request

Response By Email (Admin) 

(06/24/2020 02:04 PM)

This product is intended for residential home use only and not public.

Auto-Response By (Administrator) 

(06/24/2020 12:41 PM)

The following answers might help you immediately. (Answers open in a

separate window.)

Answer Link: 

Missing Parts

Answer Link: 

Step2 Limited Warranty

Answer Link: 

Return Policy

Answer Link: 

Replacement Parts

Answer Link: 

Assembly Instructions

Customer By CSS Web (Jonah Dart-Mclean) 

(06/24/2020 12:41 PM)

First Name: Jonah

Last Name: Dart-Mclean

Email: 

[email protected]

Phone: 5037411600

Street Address 1: 1555 W Marine Dr

Address 2: 

City: Astoria

State: OR

Zipcode: 97103

Question: We have a local group that has installed a climber that appears

to be made by Step 2 in a public park and I wanted to confirm the unit is

intended for non-residential use of this type. Please let me know if you

have any questions.

Thank you,

Jonah Dart-Mclean

Question Reference # 200624-000048

Date Created: 06/24/2020 12:41 PM

Date Last Updated: 06/24/2020 02:04 PM

Summary of Contents for Playhouse Climber 7253

Page 1: ...Play Equipment Manuals and Correspondence with Manufacturer...

Page 2: ...Only 330 656 0440 www step2 com MANUFACTURING _________________________________________ C O C DATE CODE FROM CARTON ____________________________ MODEL ________________________________________________...

Page 3: ...8372 USA Canada Only 330 656 0440 www step2 com MANUFACTURING _________________________________________ C O C DATE CODE FROM CARTON ____________________________ MODEL ________________________________...

Page 4: ...de adualt supervision at all times 2 Limit 4 children Maximum user weight 75 lbs 34 kg Maximum weight per Swing 75 lbs 34 kg 3 Dress children appropriately including wearing well fitting shoes that fu...

Page 5: ...ide adualt supervision at all times 2 Limit 4 children Maximum user weight 75 lbs 34 kg Maximum weight per Swing 75 lbs 34 kg 3 Dress children appropriately including wearing well fitting shoes that f...

Page 6: ...reduce the likelihood of serious burns If the equipment faces north it will be more likely to receive the least direct sunlight 4 Separate this play area from other play activity areas such as basketb...

Page 7: ...esponse By Administrator 06 24 2020 12 41 PM The following answers might help you immediately Answers open in a separate window Answer Link Missing Parts Answer Link Step2 Limited Warranty Answer Link...

Page 8: ...tep2 Consumer Service Auto Response By Administrator 06 30 2020 08 00 PM The following answers might help you immediately Answers open in a separate window Answer Link Missing Parts Answer Link Step2...

Reviews: